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Cellular Phone Forum / Country Specific / UK Group / October 2003phones4life upgrade choices
... I own't even go into how jarred off I am at paying in good faith for something then being told that t's not *exactly* what I can have - because it's a well known fact that phones4life has turned out to be abit of a lemon. I plan to ditch it after I have my upgrade anyway. So - My free phone choice seem to be: Nokia 3510 Samsung c100 Motorola c350 Or I can have a Nokia 3100 for a tenner. Which is the one wot lights up in the dark ? - Would be useful when it's used as an alarm in the depths of the early winter morning. ;-) Any other phones4u victims who know of alternate free or ten pound fee phones ? The chap I spoke to was abit vague. I don't want to pay any more than a tenner. I know very little about the above phones - but the c100 looks nice and seems to be the most feature rich of the list from what I can work out from the company websites and abit of googling. Currently I have a Samsung t100 (which was the phone I got this contract with) but I disliked it's lack of features so much I use my old (unlocked) T68i instead and turned the t100 into a payg for the bf. The T68i however has gotten scratched and full of water (which will teach me to forget about it and leave it on a nearby wall whilst using a cement mixer - I won't be doing *that* again, ever !) and consequently the speaker quality is abit crackly. Can't beat it for features though. Thus, an upgrade is for me. What I ask from a phone is- Clear colour screen, the bigger the better as my eyesight is appalling. Picture phone book and / or assignable ringtones are a must so I can tell who's calling without looking at the display. Easy menu or at least clear large menus that I can get used to quickly. Good reception (not that the T68i has it, heheheh). Would be good to look nice and have a reasonable sized keypad (again, the peepers need something clear). Ease of text messaging - ability to teach it new words, and have an inbox, outbox (unlike the t100) and even if it's not too much to ask (like my ancient 7110) different folders for stored texts !! Polyphonic ringtones is a bonus (and I quite like the idea of assigning any tone to the sms alert too, though it's not essential). An alarm function because although I own an alarm clock, I travel often where there isn't one and besdies, I need all the alarms I can get. That's about it. Any advice from owners of the abovementioned phones on the pros and cons of the phone, or advice as to what else is available on the phones4life upgrade for not-alot-of-money would be very much appreciated. Or a url to a site where I can compare all the phones in detail (not found one yet that lists all those phones). TIA, Rachael Rachael the Wiccan Rat reckoned that: > ... I own't even go into how jarred off I am at paying in good faith for > something then being told that t's not *exactly* what I can have - because > it's a well known fact that phones4life has turned out to be abit of a > lemon. I plan to ditch it after I have my upgrade anyway. So - Why are you even considering upgrading with these clowns? Haven't they ripped you off enough already? > My free phone choice seem to be: > Nokia 3510 > Samsung c100 > Motorola c350 All bog-standard upgrades. Very poor considering you have already put £48 towards it.  Signaturewww.unlockingshop.co.uk Motorola remote unlocking - £10 (includes A920 on '3') Sagem remote unlocking - £13 Change 'spam' to 'jon' to email > Rachael the Wiccan Rat reckoned that: > > ... I own't even go into how jarred off I am at paying in good faith for [quoted text clipped - 4 lines] > Why are you even considering upgrading with these clowns? Haven't they > ripped you off enough already? I'm not going to get my money back so what else can I do ? You suggest doing what - just cancelling my contract entirely and not getting *anything* for the money I've put in already ? From what I've read, you don't get a refund of your phones4life payments if you cancel your contract. I have come across nobody, in my google search on usenet groups, who has got a full refund from phones4life out of all the people who have complained about it (I'm not saying that that means that *nobody* got a refund but I haven't read about it in my search if they have) - so why not get a phone out of it, cut your losses and cancel the phones4life option as soon as you get the phone ? There's nothing to say you can't do that. Other than that, the call tarrif I'm on suits my needs and is pretty good value for money. Is it worth my waving bye-bye to the money I have put in already and moving to another sp ? If I can get a decent phone for free and a call tarrif that's as good value as the one I'm on now, yeah. Can't be Orange cos there is no orange signal where I live (a year or more of bitter experience previously told me this). > > My free phone choice seem to be: > > Nokia 3510 [quoted text clipped - 3 lines] > All bog-standard upgrades. Very poor considering you have already put £48 > towards it. What else do you suggest ? We seem to be shafted in all directions whatever we do as there seems to be no adequate solution. Getting something out of it rather than nothing, as cancelling the contract entirely would, is about the only option worth anything. If you have another solution or a sure-fire way to get the money back if I cancel my contract then I'd appreciate hearing it. Rachael Rachael the Wiccan Rat reckoned that: > > Why are you even considering upgrading with these clowns? Haven't they > > ripped you off enough already? > I'm not going to get my money back so what else can I do ? Change network or service provider. > You suggest doing > what - just cancelling my contract entirely and not getting *anything* for > the money I've put in already ? Yes, that's exactly what I'm suggesting! You're not getting anything for your money anyway! > From what I've read, you don't get a refund > of your phones4life payments if you cancel your contract. You won't get a refund anyway! > I have come across nobody, in my google search on usenet groups, who has got > a full refund from phones4life out of all the people who have complained > about it (I'm not saying that that means that *nobody* got a refund but I > haven't read about it in my search if they have) - so why not get a phone > out of it, cut your losses and cancel the phones4life option as soon as you > get the phone ? These people have ripped you off. Don't do business with them. Vote with your feet! The phones you have been offered you could free on any contract in any phone shop anyway, you're not losing anything by leaving Singlepoint/4U believe me. Every reader of this newsgroup will back me up aswell! Just leave them and go elsewhere. You've already lost the money for phones4life, take it on the chin, learn from it, and never go near Phones 4U again. > There's nothing to say you can't do that. Other than that, > the call tarrif I'm on suits my needs and is pretty good value for money. But when you upgrade you will be forced to change tariff, or did they forget to tell you that aswell? > Is it worth my waving bye-bye to the money I have put in already and moving > to another sp ? Yes! > If I can get a decent phone for free and a call tarrif > that's as good value as the one I'm on now, yeah. Can't be Orange cos there > is no orange signal where I live (a year or more of bitter experience > previously told me this). Shop around, any dealer could offer the 3510i, C350 or C100 free even on low monthly line rentals, and there are plenty of deals out there to be had. Someone back me up on this please! Help this girl stay away from phones 4U! > What else do you suggest ? Go elsewhere. You'll get offered the same handsets, without the crappy phones4life 'option'. > We seem to be shafted in all directions whatever > we do as there seems to be no adequate solution. The solution is not to get phones4life in teh first place, but it's too late for that. Consider it a lesson in life. > Getting something out of it > rather than nothing, as cancelling the contract entirely would, is about the > only option worth anything. They are not offering you anything that you couldn't get elsewhere, and without paying £4 a month for the privelege. > If you have another solution or a sure-fire way > to get the money back if I cancel my contract then I'd appreciate hearing > it. You won't get your money back, 4U are con artists. I'm not saying you should press for refund, I'm saying that you should take your business elsewhere. Signaturewww.unlockingshop.co.uk Motorola remote unlocking - £10 (includes A920 on '3') Sagem remote unlocking - £13 Change 'spam' to 'jon' to email <snip> > These people have ripped you off. Don't do business with them. Vote with > your feet! [quoted text clipped - 10 lines] > But when you upgrade you will be forced to change tariff, or did they > forget to tell you that aswell? They bloody well did indeed - forced to change to what ? Any ideas ? Why must I change ? > > Is it worth my waving bye-bye to the money I have put in already and moving > > to another sp ? [quoted text clipped - 9 lines] > low monthly line rentals, and there are plenty of deals out there to be > had. The o2online tarrif deals with fifty quid cashback on my old mobile look good - especially as I could get a sony ericsson T610 for 49 notes and they end up owing me a penny. > Someone back me up on this please! Help this girl stay away from phones 4U! > [quoted text clipped - 8 lines] > The solution is not to get phones4life in teh first place, but it's too > late for that. Consider it a lesson in life. Yes - far too late. The phone itself and the first few months of the contract were a present form a friend who bought it at phones4u for me - and didn't realise that the sp would singlepoint and not *really* o2, either. I can't say I would have chosen to do it if I had been the one to make the choice. I thought when I agreed on this phones4life thing that said I would pay so much money and then get a free upgrade to any phone I wanted it would be - well, just that. I had had issues with upgrading with my previous sp (orange) before and as I often want very pricey handsets (and often ended up paying fifty quid for them when upgrading with orange) so I thought paying forty eight quid over a year - where you don't motice it so much as all in one lump - and then getting whatever I wanted without paying anything else was a good option. I understand that phones4life moved the goalposts in the meantime when they realised prices of handsets were going to go up. Sods. I'd hardly call that a lesson in life to be learned other than - well, trust no one because companies can get away with changing the rules without letting you know ! Which, to be fair, is something even the most savvy would not expect. > > Getting something out of it > > rather than nothing, as cancelling the contract entirely would, is about the [quoted text clipped - 10 lines] > should press for refund, I'm saying that you should take your business > elsewhere. So it seems. I've done some thinking on it since I posted and have come to the conclusion that I have to move sps. It galls me to lose the 48 quid but - grrr, bastards bastards. I just have to get used to losing that money, but, ffs. I don't mind being done if I've been stupid but they *said* you would get *any phone* you wanted *without paying anything else* at the end of the twelve months. (I even laughed at the time and said "What, even a top grade phone like, the latest handset and all that ?" and the lying toerag said "Yes, just like that".) I've paid for something and they've changed the rules without telling me. Me and a shed load like me from what I gather. How do they get away with this ? Right - anyone do better than the o2online 200 tarrif with the se t610 for fortynine quid ? I call two friends on voda and tmoby alot so crossnet is a must. And I text alot. Rachael > They bloody well did indeed - forced to change to what ? Any ideas ? Why > must I change ? funny how they always forget to tell you this. when you ring for an upgrade they will tell you that you must have a tariff review. In the past I always got a better tariff so didnt mind but this year it would have gone up by over 33% so I cut my loses and ran. ok so I lost 40 quid but gained overall by getting a free phone (T610) and 50 pound cash back for my old phone with orange's recomend a friend. Joanne > > They bloody well did indeed - forced to change to what ? Any ideas ? Why > > must I change ? > > > funny how they always forget to tell you this. You're not wrong. when you ring for an upgrade > they will tell you that you must have a tariff review. Nobody mentioned anything to me on the phone yesterday. Though he did try and get me to do the deed right there and then, of course. I expect he would have hit me with that after I had agreed, if I had done. Rachael didnt think they could piss me off any more but I got my final bill today. as my contract finished on 02/10 they charged me 66p line rental (+ vat). Fair enough but they charged me the full price for phones for life - gits. Joanne > didnt think they could piss me off any more but I got my final bill today. > as my contract finished on 02/10 they charged me 66p line rental (+ vat). > Fair enough but they charged me the full price for phones for life - gits. Cheeky bastards !!! Rachael Rachael the Wiccan Rat reckoned that: > They bloody well did indeed - forced to change to what ? Any of their currently-available tarrifs, which are generally a lot more expensive than they were last year. > Any ideas ? Why must I change ? Because they force you to. No change = no upgrade. > The o2online tarrif deals with fifty quid cashback on my old mobile look > good - especially as I could get a sony ericsson T610 for 49 notes and they > end up owing me a penny. So go for it! Although O2 online don't have a great reputation for customer service either, and it's 50p/min for customer service! > Yes - far too late. The phone itself and the first few months of the > contract were a present form a friend who bought it at phones4u for me - and > didn't realise that the sp would singlepoint and not *really* o2, either. I > can't say I would have chosen to do it if I had been the one to make the > choice. Fair play. > I thought when I agreed on this phones4life thing that said I would pay so > much money and then get a free upgrade to any phone I wanted it would be - > well, just that. Ah, but you forgot/weren't aware that singlepoint are liars? It's OK you were duped, you're not the first and you won't be the last. > I had had issues with upgrading with my previous sp > (orange) before and as I often want very pricey handsets (and often ended up > paying fifty quid for them when upgrading with orange) so I thought paying > forty eight quid over a year - where you don't motice it so much as all in > one lump - and then getting whatever I wanted without paying anything else > was a good option. It would be a good option, if singlepoint actually honoured the agreement. > I understand that phones4life moved the goalposts in the > meantime when they realised prices of handsets were going to go up. Sods. > I'd hardly call that a lesson in life to be learned other than - well, trust > no one because companies can get away with changing the rules without > letting you know ! Which, to be fair, is something even the most savvy would > not expect. Quite. > So it seems. I've done some thinking on it since I posted and have come to > the conclusion that I have to move sps. It galls me to lose the 48 quid but > - grrr, bastards bastards. I just have to get used to losing that money, > but, ffs. I don't mind being done if I've been stupid but they *said* you > would get *any phone* you wanted *without paying anything else* at the end > of the twelve months. They are all lying tossers, but you weren't to know. Just don't go there again. > (I even laughed at the time and said "What, even a top > grade phone like, the latest handset and all that ?" and the lying toerag > said "Yes, just like that".) I've paid for something and they've changed the > rules without telling me. Me and a shed load like me from what I gather. How > do they get away with this ? Get trading standards in. Flase advertising, trades descriptions etc. Might get something out of it, and it won't cost you a penny, just a few minutes of your time. > Right - anyone do better than the o2online 200 tarrif with the se t610 for > fortynine quid ? I call two friends on voda and tmoby alot so crossnet is a > must. And I text alot. Orange have teh square deal tairffs which are quite good, but if coverage is an issue then it's no good really for you. Signaturewww.unlockingshop.co.uk Motorola remote unlocking - £10 (includes A920 on '3') Sagem remote unlocking - £13 Change 'spam' to 'jon' to email > Rachael the Wiccan Rat reckoned that: > > They bloody well did indeed - forced to change to what ? [quoted text clipped - 5 lines] > > Because they force you to. No change = no upgrade. Feck em and feed em fish. What a bunch of muppets. > > The o2online tarrif deals with fifty quid cashback on my old mobile look > > good - especially as I could get a sony ericsson T610 for 49 notes and they > > end up owing me a penny. > > So go for it! Although O2 online don't have a great reputation for customer > service either, and it's 50p/min for customer service! So I hear but I am fairly phone savvy so I shouldn't be looking for "how do I do this on my phone ?" support. If I need to phone for anything else I'll phone from my bf's work phone ! ;-) > > I thought when I agreed on this phones4life thing that said I would pay so > > much money and then get a free upgrade to any phone I wanted it would be - > > well, just that. > > Ah, but you forgot/weren't aware that singlepoint are liars? Never even knew it was going to be a singlepoint contract, as I said. If that had been the case I wouldn't have done it without checking them out first - and then I wouldn't have done it at all ! It's OK you > were duped, you're not the first and you won't be the last. > [quoted text clipped - 6 lines] > > It would be a good option, if singlepoint actually honoured the agreement. Yes, quite. > Get trading standards in. Flase advertising, trades descriptions etc. Might > get something out of it, and it won't cost you a penny, just a few minutes > of your time. Have other victims done this ? There should be a bloody support group or something - "Survivors of Singlepoint" ! > > Right - anyone do better than the o2online 200 tarrif with the se t610 for > > fortynine quid ? I call two friends on voda and tmoby alot so crossnet is a > > must. And I text alot. > > Orange have teh square deal tairffs which are quite good, but if coverage > is an issue then it's no good really for you. Sadly so - I was with orange for many years until suddenly the signal just dropped one weekend a couple of years ago. You couldn't make a call in my house without pressing your head against the front room window - and then it was hit and miss. I was extremely sorry to have to give the contract up. Apparently the signal is still the same even now. Even the local orange shop admits it suddenly became crappy and although orange were aware of it, they could not seem to fix it. I never found out why as it took months and months and I needed to be able to recieve calls - so whilst I was looking for a new sp, a friend of mine (kindly, I thought at the time) surprised me with the phones4u contract. I guess it's o2 online for me then. Though with all the stuff about singlepoint being so difficult to get rid of and the possibilty of money still coming out of my bank even after I've cancelled, I'm wary of setting anything else up in the meantime cos basically, I couldn't afford two lots of payments going out at the same time. IYSWIM. But I don't want to be without a phone - I am half inclined to just bin my singlepoint sim as of now, to avoid incuring any more call charges, and use my emergency payasyougo. Rachael > "Webmaster" <spam@unlockingshop.co.uk> wrote in message >>>fortynine quid ? I call two friends on voda and tmoby alot so crossnet >>>is a must. And I text alot. [quoted text clipped - 6 lines] > house without pressing your head against the front room window - and then it > was hit and miss. If TMobile coverage is any good in your area and you can manage without XNET for 6 months, you could do a lot worse than look at www.fwdcellular.com (Forward Cellular). From 20 October they will be offering a T610 for £155 on TMobile's offpeak 750 tariff with 12 months line rental paid back to you as a cheque. You can change to their Everyone Off-Peak 200/500 for an additional £1/£6 per month respectively after 6 months. The Everyone Offpeak tariffs give you offpeak cross-network minutes. In the meantime, get yourself a Vodafone PAYG SIM for the Vodafone calls - £5.99 from the same outfit, with £1 call-credit preloaded on the card. Then again...there might just be somewhere offering the T610 for free on the Everyone Offpeak 500 tariff. Just a thought... RM > If TMobile coverage is any good in your area and you can manage without > XNET for 6 months, you could do a lot worse than look at [quoted text clipped - 13 lines] > > Just a thought... A very good one too - but most, if not all, of my calls are made at peak times. Though one of the people I phone regularly - in fact must of my calls are to them - is on tmobile as it is so that wouldn't have to be a xnet call. I'll give it a closer look anyway. It depends on what their peak rates are. Rachael > A very good one too - but most, if not all, of my calls are made at peak > times. Though one of the people I phone regularly - in fact must of my calls > are to them - is on tmobile as it is so that wouldn't have to be a xnet > call. I'll give it a closer look anyway. It depends on what their peak rates > are. Well...depending on how many minutes you use every month, you can go for T-Mobile's Everyone 100 (£21/month) or Everyone 200 (£29/month) tariffs. Both are still being offered with 50% extra free minutes per month for the first 12 months, bringing the bundles to 150 and 300 free minutes per month respectively. These are anytime and any network minutes. On the cheaper tariff, www.mobileshop.com are offering the Ericsson T610 for £19.99 and on the more expensive tariff it shouldn't be difficult to find the above phone for free on the High Street. HtH, Laurence. > > "Webmaster" <spam@unlockingshop.co.uk> wrote in message > [quoted text clipped - 16 lines] > offpeak 750 tariff with 12 months line rental paid back to you as a > cheque. <snip> I make cross net calls on my T Mobile FT750 at 10p per min alltimes using the 0871 208 1020 callthrough You can string your favourite numbers together and save them to a phone mem e.g. 08712081020p07xxxxxxxxx# Steve Terry >Rachael the Wiccan Rat reckoned that: >> They bloody well did indeed - forced to change to what ? [quoted text clipped - 12 lines] >So go for it! Although O2 online don't have a great reputation for customer >service either, and it's 50p/min for customer service! He can do it by email? and out of the two at least he get a better deal on o2 online. but he can get an o2 offline and have the bills sent by email and than get £2 reducation on line rental hence cheapest line rental will become £13 a month. ---------------------------------------------------- reverse my email address, and remove the obvious spam traps to reach me by email. http://www.callthrough.tk/ = site not updated. > >So go for it! Although O2 online don't have a great reputation for customer > >service either, and it's 50p/min for customer service! [quoted text clipped - 3 lines] > sent by email and than get £2 reducation on line rental hence cheapest > line rental will become £13 a month. I'm not really interested in what a "he" could do, as I am female. Rachael being a girl's name, innit. ;-) Rachael >> >So go for it! Although O2 online don't have a great reputation for >customer [quoted text clipped - 7 lines] >I'm not really interested in what a "he" could do, as I am female. Rachael >being a girl's name, innit. ;-) didn't see the a :-). well still stand the options for you as a female :-) ---------------------------------------------------- reverse my email address, and remove the obvious spam traps to reach me by email. http://www.callthrough.tk/ = site not updated. Ditch Phones4U - I did after 2 years. I had a Nokia 8310 and went for an upgrade and chose the Samsung c100 after I agreed to pay more line rental. After calling for a code for the upgrade I was asked to pay £90 to upgrade the phone. I have now cancelled imy contract. I have now got a Sharp GX10i from carphonewarehouse for free. Colour screen, excellent features and an all round good phone. I got a good contract and didn't have to pay a penny. ------------------------------------------------------------------------+ I'm sometimes a fool but what is your excuse? | ------------------------------------------------------------------------+ Regards 2 all cRitical eRRoR® ------------------------------------------+ http://zor.org/nocturnal8 http://kickme.to/nocturnal8 cR1ticaleRRoR@hotmail.com ------------------------------------------+ "I may not agree with what you say but I will defend to the death your right to say it" >... I own't even go into how jarred off I am at paying in good faith for >something then being told that t's not *exactly* what I can have - because [quoted text clipped - 54 lines] > >Rachael Hi, I was with Singlepoint and I asked to cancel instead of upgrade. I got a guy on the phone when I canclled offering me a 7250i for free at £20.99 a month on 02. Still think singlepoint sucks and still having problems getting rid of them. Good luck Baz > Ditch Phones4U - I did after 2 years. > I had a Nokia 8310 and went for an upgrade and chose the Samsung c100 [quoted text clipped - 78 lines] > > > >Rachael > Hi, > [quoted text clipped - 4 lines] > > Good luck Well, my noticifcation for account termination went off today, - it was civil but I expressed my dissatisfaction with the situation in no uncertain terms. My twleve months is up on the 5th of November and I asked them to consider that date near enough thirty days (which I understand is the notice term), from the date of my letter, the 8th, - in view of the 48 quid they've had off me in the twelve months that I won't get back on the phones4life option that I paid for and never got what I was promised -, as a "gesture of goodwill". Whether they will or not remains to be seen. I just want rid of the buggers, now. If I cancel the direct debit after the thirty days is up, surely they have to bill me any bills they think I have outstanding through the post before they can do anything that affects my credit rating, right ? Then I can hum and ha about it until I am happy with a settlement - I don't want the buggers taking money from my bank account after I'm done with them "by accident". They strike me as the sort of people who would do this. Rachael |
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