O2 - Where is my remaining minutes/text allowance shown?

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©® - 18 Oct 2006 09:45 GMT

Looking at O2 online and it seems so complicated. These are the items on
the menu on the LHand side:
My Bill
My Bill
Bill Summary
Mobile Summary
Bill Details
Mobile Details
Handsets & Accessories
VAT Summary
Unbilled Usage
Unbilled Summary
Mobile Summary
Unbilled Details
Mobile Details

Can anyone tell me where I click just to find out how many minutes/texts
are remaining for my current billing period. I don't really want to have
to phone CS everytime although logging on isn't that much easier!
Thanks very much.

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Martin Jay - 18 Oct 2006 10:13 GMT

>Looking at O2 online and it seems so complicated. These are the items on
>the menu on the LHand side:
[quoted text clipped - 14 lines]
>Can anyone tell me where I click just to find out how many minutes/texts
>are remaining for my current billing period.

Click on "Unbilled summary," then click the "Inclusive Allowance
Details" at the top of the following page, and select your number form a
drop-down list that appears.

Easy!?

Unfortunately O2's online billing is usually a few days behind, and it
doesn't understand the tariff I'm on so I get useless information
anyway.

Signature

Martin Jay
Phone/SMS: +44 7740 191877

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Gerry (The MOTH) - 18 Oct 2006 10:18 GMT

You'll need to phone CS, cos the information on the website is bo11ocks.

Signature

Gerry (The MOTH)

> Looking at O2 online and it seems so complicated. These are the items on
> the menu on the LHand side:
[quoted text clipped - 16 lines]
> to phone CS everytime although logging on isn't that much easier!
> Thanks very much.

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Fedz - 19 Oct 2006 02:04 GMT

"Gerry $The MOTH$" <Gerry (TheMOTH)> wrote in news:4535ee8e$1_1
@glkas0286.greenlnk.net:

> You'll need to phone CS, cos the information on the website is bo11ocks.

Maybe use your phones call duration log (most phones have it) and simply
reset the timer(s) at every billing date duration.

It's not always bang on but, you get a good idea of call duration.
--
encoderX
http://encoderX.eu - Part of the Fedz Network.

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