 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussion Groups General General TopicsGSMBluetoothProviders AlltelATT WirelessCingularFidoNextelSprint PCST-MobileVerizonManufacturers EricssonNokiaMotorolaCountry Specific Australian GroupUK GroupRelated Topics PocketPCPalmMore Topics ... |
Cellular Phone Forum / Country Specific / UK Group / July 2004Phones 4 U - Incompetent?
Ordered the LG on 3 on Sunday. Just one phone and it arrived yesterday. They charged £15 to my credit card on 25/7. They charged another £15 to my credit card on 27/7 (yes, I have checked this is not a refund). They also acknowledged my purchase twice on Sunday with two identical e--mails. Think i am going to have problems getting this £30 back. > Ordered the LG on 3 on Sunday. Just one phone and it arrived yesterday. > [quoted text clipped - 6 lines] > > Think i am going to have problems getting this £30 back. They have taken two payments of £15 from me too. Let me know if you get anywhere with them and I'll do the same. I haven't been able to contact them by phone yet - it just ring and rings. > > Ordered the LG on 3 on Sunday. Just one phone and it arrived yesterday. > > [quoted text clipped - 12 lines] > Let me know if you get anywhere with them and I'll do the same. I haven't > been able to contact them by phone yet - it just ring and rings. Doesn't bode well for the cashback, does it! >>Ordered the LG on 3 on Sunday. Just one phone and it arrived yesterday. >> [quoted text clipped - 11 lines] > Let me know if you get anywhere with them and I'll do the same. I haven't > been able to contact them by phone yet - it just ring and rings. There may be a problem with duplicate debits but they do say that they debit your card with a £15 "deposit" in their faqs. "All contract orders are subject to a £15 refundable deposit being taken. This deposit is refunded once your phone has been connected to the relevant network." Once you've connected, wait and see if both debits are refunded - if not, maybe then is the time to raise the issue. RM  SignatureFREE Motorola V600 on BT 150+ (£29/month) -- 150 XNET mins + 50 SMS line rental only £9.99/month for first 12 months (Year 1 cost = £120) where can I find this deal? http://www.users.totalise.co.uk/~lauriem/bargain_basement.html "Reestit Mutton" <not@this.address> wrote in message > >>Ordered the LG on 3 on Sunday. Just one phone and it arrived yesterday. > >> [quoted text clipped - 23 lines] > > RM Not very convenient if your cards nearly at it's limit and they send you over. Who is going to pay the credit card charge for being over? > Not very convenient if your cards nearly at it's limit and they send you > over. Who is going to pay the credit card charge for being over? Fair point - if a single payment takes you over that would be your problem (as they do state that's what will happen on their website and, to be fair, a lot of retailers do something similar for contract phones). However, if a duplicate payment takes you over your limit I would definitely chase the errant retailer for the costs involved. RM SignatureFREE Motorola V600 on BT 150+ (£29/month) -- 150 XNET mins + 50 SMS line rental only £9.99/month for first 12 months (Year 1 cost = £120) where can I find this deal? http://www.users.totalise.co.uk/~lauriem/bargain_basement.html >> Not very convenient if your cards nearly at it's limit and they send you >> over. Who is going to pay the credit card charge for being over? You need to contact your bank or card company and tell them that it's a duplicate transaction, they'll normally have one of them refunded in no time at all. SignatureCharlie Mitchell. To reply remove the spamtrap. > Ordered the LG on 3 on Sunday. Just one phone and it arrived yesterday. > They charged £15 to my credit card on 25/7. > They charged another £15 to my credit card on 27/7 (yes, I have checked this > is not a refund). > Think i am going to have problems getting this £30 back. Good luck, incompetant isn't the word to describe them. I received my phone, but no SIM card. So I've got a SIM free U8110 from them for free by the looks of things. Because they certainly aren't interested in answering the phone to me (after being on hold/trying to call them for 3+ hours over the last 2 days - and my phone bills will prove this). So unless they respond to my fax and send me a SIM card within the next 7 days, then I will consider the SIM free phone mine, and reject any attempts of theirs to recover any charges they feel they are due. Tariq >So unless they respond to my fax and send me a SIM card within the >next 7 days, then I will consider the SIM free phone mine, and reject >any attempts of theirs to recover any charges they feel they are due. > >Tariq Good on ya! That's exactly what I'd do as well, between p4u and "3" something had to go wrong somewhere didn't it? SignatureCharlie Mitchell. To reply remove the spamtrap. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.