My phone went missing on 7 May. It's a Samsung C100, switched off and
with both phone and SIM digitally locked; bought from Virgin, but
unlocked by them. Although it's most likely that it is mislaid and
still in my home, it's still not yet turned up and so I can't, most
improbable as it seems, absolutely rule out theft.
I rang Virgin CS, and they've suspended the SIM and say they can
transfer my PAYG credit to a replacement one, so no problem there.
But when I asked about their also blocking the IMEI, I was told that,
once they did this, it would not be unblockable should the phone turn
up again, and that I'd just have to get a new one.
This seems to me a ridiculously rigid and wasteful practice, and I don't
understand why it should be so. I'd like to maximise the chances of
the phone being found and, should it be the case, any theft tracked.
But I don't want in effect to have to write off the phone in the
process. I don't, btw, think it's worth making an insurance claim
for it.
What I'm wondering now is:
1) Is the advice from Virgin true? Is there really no way of
reversing an IMEI block?
2) Is there any effective difference, if I do want to notify the phone
as lost or stolen, between notifying (a) Police (b) Virgin (c) the
National Mobile Phone Register on www.immobilise.com?
3) Are there any public documents available setting out full details
of the national IMEI phone blocking protocols, practice, and procedures?
4) Any other advice? :)

Signature
Iain Archer To email, please use Reply-To address
Ivor Jones - 31 May 2005 17:41 GMT
> My phone went missing on 7 May. It's a Samsung C100, switched off and
> with both phone and SIM digitally locked; bought from Virgin, but
[quoted text clipped - 7 lines]
> once they did this, it would not be unblockable should the phone turn
> up again, and that I'd just have to get a new one.
Cobblers. The network that adds an IMEI to the database can remove it
again.
Keep calling back until you get a tubby with more than half a brain cell.
Ivor
Steve Terry - 31 May 2005 22:24 GMT
> > My phone went missing on 7 May. It's a Samsung C100, switched off and
> > with both phone and SIM digitally locked; bought from Virgin,
<snip>
> Cobblers. The network that adds an IMEI to the database can remove it
> again.
> Keep calling back until you get a tubby with more than half a brain cell.
> Ivor
Virgin should be able to, but 3 have said they have no procedure to un-blacklist
I've had Orange un-blacklist
Steve Terry
OldBill - 31 May 2005 21:40 GMT
> My phone went missing on 7 May. It's a Samsung C100, switched off and
> with both phone and SIM digitally locked; bought from Virgin, but
> unlocked by them. Although it's most likely that it is mislaid and
> still in my home, it's still not yet turned up and so I can't, most
> improbable as it seems, absolutely rule out theft.
Just get the sim blocked.
A phone was "lost" here. Even went to cop shop to report it.
3 weeks later was found down the back of a sofa cushion in silent mode!
Bob Coates - 31 May 2005 23:18 GMT
<<snip>>
> But when I asked about their also blocking the IMEI, I was told that,
> once they did this, it would not be unblockable should the phone turn
> up again, and that I'd just have to get a new one.
<<snip>>
That must be that network being obtuse!
My wife had her handbag nicked, so after cancelling the credit cards, next
thing was to block the phone.
Rang Vodafone and they stopped SIM and blacklisted phone.
Later, found phone under her car seat, had fallen out of her handbag and
hadn't been nicked with handbag after all!!!
Rang Voda and explained, they connected SIM and phone back again without a
problem.
So it can be done.
Bob Coates