Cellular Phone Forum / Providers / T-Mobile / November 2007
Now THIS is what I call GOOD customer service!
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bruceR - 07 Nov 2007 00:30 GMT My wife and I have a 1000 min family plan which resets on the 15th each month. Our usage is higher than ususal this month because we're traveling so today we each got text messages advising us that with 8 days still to go we had only 44 min left. I called TMo and asked if we could buy some more minutes for this month and he said we wouldn't need to because, as good customers since 2002, he would give us each 500 free bonus minutes to tide us over! Now THAT'S good customer service!!
-= Hawk =- - 07 Nov 2007 00:51 GMT >My wife and I have a 1000 min family plan which resets on the 15th each >month. Our usage is higher than ususal this month because we're traveling so [quoted text clipped - 3 lines] >customers since 2002, he would give us each 500 free bonus minutes to tide >us over! Now THAT'S good customer service!! My gods.. a post about T-Mobile in the t-mobile newsgroup... I may have a heart attack here....
Andy - 07 Nov 2007 08:08 GMT Please do so the rest of us in the groups you troll in can have piece:)
-- AL'S COMPUTERS
> >My wife and I have a 1000 min family plan which resets on the 15th each > >month. Our usage is higher than ususal this month because we're traveling so [quoted text clipped - 6 lines] > My gods.. a post about T-Mobile in the t-mobile newsgroup... I may have > a heart attack here.... -= Hawk =- - 07 Nov 2007 10:04 GMT >Please do so the rest of us in the groups you troll in can have piece:) STFU you illiterate turd. How the f.ck can you claim to have TWO Ivy League degrees when you can't even get the usage of PEACE and PIECE straight. Drink bleach, Andy, it'll solve your problems.
Aratzio - 07 Nov 2007 14:33 GMT >>Please do so the rest of us in the groups you troll in can have piece:) > >STFU you illiterate turd. How the f.ck can you claim to have TWO Ivy >League degrees when you can't even get the usage of PEACE and PIECE >straight. Drink bleach, Andy, it'll solve your problems. Shrub has two Ivy league degrees.
-= Hawk =- - 07 Nov 2007 16:09 GMT >>>Please do so the rest of us in the groups you troll in can have piece:) >> [quoted text clipped - 3 lines] > >Shrub has two Ivy league degrees. Gladiolus has a certificate from ITT?
Art Deco - 08 Nov 2007 02:29 GMT >>>>Please do so the rest of us in the groups you troll in can have piece:) >>> [quoted text clipped - 5 lines] > >Gladiolus has a certificate from ITT? Kepler College?
 Signature Supreme Leader of the Brainwashed Followers of Art Deco Official "Usenet psychopath and born-again LLPOF minion", as designated by Brad Guth COOSN-266-06-39716
Archie Leach - 08 Nov 2007 09:12 GMT >>>>>Please do so the rest of us in the groups you troll in can have piece:) >>>> [quoted text clipped - 7 lines] > >Kepler College? The Guam-Pacific Polytechnical Institute.
Andy - 08 Nov 2007 08:21 GMT ill out live you and the rest of youre TROLL CLAN i wont be shut up driven off or removed DEAL WITH IT>
-- AL'S COMPUTERS
> >Please do so the rest of us in the groups you troll in can have piece:) > > STFU you illiterate turd. How the f.ck can you claim to have TWO Ivy > League degrees when you can't even get the usage of PEACE and PIECE > straight. Drink bleach, Andy, it'll solve your problems. ªºª rrock - 08 Nov 2007 08:38 GMT > ill out live you and the rest of youre TROLL CLAN i wont be shut up driven > off or removed DEAL WITH IT> [quoted text clipped - 7 lines] >>League degrees when you can't even get the usage of PEACE and PIECE >>straight. Drink bleach, Andy, it'll solve your problems. uh, oooooh. you did a boo boo. bad! Andy, bad! See Spot run!
 Signature And lo, it was evening and it was morning and there were already two ways to store Unicode. http://video.google.com/googleplayer.swf?docId=8245476550623867087
Archie Leach - 08 Nov 2007 09:13 GMT >ill out live you and the rest of youre TROLL CLAN i wont be shut up driven >off or removed DEAL WITH IT> Clealy, sir, an Ivy Leaguer through and through.
Good words, old bean!
-= Hawk =- - 08 Nov 2007 11:01 GMT >ill out live you and the rest of youre TROLL CLAN i wont be shut up driven >off or removed DEAL WITH IT> How do you feel about ridiculed, derided and laughed at?
Aratzio - 08 Nov 2007 15:03 GMT >>ill out live you and the rest of youre TROLL CLAN i wont be shut up driven >>off or removed DEAL WITH IT> > >How do you feel about ridiculed, derided and laughed at? It just proves he is RIGHT!
Archie Leach - 08 Nov 2007 17:50 GMT >>>ill out live you and the rest of youre TROLL CLAN i wont be shut up driven >>>off or removed DEAL WITH IT> >> >>How do you feel about ridiculed, derided and laughed at? > >It just proves he is RIGHT! The lurkers confirm that to him via email.
Aratzio - 08 Nov 2007 20:12 GMT >>>>ill out live you and the rest of youre TROLL CLAN i wont be shut up driven >>>>off or removed DEAL WITH IT> [quoted text clipped - 4 lines] > >The lurkers confirm that to him via email. He has positve approval on Ebay.
Archie Leach - 08 Nov 2007 20:58 GMT >>>>>ill out live you and the rest of youre TROLL CLAN i wont be shut up driven >>>>>off or removed DEAL WITH IT> [quoted text clipped - 6 lines] >> >He has positve approval on Ebay. His Google Groups poast rating is an unprecedented SIX STARS!!
Aratzio - 08 Nov 2007 21:13 GMT >>>>>>ill out live you and the rest of youre TROLL CLAN i wont be shut up driven >>>>>>off or removed DEAL WITH IT> [quoted text clipped - 8 lines] > >His Google Groups poast rating is an unprecedented SIX STARS!! He is approved by the American Council on Denistry!
Archie Leach - 09 Nov 2007 04:34 GMT >>>>>>>ill out live you and the rest of youre TROLL CLAN i wont be shut up driven >>>>>>>off or removed DEAL WITH IT> [quoted text clipped - 10 lines] >> >He is approved by the American Council on Denistry! He gets the Hell Flame Wars Squeal of Approval!
Aratzio - 09 Nov 2007 14:20 GMT >>>>>>>>ill out live you and the rest of youre TROLL CLAN i wont be shut up driven >>>>>>>>off or removed DEAL WITH IT> [quoted text clipped - 12 lines] > >He gets the Hell Flame Wars Squeal of Approval! He is a Star Student at <generic> Middle School.
Andy - 09 Nov 2007 07:40 GMT thank you i wont be driven off by them hawk hangs out in the road runner news goups doing the same thing to any one who disagrees with his posts.
-- AL'S COMPUTERS
> >>ill out live you and the rest of youre TROLL CLAN i wont be shut up driven > >>off or removed DEAL WITH IT> > > > >How do you feel about ridiculed, derided and laughed at? > > It just proves he is RIGHT! Aratzio - 09 Nov 2007 14:29 GMT >> >>ill out live you and the rest of youre TROLL CLAN i wont be shut up >driven [quoted text clipped - 6 lines] >thank you i wont be driven off by them hawk hangs out in the road runner >news goups doing the same thing to any one who disagrees with his posts. Why would anyone want someone as stupidly entertaining as you to leave. Don't you know it is good times to make fun of the slow kids? Slow kids being the ones too moronic to decipher obvious sarcasm.
Andy - 09 Nov 2007 07:39 GMT doest bother me becuse the few of you who do it are the real losers. becuse its all you do you have no life and nothing better to do.
-- AL'S COMPUTERS
> >ill out live you and the rest of youre TROLL CLAN i wont be shut up driven > >off or removed DEAL WITH IT> > > How do you feel about ridiculed, derided and laughed at? -= Hawk =- - 09 Nov 2007 10:13 GMT >doest bother me becuse the few of you who do it are the real losers. >becuse its all you do you have no life and nothing better to do. So you're not a loser for lying about your education, your two houses and apartment and all the women your IT job gets you to meet?
Marcia - 08 Nov 2007 13:36 GMT > ill out live you and the rest of youre TROLL CLAN i wont be shut up driven > off or removed DEAL WITH IT> I think you should try being more consecutive, Andy.
Andy - 09 Nov 2007 07:41 GMT sorry marica will never happen. those who are shut up be losers like them or stop talking are the real losers. this is america and the land of free speech and i use it well.
-- AL'S COMPUTERS
> > ill out live you and the rest of youre TROLL CLAN i wont be shut up driven > > off or removed DEAL WITH IT> > > I think you should try being more consecutive, Andy. ªºª rrock - 09 Nov 2007 07:55 GMT > sorry marica will never happen. > those who are shut up be losers like them or stop talking are the real > losers. > this is america and the land of free speech and i use it well. HHAHAHAHAHAHAHAHAHAHAHaHahahahahahahahahahaha OMFG LMFAO..... whooooah...
sheeesh... time to wash the glasses off... tears rollin on that stoopid line of sh.t.
> -- > AL'S COMPUTERS [quoted text clipped - 6 lines] >>> >>I think you should try being more consecutive, Andy.
 Signature And lo, it was evening and it was morning and there were already two ways to store Unicode. http://video.google.com/googleplayer.swf?docId=8245476550623867087
-= Hawk =- - 09 Nov 2007 10:16 GMT >sorry marica will never happen. >those who are shut up be losers like them or stop talking are the real >losers. >this is america and the land of free speech and i use it well. You use it like a quadriplegic typing with his forehead....
You still haven't looked up 'consecutive' have you, Andy?
>> > ill out live you and the rest of youre TROLL CLAN i wont be shut up >driven >> > off or removed DEAL WITH IT> >> >> I think you should try being more consecutive, Andy. ªºª rrock - 09 Nov 2007 11:08 GMT >>sorry marica will never happen. >>those who are shut up be losers like them or stop talking are the real [quoted text clipped - 4 lines] > > You still haven't looked up 'consecutive' have you, Andy? aint dat won um dem gize awl dresst ups in soots a wirxin at um prisin?
>>>>ill out live you and the rest of youre TROLL CLAN i wont be shut up >> [quoted text clipped - 3 lines] >>>> >>>I think you should try being more consecutive, Andy.
 Signature And lo, it was evening and it was morning and there were already two ways to store Unicode. http://video.google.com/googleplayer.swf?docId=8245476550623867087
Marcia - 09 Nov 2007 14:25 GMT >> sorry marica will never happen. >> those who are shut up be losers like them or stop talking are the real [quoted text clipped - 4 lines] > > You still haven't looked up 'consecutive' have you, Andy? You're spoiling my fun, Hawk. *pout*
>>>> ill out live you and the rest of youre TROLL CLAN i wont be shut up >> driven >>>> off or removed DEAL WITH IT> >>> >>> I think you should try being more consecutive, Andy. -= Hawk =- - 09 Nov 2007 17:09 GMT >>> sorry marica will never happen. >>> those who are shut up be losers like them or stop talking are the real [quoted text clipped - 6 lines] > >You're spoiling my fun, Hawk. *pout* Oh please, like he OWNS a dictionary... or could spell dictionary for the search engines...
>>>>> ill out live you and the rest of youre TROLL CLAN i wont be shut up >>> driven >>>>> off or removed DEAL WITH IT> >>>> >>>> I think you should try being more consecutive, Andy. marcia - 09 Nov 2007 17:16 GMT On Nov 9, 12:09 pm, -= Hawk =- <H...@thispartisbogus.cfl.rr.com> wrote:
> >>> sorry marica will never happen. > >>> those who are shut up be losers like them or stop talking are the real [quoted text clipped - 9 lines] > Oh please, like he OWNS a dictionary... or could spell dictionary for > the search engines... Good point. He does seem awfully clue-resistant.
> >>>> in article 4732c74e$0$16489$4c368...@roadrunner.com, Andy at N...@n.com wrote > >>>> on 11/8/07 3:21 AM: [quoted text clipped - 4 lines] > > >>>> I think you should try being more consecutive, Andy. Marcia - 09 Nov 2007 14:04 GMT > sorry marica will never happen. > those who are shut up be losers like them or stop talking are the real > losers. > this is america and the land of free speech and i use it well. You could try being more loquacious, and see if that would help.
> -- > AL'S COMPUTERS [quoted text clipped - 4 lines] >> >> I think you should try being more consecutive, Andy. Art Deco - 10 Nov 2007 03:53 GMT Andy <N@n.com> top-poasted:
>-- >AL'S COMPUTERS [quoted text clipped - 9 lines] >losers. >this is america and the land of free speech and i use it well. Coherency have you little, mmhhhmmmp.
 Signature Supreme Leader of the Brainwashed Followers of Art Deco Official "Usenet psychopath and born-again LLPOF minion", as designated by Brad Guth COOSN-266-06-39716
Aratzio - 08 Nov 2007 14:56 GMT >> >Please do so the rest of us in the groups you troll in can have piece:) >> [quoted text clipped - 4 lines] >ill out live you and the rest of youre TROLL CLAN i wont be shut up driven >off or removed DEAL WITH IT> YAY, please to join the regs of AUK so we might celebrate you unusual delusions, err, views.
Bob H - 07 Nov 2007 14:29 GMT I had a similar experience two years ago. When my dad died I was going to be way over on my plan mins for the month. I called customer service and they did the same thing with 500 courtesy minutes.
Whenever I get the bug to switch to another provider (new phone, or whatever) I recall how good T-Mobile was and stay put.
Bob H
: My wife and I have a 1000 min family plan which resets on the 15th each : month. Our usage is higher than ususal this month because we're traveling so [quoted text clipped - 3 lines] : customers since 2002, he would give us each 500 free bonus minutes to tide : us over! Now THAT'S good customer service!! Miles - 07 Nov 2007 21:37 GMT > My wife and I have a 1000 min family plan which resets on the 15th each > month. Our usage is higher than ususal this month because we're traveling so [quoted text clipped - 3 lines] > customers since 2002, he would give us each 500 free bonus minutes to tide > us over! Now THAT'S good customer service!! After 3 years with ATT and just recently switching to TMo find their customer svc and tech support far far superior.
Also found that when I'm going on vacation for a month or more they have a vacation policy, "seasonal suspension" which cost is $10/mo. ATT had no such animal and this year being in foreign countries using that countrys' sim cards for 3 months at a ATT cost of $150 total for naught I cancelled before leaving for another 6 weeks.
They certainly beat the pants off of ATT!! Now, if they would just get some more antennas up in my area, they would be quite useful (Marin County just north of San Francisco).
Started with a prepaid account and found that doesn't entitle internet or email so guess I'll have to waste money on a monthly (I don't use it that much), or change back to ATT, which would be more expensive, but at least works everywhere in my area.
Miles
Guido - 13 Nov 2007 08:33 GMT f.cking LIAR !!!!
> My wife and I have a 1000 min family plan which resets on the 15th each > month. Our usage is higher than ususal this month because we're traveling [quoted text clipped - 3 lines] > good customers since 2002, he would give us each 500 free bonus minutes to > tide us over! Now THAT'S good customer service!! Andy - 14 Nov 2007 08:19 GMT And how do you know for sure this person is lieing? i have gotten countless free mins by talking to a csr.
-- AL'S COMPUTERS
> f.cking LIAR !!!! > [quoted text clipped - 5 lines] > > good customers since 2002, he would give us each 500 free bonus minutes to > > tide us over! Now THAT'S good customer service!! -= Hawk =- - 14 Nov 2007 09:09 GMT >And how do you know for sure this person is lieing? >i have gotten countless free mins by talking to a csr. You'll bite any hook no matter how festering or rotten the bait is, won't you?
Andy - 15 Nov 2007 08:29 GMT nope free mins are free loser . i see my bills and no charges are ever out of the oranary.
-- AL'S COMPUTERS
> >And how do you know for sure this person is lieing? > >i have gotten countless free mins by talking to a csr. > > You'll bite any hook no matter how festering or rotten the bait is, > won't you? -= Hawk =- - 15 Nov 2007 11:22 GMT >nope free mins are free loser . >i see my bills and no charges are ever out of the oranary. They're never out of the orange? Orangutan? What the f.ck....
>-- >AL'S COMPUTERS [quoted text clipped - 4 lines] >> You'll bite any hook no matter how festering or rotten the bait is, >> won't you? §ñühw¤£f - 15 Nov 2007 15:18 GMT On Thu, 15 Nov 2007 06:22:25 -0500 -= Hawk =- <Hawk@thispartisbogus.cfl.rr.com> wasted precious bandwith with:
> >nope free mins are free loser . > >i see my bills and no charges are ever out of the oranary. > > They're never out of the orange? Orangutan? What the f.ck.... Its missing a 'd' you f.cking knob. Obviously.
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Marcia - 15 Nov 2007 15:22 GMT > On Thu, 15 Nov 2007 06:22:25 -0500 > -= Hawk =- <Hawk@thispartisbogus.cfl.rr.com> wasted precious [quoted text clipped - 7 lines] > Its missing a 'd' you f.cking knob. > Obviously. Doranary? Are you sure it's not missing a 'c'?
Aratzio - 15 Nov 2007 17:09 GMT >> On Thu, 15 Nov 2007 06:22:25 -0500 >> -= Hawk =- <Hawk@thispartisbogus.cfl.rr.com> wasted precious [quoted text clipped - 9 lines] > >Doranary? Are you sure it's not missing a 'c'? Orandary? Are you sure it's not missing an eye?
Marcia - 15 Nov 2007 17:51 GMT >>> On Thu, 15 Nov 2007 06:22:25 -0500 >>> -= Hawk =- <Hawk@thispartisbogus.cfl.rr.com> wasted precious [quoted text clipped - 10 lines] >> Doranary? Are you sure it's not missing a 'c'? > Orandary? Are you sure it's not missing an eye? I told you not to throw that thing in the house, or someone would lose an eye!
mariposas rand mair fheal greykitten tomys des anges - 15 Nov 2007 18:05 GMT > >> in article 20071115081137.74208f2b@vector, §ñühw€£f at > >> snuhwolf@netscape.net [quoted text clipped - 17 lines] > I told you not to throw that thing in the house, or someone would lose an > eye! sorry marca wont do t agan
arf meow arf - everything thing i know i learned from the collective unconsciousness of odd bodkins sacramento - political pigsty of the western world i am an etruscan dancer
§ñühw¤£f - 16 Nov 2007 15:19 GMT > >> On Thu, 15 Nov 2007 06:22:25 -0500 > >> -= Hawk =- <Hawk@thispartisbogus.cfl.rr.com> wasted precious [quoted text clipped - 12 lines] > >Doranary? Are you sure it's not missing a 'c'? > Orandary? Are you sure it's not missing an eye? Dromadary? I'm sure its missing its HUMP.
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