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Cellular Phone Forum / Country Specific / UK Group / August 2006Final Orange bill
Just received my final bill and I'm £1.55 in credit. As I use to pay Orange by cheque, what would be the best way of claiming back my £1.55 as they don't deserve a penny more of my money? Must be these new fangeled statements, but I see no mention of PAC charges. Thanks, Sam. >Just received my final bill and I'm £1.55 in credit. > [quoted text clipped - 7 lines] > >Sam. Orange can refund you any credit by cheque  Signaturehttp://www.unimobiles.com | http://www.unlockyourphone.co.uk UK Specialists in Refurbished Mobile Phones & Accessories > Just received my final bill and I'm £1.55 in credit. > [quoted text clipped - 7 lines] > > Sam. I paid by Direct Debit, and at the next billing date following disconnection, I received a cheque for the outstanding amount. Didn't have to do anything, just sent to me automatically. D >> Just received my final bill and I'm £1.55 in credit. >> [quoted text clipped - 13 lines] > > D When O2 overcharge they repay by BGC. Happened several times now... <snip> >I paid by Direct Debit, and at the next billing date following >disconnection, I received a cheque for the outstanding amount. Didn't >have to do anything, just sent to me automatically. Just what I wanted to hear. :-) Thanks guys, Sam. >> Just received my final bill and I'm £1.55 in credit. >> [quoted text clipped - 13 lines] > > D I have just received a statement from them, 1 month after being disconnected telling me I have a balance of £30. I called customer service just now and the girl at the Indian call centre told me that as I changed the sim to pay as you go after the contract ended the £30 would be added to my PAYG balance. Would this be correct? As I only changed it to PAYG to enable me to put a voicemail message with my new number on it I don't intend using that number for calls again and would prefer to get the cash back or at the very least pay the cash into my other Orange account. BTW, whatever happened to the North east England call centres, I could understand them, they could understand me and the sorted out problems first time. Now you go round and round in circles!!! Norman > Must be these new fangeled statements, but I see no mention of PAC > charges. They do not make a charge for a PAC. >> Must be these new fangeled statements, but I see no mention of PAC >> charges. > >They do not make a charge for a PAC. On the old VAT invoices I'm sure they use to mention MNP PAC (Debit)? Sam. sam@toomuch.spam declared for all the world to hear... > >They do not make a charge for a PAC. > On the old VAT invoices I'm sure they use to mention MNP PAC (Debit)? This is the period of time from the end of your service (port-date) to your 30-day notice period. It is not a charge for the PAC. SignatureRegards Jon >sam@toomuch.spam declared for all the world to hear... >> >They do not make a charge for a PAC. [quoted text clipped - 3 lines] >This is the period of time from the end of your service (port-date) to >your 30-day notice period. It is not a charge for the PAC. I know, however it's not listed on the statement I received, just the credit. Porting was completed for all numbers on the account between days 25 and 27. Just wondering if O changed the system when they started issuing statements? Sam. |
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