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Cellular Phone Forum / Country Specific / UK Group / November 2006

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T-mobile billing problems

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Poldie - 05 Nov 2006 11:15 GMT
Anyone else had a weird FlexT bill this month, including calls going
back to July?
Peter - 05 Nov 2006 12:18 GMT
>Anyone else had a weird FlexT bill this month, including calls going
>back to July?

What I've experienced is that when i download the calls into excel, I
see (usually) the previous months calls - if I then close that
spreadsheet (but not excel) below it are the calls for the present
month - I've no idea why the download behaves like this.

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Cheers

Peter

Please remove the invalid to reply

Ed - 05 Nov 2006 23:28 GMT
Poldie wrote in message <1162725307.266408.60050
@i42g2000cwa.googlegroups.com>

> Anyone else had a weird FlexT bill this month, including calls going
> back to July?

Hi Poldie

There was a problem with some calls made from 3G handsets not being
billed properly since July and they have just found the missing call
records. Their customer services should be able to give you more
accurate information about it. As far as I know only certain parts of
London were affected.

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Ed

 
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