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bobdabilda - 29 Jul 2004 00:54 GMT

I had a card through the post this week from Orange inviting me to take up
their offer of an extra 80 anytime minutes per month, free for 3 months.

All I need to do is call 294 and have them activate it, then in 3 months
time it will automatically go back to 120 minutes/month.

I rang up and they were unable to add it to my account. The first excuse was
'oh, it's because you've ported from one2one' (3 years ago).
I was then put on hold. (I think I'd only said a maximum of 5 or 6 words at
this point...)

The CS rep came back and told me that I couldn't have my free minutes, which
they had posted me a card out to ask me to take up, because I have retailer
discount on my line rental. (Working for DSG does have SOME perks)

Being the kind-natured person that I am, I just accepted it and said my
goodbyes.

So...Should I go with Vodafone or O2 when my contract is up? ;)

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Steve Terry - 29 Jul 2004 02:08 GMT

> I had a card through the post this week from Orange inviting me to take up
> their offer of an extra 80 anytime minutes per month, free for 3 months.

<snip>

Orange morons sent me a "Try" free text, SMS to my ED50
which also doesn't qualify

> So...Should I go with Vodafone or O2 when my contract is up? ;)

With FT Orange bring new meanings to the word petty, I wouldn't blame you.

Voda is easily the most professional alternative network to Orange.

If you think Orange CS is bad, then O2 will be a revelation in awfulness

Steve Terry

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Ivor Jones - 29 Jul 2004 03:14 GMT

> > I had a card through the post this week from Orange inviting me to take up
> > their offer of an extra 80 anytime minutes per month, free for 3 months.
> <snip>
> >
> Orange morons sent me a "Try" free text, SMS to my ED50
> which also doesn't qualify

I got an SMS saying they were extending my monthly free messages for 6
months to an account which doesn't have any.

> > So...Should I go with Vodafone or O2 when my contract is up? ;)
> >
> With FT Orange bring new meanings to the word petty, I wouldn't blame you.
>
> Voda is easily the most professional alternative network to Orange.

Which is why a lot of businesses use it.

> If you think Orange CS is bad, then O2 will be a revelation in awfulness

Any ideas how I can get them to add GPRS to an unregistered PAYG SIM
without registering it..?! I daren't try..!

Ivor

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Steve Terry - 29 Jul 2004 03:27 GMT

> > "bobdabilda" <bobdabildaNOSHIITE@bobdabilda.freeserve.co.uk> wrote in
> message
> > news:ce9eau$bhc$1@news7.svr.pol.co.uk...

<snip>

> > If you think Orange CS is bad, then O2 will be a revelation in awfulness
>
> Any ideas how I can get them to add GPRS to an unregistered PAYG SIM
> without registering it..?! I daren't try..!
> Ivor

Nope, try emailing them, asking for both registering and enabling GPRS.

Sprinkling the email with holy water from Lourdes, and getting a
Papua New Guinea witch doctor to cast a spell over it might help too

Steve Terry

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Jon - 29 Jul 2004 08:54 GMT

g4wwk@despammed.com had a brainwave and did spout the following:

> Orange morons sent me a "Try" free text, SMS to my ED50
> which also doesn't qualify

TRY text is available for ED50. I've added severl myself.

Signature

www.unlockingshop.co.uk
T610 unlock/unbrand - £15
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Steve Terry - 30 Jul 2004 03:11 GMT

> g4wwk@despammed.com had a brainwave and did spout the following:
> > Orange morons sent me a "Try" free text, SMS to my ED50
> > which also doesn't qualify
>
> TRY text is available for ED50. I've added several myself.

I'll give it a go then, I'm sure the Try T&Cs say not, or was that for
OVP Virgin, or HSData?

To think some overpaid moron in a suit up at the exec has given himself
the job to decide with tariffs should be excluded from which Try offers );-p

Snook must be spinning in his Thai Spa

Steve Terry

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Si - 29 Jul 2004 07:43 GMT

> The CS rep came back and told me that I couldn't have my free minutes, which
> they had posted me a card out to ask me to take up, because I have retailer
> discount on my line rental. (Working for DSG does have SOME perks)

Probably the only decent perk we get?

What I find worse is that DSG staff usually get a worse deal than Joe Public
off the street. That's why I nearly ALWAYS get my phones from OSPS or if
it's an upgrade, from Orange direct ;)

Simon

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bobdabilda - 29 Jul 2004 10:27 GMT

Under duress, Si, quietly snivelled...

|| "bobdabilda" <bobdabildaNOSHIITE@bobdabilda.freeserve.co.uk> wrote in
|| message news:ce9eau$bhc$1@news7.svr.pol.co.uk...
||
||| The CS rep came back and told me that I couldn't have my free minutes,

which

||| they had posted me a card out to ask me to take up, because I have

retailer

||| discount on my line rental. (Working for DSG does have SOME perks)
||
|| Probably the only decent perk we get?
||
|| What I find worse is that DSG staff usually get a worse deal than Joe

Public

|| off the street. That's why I nearly ALWAYS get my phones from OSPS or if
|| it's an upgrade, from Orange direct ;)
||
|| Simon

The good thing about a staff tariff from Orange, is that, as long as it
isn't an OVP one, then they just give you the discount.
I don't know what the score is with Vodafone staff tariffs, but I do know
that the O2 ones are fixed.

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Charlie Mitchell - 30 Jul 2004 00:30 GMT

>I had a card through the post this week from Orange inviting me to take up
>their offer of an extra 80 anytime minutes per month, free for 3 months.
[quoted text clipped - 6 lines]
>I was then put on hold. (I think I'd only said a maximum of 5 or 6 words at
>this point...)

I tried dialling 294 from my phone, this got me straight through to an
operator, no menus, no holding, no "britney spears singing about toxic
men" even said my name!

Can anyone get these 80 extra free minutes?

Signature

Charlie Mitchell.
To reply remove the spamtrap.

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bobdabilda - 31 Jul 2004 09:49 GMT

Under duress, Charlie Mitchell, quietly snivelled...

|| I tried dialling 294 from my phone, this got me straight through to an
|| operator, no menus, no holding, no "britney spears singing about toxic
|| men" even said my name!
||
|| Can anyone get these 80 extra free minutes?

I got straight through as well, no holding, just answered within 3 rings.

I don't know if anyone can get them, it says on the
website...(http://www.orange.co.uk/speech)
"This offer is available to selected Your Plan 60, Your Plan 120 and Your
Plan 200 cross network customers who have been contacted directly by
Orange."

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