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Cellular Phone Forum / Country Specific / UK Group / July 2004Orange, Tarrifs and UAE
I wondered if all this about Orange losing the plot was for real, but it seems it really is for real. I'm shortly due to go to the United Arab Emirates with work for several weeks, so my tariff with inclusive minutes is no use. According to Orange's website the rate for that on my tariff would be £1.30 a minute outgoing, and 80p incoming. There is then a mention on the page of different rates for the High Speed Data tariff. I click the link http://www.orange.co.uk/business/corporate/phones/international.html and see that that would be much better - only 50p incoming, 95p outgoing and 55p inside the country. Perfect. So I phoned up 150 to change tariff, and explained it was as I am due to go to the UAE. Fine, he says, you can change to that tariff, but you won't be charged at the tariff's rate, as I'm a human not a business, so the old 130/80p applies. I didn't quite believe it, but he insisted, as they did again when I phoned. It seems the that it is better for me to get a virgin sim, and use that whilst in Dubai. That only charges £1 to make a call and 50p incoming. I explained that to the clown on the end of the phone, but he says "well take a virgin phone instead". I'm stunned.  SignatureStephen M Baines Now with 4 chickens... http://www.kitschcamppalace.org.uk/garden/400Lots/chickens.html > I wondered if all this about Orange losing the plot was for real, but it > seems it really is for real. [quoted text clipped - 22 lines] > I explained that to the clown on the end of the phone, but he says "well > take a virgin phone instead". I'm stunned. Why are you stunned? The OCS rep is absolutely correct. >Why are you stunned? >The OCS rep is absolutely correct. The international section on orange's website tells you the rates are different for HSD tariff. Ocs say they are not. They say different things, and nowhere that I can see does it say it's different for humans. SignatureStephen M Baines Now with 4 chickens... http://www.kitschcamppalace.org.uk/garden/400Lots/chickens.html > >Why are you stunned? > >The OCS rep is absolutely correct. [quoted text clipped - 3 lines] > things, and nowhere that I can see does it say it's different for > humans. Perhaps so, but that does not deter from the fact that you could just get a VM sim > > >Why are you stunned? > > >The OCS rep is absolutely correct. [quoted text clipped - 6 lines] > Perhaps so, but that does not deter from the fact that you could just get a > VM sim Be sure to have full roaming with Direct Debit added to the Virgin Sim, or you'll get charged the even higher PAYT Roaming rates! Steve Terry stephen@the-samurai-in-autumn.motorsport.org.uk had a brainwave and did spout the following: > >Why are you stunned? > >The OCS rep is absolutely correct. > The international section on orange's website tells you the rates are > different for HSD tariff. Ocs say they are not. They say different > things, and nowhere that I can see does it say it's different for > humans. You need to look closer. I found this: http://www.orange.co.uk/business/corporate/phones/international.html by clicking 'coverage and calling abroad' > 'calling whilst abroad' > 'shoe me how much calling costs when abroad > 'orange high speed data plan' form drop down menu titled "Business Service Plans" It clearly states that these rates are for business customers only. Signaturewww.unlockingshop.co.uk T610 unlock/unbrand - £15 Sagem unlocking - £15 (most models) >stephen@the-samurai-in-autumn.motorsport.org.uk had a brainwave and did >spout the following: [quoted text clipped - 14 lines] > >It clearly states that these rates are for business customers only. But on the ordinary international page it blanket says the High Speed Data tariff users should go to that page instead. SignatureStephen M Baines Now with 4 chickens... http://www.kitschcamppalace.org.uk/garden/400Lots/chickens.html > >Why are you stunned? > >The OCS rep is absolutely correct. [quoted text clipped - 3 lines] > things, and nowhere that I can see does it say it's different for > humans. The website is correct, that charging differentiates on the basis of talkplan rather than account type. Regards SignatureJon Pitts Email:jon@pitts50.co.uk Attachments:files@pitts50.co.uk ICQ:41410672 MSN: pitts_j@hotmail.com AIM:jonpittsaim Yahoo Messenger: pittsjon Web: http://www.pitts50.co.uk > > >Why are you stunned? > > >The OCS rep is absolutely correct. [quoted text clipped - 6 lines] > The website is correct, that charging differentiates on the basis of > talkplan rather than account type. Out of interest why not just say to orange that your a business (self employed) And the question is how easy is this? is there any other benifit (I do have a personal phone which I sort of use for business use). Sam > Regards > -- > Jon Pitts > Email:jon@pitts50.co.uk Attachments:files@pitts50.co.uk > ICQ:41410672 MSN: pitts_j@hotmail.com AIM:jonpittsaim > Yahoo Messenger: pittsjon Web: http://www.pitts50.co.uk --- If you have any queries regarding this email please contact Horshamnet on 08708811293. > Out of interest why not just say to orange that your a business (self > employed) I left Orange Retail 18 months ago now, and have minimal dealings with Registrations, so I'm not 100% sure on this point. However, I suspect you probably need to supply Company Registration numbers or some such. > And the question is how easy is this? is there any other benifit (I do have > a personal phone which I sort of use for business use). http://www.orange.co.uk/business/small/ and http://www.orange.co.uk/business/corporate/ are your friends here, I suspect. I had thought that Corporate took over once an account went over 100 phones, but the website seems to think 50 is the cut-off. The main differentials seem to be inclusive Care for the first year, access to 345 (Small Business) or 158 (Corporate) as your CS instead of 150, and sometimes free voicemail. However, this is one for the people in sales really. Regards SignatureJon Pitts Email:jon@pitts50.co.uk Attachments:files@pitts50.co.uk ICQ:41410672 MSN: pitts_j@hotmail.com AIM:jonpittsaim Yahoo Messenger: pittsjon Web: http://www.pitts50.co.uk >The website is correct, that charging differentiates on the basis of >talkplan rather than account type. Well, I've made the change now, and see what happens. If nothing else saying you are going to UAE with work lets you change to the HSD tariff with relative ease <G> SignatureStephen M Baines Now with 4 chickens... http://www.kitschcamppalace.org.uk/garden/400Lots/chickens.html > I wondered if all this about Orange losing the plot was for real, but it > seems it really is for real. > I'm shortly due to go to the United Arab Emirates with work for several > weeks <snip> We'll look forward to seeing you on CNN dressed in orange with some nice men with beards holding AK47s standing behind you, demanding a ransom they won't get. Some people will do anything for their 15 minutes of fame ;-) Steve Terry >"Stephen M Baines" <stephen@the-samurai-in-autumn.motorsport.org.uk> wrote in >message news:LdO2nSR2$NCBFweY@tazio.gasny.homeip.net... [quoted text clipped - 7 lines] >some nice men with beards holding AK47s standing behind you, >demanding a ransom they won't get. Yeah, the same thought has occurred to me, also. Even better work's travel insurance doesn't cover anything like that happening. Great, eh? >Some people will do anything for their 15 minutes of fame ;-) Fingers crossed it won't come to that. SignatureStephen M Baines Now with 4 chickens... http://www.kitschcamppalace.org.uk/garden/400Lots/chickens.html > >"Stephen M Baines" <stephen@the-samurai-in-autumn.motorsport.org.uk> wrote in > >message news:LdO2nSR2$NCBFweY@tazio.gasny.homeip.net... <snip> > >Some people will do anything for their 15 minutes of fame ;-) > > Fingers crossed it won't come to that. > Stephen M Baines Get caught nicking anything, and they won't leave you any fingers to cross ;-) Steve Terry >"Stephen M Baines" <stephen@the-samurai-in-autumn.motorsport.org.uk> wrote in >message news:2OQJDxqN6gCBFwoA@tazio.gasny.homeip.net... [quoted text clipped - 8 lines] >> >Get caught nicking anything, and they won't leave you any fingers to cross ;-) There are many things that could easily land me in a prison without even particularly trying! SignatureStephen M Baines Now with 4 chickens... http://www.kitschcamppalace.org.uk/garden/400Lots/chickens.html |
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