 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussion Groups General General TopicsGSMBluetoothProviders AlltelATT WirelessCingularFidoNextelSprint PCST-MobileVerizonManufacturers EricssonNokiaMotorolaCountry Specific Australian GroupUK GroupRelated Topics PocketPCPalmMore Topics ... |
Cellular Phone Forum / Country Specific / UK Group / November 2006Goodbye NTL:Telewest.. hello Virgin Media
NTL:Telewest announced today that it is to change its name to Virgin Media - as it reported its third quarter results. The company declared net losses for the period of £96.1 million - up from £52.1 million last time - but revenues increased by 140.6 million to £1.02 billion. The results follow NTL's acquisition earlier this year of Telewest and Virgin Mobile. NTL:Telewest said the name change will take place in the first quarter of next year to take advantage of the Virgin brand. The company reported a 13 per cent growth over the previous quarter in the number of broadband subscribers to 265,000 and said telephony customers increased by 6,100, although due to churn issues there were also significant disconnections of broadband and telephony customers. Until the re-brand, NTL:Telewest will continue to provide services under its existing brand name. Virgin Mobile will continue as part of the new Virgin Media group. NTL:Telewest president and chief executive Steve Burch said: "Virgin Media will shake up the market by bringing the Virgin traditions of value for money, brilliant customer service and innovation to the world of entertainment and communications. "While work remains to be done between now and the re-brand, our decision to announce its name and logo today is a reflection of my confidence that we're well on the way to creating an organisation that can live up to this vision by consistently putting the consumer first." Gordon McCallum, chief executive officer of Virgin Management and an NTL board member, said: "Taking on the Virgin brand is about much more than a new name and logo above the door. NTL:Telewest's management team has consistently demonstrated that it understands this and the commitment that's needed to succeed. Much has already been achieved and we're confident that the company's on track to deliver the Virgin promise when we re-brand next year." Regards Sunil > NTL:Telewest president and chief executive Steve Burch said: "Virgin Media > will shake up the market by bringing the Virgin traditions of value for > money, brilliant customer service and innovation to the world of > entertainment and communications. Virgin traditions - hmmm, that will be i) blaming all faults on faulty kit bequeathed to them ii) promising the earth as compensation for crap service today - the old 'jam tomorrow' routine iii) when i) has been replaced, blame all faults on new equipment settling in, and 'teething problems iv) lengthy, 40+ minute waits on an 0845 number to rectify aforementioned faults Brilliant customer service ??? Where ? Innovation - erm, slap a Virgin logo on it, get someone else to pay for it, and erm, take most of the credit for it. >> NTL:Telewest president and chief executive Steve Burch said: "Virgin >> Media [quoted text clipped - 15 lines] > Innovation - erm, slap a Virgin logo on it, get someone else to pay for > it, and erm, take most of the credit for it. If the "Virgin traditions" you point out above are in any small measure imported into NTL, then I am sure many NTL customers will be happy with the improvement. > NTL:Telewest announced today that it is to change its name to Virgin Media - Same sh.t, different shovel. > > NTL:Telewest announced today that it is to change its name to Virgin Media - > > Same sh.t, different shovel. Not true, i work for NTL:Telewest, and they are changing things BIG TIME!! NTL have taken on over 1,000 new staff in Swansea to manage calls & are still taking on more. Virgin Media will be a new start for NTL as Richard Branson will get a say in what goes on there, so the new Virgin Media will be much better than the current NTL. P.S. If you ring 150 or 151 from an NTL landline, you get customer service for free. "Xeonwales" <cpritcharduk@gmail.com> wrote in message > NTL have taken on over 1,000 new staff in Swansea to manage calls & > are > still taking on more. In India. > "Xeonwales" <cpritcharduk@gmail.com> wrote in message > [quoted text clipped - 3 lines] > > In India. Swansea mainly >> "Xeonwales" <cpritcharduk@gmail.com> wrote in message >> [quoted text clipped - 4 lines] > > Swansea mainly Labour is cheaper in Swansea, but the standard of English is poorer. >Not true, i work for NTL:Telewest, and they are changing things BIG >TIME!! But they are still trying to run before they can walk they talk of providing 50Mb Internet connections God in heaven I shall be pleased when they manage to provide me with the 4Mb which I am paying for and not getting many people in my area have the same problem he is paying for 10MB and only getting 5 . I prefer BY to ADFSL providers but it is time Telewest/Blueyonder/NTL/ Virgin or whatever else they decide to call themselves next week got their finger out and provided the service which customers are paying for . >>Not true, i work for NTL:Telewest, and they are changing things BIG >>TIME!! [quoted text clipped - 7 lines] > themselves next week got their finger out and provided the service > which customers are paying for . Give you Telewest/Blueyonder/NTL/Virgin, any day of the week. >> Not true, i work for NTL:Telewest, and they are changing things BIG >> TIME!! [quoted text clipped - 7 lines] > themselves next week got their finger out and provided the service > which customers are paying for . Hey Ho, I am quite happy with my 4 Mbit connection from telewest but maybe I also take the "up to" (wich is standing on the telewest site directly next to the offer)in consideration. Bye Quincy >>> Not true, i work for NTL:Telewest, and they are changing things BIG >>> TIME!! [quoted text clipped - 13 lines] >also take the "up to" (wich is standing on the telewest site directly >next to the offer)in consideration. Well now so this "up to" which you speak of means that a guy who is paying for a 10Mb connection in my area and many of us who are on 4Mb have to expect our speed to be cut by half EVERY SODDING NIGHT does it ? . And considering that a second level support supervisor last night told me after some checking that two out of the three UBR's in this area are grossly over subscribed and he could not offer any time scale when the problem will be fixed , I actually think you are totally wrong with your "UP TO" nonsense . We all know about " up to" god we have had it rammed down our throats often enough by support personnel but when you are getting download speeds of around 80 to 102 k/sec when even allowing for "Up TO'S a speed of 400k/sec should be obtained even support say there is something wrong . thats true what your saying then something is wrong, should not be that much to be honest ;-) (normally get 80 - 250 something in downloading, depends logically on the other sider too) I would change my provider if I am not happy with them Omiwahn > >>> Not true, i work for NTL:Telewest, and they are changing things BIG > >>> TIME!! [quoted text clipped - 26 lines] > speed of 400k/sec should be obtained even support say there is > something wrong . >I would change my provider if I am not happy with them Do you know of any other provider that provides cable internet. What you have said here is like saying if you are not happy with your police force or Fire service or Income tax department or any other service rovided by the government use a different one . >> I would change my provider if I am not happy with them > Do you know of any other provider that provides cable internet. > What you have said here is like saying if you are not happy with your > police force or Fire service or Income tax department or any other > service rovided by the government use a different one . Basically, you always should have the options to change to BT ;-) and and even if you have a problem with your government you could move to a different country, to be honest if I am not happy I can keep complaining all day or change to a different one ;-) >>> I would change my provider if I am not happy with them >> Do you know of any other provider that provides cable internet. [quoted text clipped - 6 lines] >different country, to be honest if I am not happy I can keep complaining >all day or change to a different one ;-) Oh dear some people do have a fixation with running away from difficulties and speaking of complaining I must call our local ASDA I bought 8 rashers of pre packed bacon the other day and only 7 rashers where in the pack. Multiply that by every pack in the store and also by every store in the UK and Walmart directors will be getting a big Christmas bonus this year the robbing B/////////////////////S . might be, but for instance if I have a car and am not happy with it, I would sell it and by myself another car, because if the car is always in the garage to get fixed it does not make sence to keep it or? why keeping on cable if u are so unhappy, but I got your point though > >I would change my provider if I am not happy with them > Do you know of any other provider that provides cable internet. > What you have said here is like saying if you are not happy with your > police force or Fire service or Income tax department or any other > service rovided by the government use a different one . >might be, but for instance if I have a car and am not happy with it, I >would sell it and by myself another car, because if the car is always >in the garage to get fixed it does not make sence to keep it or? why >keeping on cable if u are so unhappy, but I got your point though If I where one of the people who like to play stupid games over the net then I would be away like a shot but I just do not like letting BY get away with not providing what thy are suppose to be providing except for when I and others are in bed. >>>NTL:Telewest announced today that it is to change its name to Virgin Media - >> [quoted text clipped - 5 lines] > NTL have taken on over 1,000 new staff in Swansea to manage calls & are > still taking on more. To be fair to ntl: I'm used to they're taking 25 minutes to answer the phone ... last time I rang it was under 30 seconds. I couldn't quite believe it. Having said that, I only had to ring because they'd bogged up my bill. However, the operative was very helpful in explaing the problem & sorting it out. James >To be fair to ntl: I'm used to they're taking 25 minutes to answer the >phone ... last time I rang it was under 30 seconds. I couldn't quite >believe it. ... nor can I. What did the recorded message say? >Virgin Media will be a new start for NTL as Richard Branson will get a >say in what goes on there, so the new Virgin Media will be much better >than the current NTL. Are they going to stop messing about with their customers' traffic now? The imposed "translucent" web proxying and interference with other services were the main reason they lost my business.  SignatureBob Evans >P.S. If you ring 150 or 151 from an NTL landline, you get customer >service for free. It would be helpful if you told the rest of us the geographic alternative(s) to the godforsaken 0845 454 0000 they have foisted upon us. >>P.S. If you ring 150 or 151 from an NTL landline, you get customer >>service for free. > >It would be helpful if you told the rest of us the geographic >alternative(s) to the godforsaken 0845 454 0000 they have foisted upon >us. Take your pick NTL. 0800 0524315 Home Internet - Service status NTL. 0845 6500121 0800 1830123 Sales; If you have a fault they will put you through to Cable modem support NTL. 01256 752000 0800 0520800 Head Office switchboard - ask for Business Customer services NTL. 0845 4540000 01256 752000 Head Office switchboard - ask for Home Customer services NTL. 0845 4540000 01256 751046 Customer Services Also: 01256 751047 & 01256 751048 NTL. 0871 2251111 0845 4540000 New technical support (0871) and customer services (0845) numbers; see forum thread NTL. 0845 4540000 0800 0529403 Customer Relations; retentions/disconnections NTL. 0800 0520184 Customer Relations - Retentions Saynoto0870.com is your friend >>>P.S. If you ring 150 or 151 from an NTL landline, you get customer >>>service for free. [quoted text clipped - 7 lines] > NTL. 01256 752000 0800 0520800 Head Office switchboard - ask >for Business Customer services That's a Hook(Basingstoke) number. I have to go past that carbuncle they've put in the Bartley Wood Business Park every day. Twice. Signature-- Michael "Soruk" McConnell Eridani Star System MailStripper - http://www.MailStripper.eu/ - SMTP spam filter Mail Me Anywhere - http://www.MailMeAnywhere.com/ - Mobile email >Saynoto0870.com is your friend It sure is. If you look at http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1144087455/30 (post dated 10 Nov) you'll see that a number of the "alternative" numbers no longer work. NTL are doing their very best to try to force everyone into the 0845 rip-off corner. >> NTL:Telewest announced today that it is to change its name to Virgin Media - > >Same sh.t, different shovel. Rubbish Charlie it as been my experience the only sh.t regarding media access in this country are the ADSL ISP's give me BY/NTL any day of the week >>> NTL:Telewest announced today that it is to change its name to Virgin >>> Media - >> >>Same sh.t, different shovel. > Rubbish Charlie it as been my experience the only sh.t regarding media > access in this country are the ADSL ISP's give me BY/NTL any day of > the week The blueyonder troll spoketh... I'm on ADSL, faster than what BY/NTL can provide, and they're a cable company. Rock solid connection of 16MB. You're on 4MB with BY/NTL and you're only gettin half that. They're talkin of bringin out a 50MB connection. What utter nonsense, they need to learn to walk before they start runnin! >>>> NTL:Telewest announced today that it is to change its name to Virgin >>>> Media - [quoted text clipped - 6 lines] > > The blueyonder troll spoketh... Be fair Gonz. Remember that you're biased due to TW booting your account. Signature<<< Unlock Your Phone's Potential >>> <<< www.uselessinfo.org.uk >>> <<< www.thephonelocker.co.uk >>> <<< www.gsm-solutions.co.uk >>> >>>>> NTL:Telewest announced today that it is to change its name to Virgin >>>>> Media - [quoted text clipped - 8 lines] > >Be fair Gonz. Remember that you're biased due to TW booting your account. I see on tonight's news that NTL who I saw reported has been 96 million in the red last evening are now after buying ITV , they will be after the BBC next :)) . Regarding TW/NTL you will note that I never said that they are perfect but I do think they are just the best of a bad bunch of ISP's that we have in this country today . > >>>>> NTL:Telewest announced today that it is to change its name to Virgin > >>>>> Media - [quoted text clipped - 14 lines] > but I do think they are just the best of a bad bunch of ISP's that we > have in this country today . Hi, You must be unlucky. There are a lot of ISPs out there (particularly in the xDSL space - given freedom for less corporate entity participation) providing fantastically responsive and high throughput connections with good reliability and pricing. I think routine sub 30ms pings and near constant throughput at a good price cannot be faulted... I would like to know what else you would like, want, expect - I think what you are actually after is a coffee machine... not an internet connection - wrong device / technology )only [light hearted] jesting)? Best wishes, News Reader >>>>> NTL:Telewest announced today that it is to change its name to >>>>> Virgin Media - [quoted text clipped - 10 lines] > Be fair Gonz. Remember that you're biased due to TW booting your > account. So he's not a troll then? Is that what you're sayin? Why wud I be biased about blueyonder's quality of trolls? :o) >>>>>> NTL:Telewest announced today that it is to change its name to Virgin >>>>>> Media - [quoted text clipped - 11 lines] > > So he's not a troll then? Erm........ No, possibly just very lonely. > Is that what you're sayin? Wouldn't dream of it. > Why wud I be biased about blueyonder's quality of trolls? :o) Personally I find BY's internet offering pretty good so long as you discount the "value added" (whatever that marketting drivel means) services (usenet, email). As for the quality of their trolls, I'll leave that for others to make their own minds up. Signature<<< Unlock Your Phone's Potential >>> <<< www.uselessinfo.org.uk >>> <<< www.thephonelocker.co.uk >>> <<< www.gsm-solutions.co.uk >>> >The blueyonder troll spoketh... If you care to look back the Chew/Truscott/Dexter nutter has championed just about every ISP at some stage. They've all been so great that he has had to leave and move on to the next big thing. SignatureDevs "Punchdown Pete the old Kroner" > >> NTL:Telewest announced today that it is to change its name to Virgin Media - > > > >Same sh.t, different shovel. > Rubbish Charlie it as been my experience the only sh.t regarding media > access in this country are the ADSL ISP's give me BY/NTL any day of > the week What, you're not blaming this on dirty immigrants? The way you do with everything else? |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2009 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.