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Cellular Phone Forum / Country Specific / UK Group / April 2006

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Easiest way to cancel a BT Mobile contract

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Me - 28 Apr 2006 09:32 GMT
What is the easiest way to cancel a BT Mobile contract?

Thanks

Me
andy - 28 Apr 2006 10:11 GMT
ring them up and ask?
Paul F - 28 Apr 2006 11:01 GMT
> What is the easiest way to cancel a BT Mobile contract?
>
> Thanks
>
> Me

I got a PAC code from BT Mobile 'support' line by phone and transferred to a
Vodaphone PAYG sim. I did this by caling Vodaphone (number off web site)
with the PAC. It was free and they sent me a free SIM.

But my contract term had expired - has yours? (I absolutely understand you
wanting to get off BT Mobile! What a farce....)
PaulF
Colin Forrester - 28 Apr 2006 11:03 GMT
> What is the easiest way to cancel a BT Mobile contract?

Are you in still inside the minimum period or past that?
Me - 28 Apr 2006 15:10 GMT
>> What is the easiest way to cancel a BT Mobile contract?
>
>Are you in still inside the minimum period or past that?

My 12 months will expire in early June so I wish to give them a
month's notice.

Me
Taylor - 30 Apr 2006 00:30 GMT
>>> What is the easiest way to cancel a BT Mobile contract?
>>
>>Are you in still inside the minimum period or past that?
>
> My 12 months will expire in early June so I wish to give them a
> month's notice.

Hi 'Me'; I found the termination procedures *very* strange - they informed
me that no 30 day notice was required, and I could call on the expiry day
and cancel! I didn't believe them, but sure enough it worked. Perhaps has
changed since 4 months ago, but I doubt it.
Stuart - 28 Apr 2006 11:33 GMT
>What is the easiest way to cancel a BT Mobile contract?
>
>Thanks
>
>Me

Call them

BT Mobile

Customer Services: 0800 3287 526

Opening Times: 08.00-22.00 Mon-Sun

www.bt.com/mobile

I just did to get a PAC Number .Couldn't have been easier and the guy gave me it
over the phone ...That starts the contract cancellation process.

Stuart
Me - 28 Apr 2006 15:51 GMT
>>What is the easiest way to cancel a BT Mobile contract?
>>
[quoted text clipped - 11 lines]
>
>www.bt.com/mobile

Perfect.

Thanks very much

Me
 
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