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Cellular Phone Forum / Country Specific / UK Group / November 2006

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Easymobile closing down

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^^artnada^^ - 13 Nov 2006 15:43 GMT
Just got this in my email:

13th November 2006
Dear Customer,
First let us start by thanking you for your custom and loyalty to
easyMobile.com over the last couple of years.
As you may recall, easyMobile.com in the UK was set up as a partnership
between TDC (the telecom company from Denmark) and easyGroup (Stelios'
investment vehicle).  Due to a change of strategy at TDC, TDC have decided
to withdraw from the UK market. Consequently you will not be able to use
your easyMobile.com service in the UK from midnight (24:00) on 13th December
2006. Our agreement with you will then formally end on 20th December 2006.
Further details on this are contained in the attached document.

If any top-ups you have made remain in your account at midnight (24:00) on
13th December 2006, we will fully re-fund you such amount, subject to any
outstanding mobile telephone service charges which are due as at 20th
December 2006 or on the closing of your account, which you will remain
liable for. Details of the process for and calculation of such
refund/outstanding amounts are contained in the attached document.

We have made an alternative arrangement available for you as a customer with
Fresh Mobile from The Carphone Warehouse. As you know, The Carphone
Warehouse is a reputable operator and if you choose this option we hope that
you find their service useful. If you wish to proceed with this option,
please login to My Account on www.easyMobile.com, where you will find
details on how to take advantage of this offer.

If, as an alternative to the option set out above, you would prefer to move
to an alternative service provider, then we will do our best to unlock your
easyMobile phone or port your number to another service or operator at your
request. Details of how you can arrange this can be found in the FAQs on the
www.easyMobile.com website.

Please see the attached document for additional information in relation to
the process going forward. If you have any additional questions, please feel
free to contact Customer Services or visit our web-site www.easyMobile.com 
which will be updated from time to time if there is any additional
information or changes you need to be aware of.
The easyMobile.com team
Richard Oliver - 13 Nov 2006 18:12 GMT
> We have made an alternative arrangement available for you as a customer
> with Fresh Mobile from The Carphone Warehouse. As you know, The Carphone
> Warehouse is a reputable operator

um!
Tariq - 13 Nov 2006 18:49 GMT
> > We have made an alternative arrangement available for you as a customer
> > with Fresh Mobile from The Carphone Warehouse. As you know, The Carphone
> > Warehouse is a reputable operator

> um!

LOL quite!

Tariq
Les Hemmings - 13 Nov 2006 21:25 GMT
>>> We have made an alternative arrangement available for you as a
>>> customer with Fresh Mobile from The Carphone Warehouse. As you
[quoted text clipped - 5 lines]
>
> Tariq

This is their "fresh" offer for old easy customers...  is this normalpayg
stuff? Will it pay to shop around?

Fresh Mobile is part of the Carphone Warehouse's own mobile network, it
offers customers great value with low cost call charges. Our costs are
transparent and easy to understand - that's why 500,000 customers have
joined us already.

Call charges to standard UK numbers:

       a.. Landlines & mobiles 15p per minute
       b.. Text messages 5p each

Les

Signature

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By all means let's be open-minded, but not so open-minded that our
brains drop out. (Richard Dawkins)

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Les Hemmings  a.a #2251 SA

Larry The Labrat - 13 Nov 2006 22:13 GMT
>>>> We have made an alternative arrangement available for you as a
>>>> customer with Fresh Mobile from The Carphone Warehouse. As you
[quoted text clipped - 10 lines]
>
> Fresh Mobile is part of the Carphone Warehouse's own mobile network,

Carphone Warehouse don't have their own network ... they're just another
virtual supplier / reseller.
Phil Thompson - 14 Nov 2006 08:59 GMT
>Carphone Warehouse don't have their own network ... they're just another
>virtual supplier / reseller.

who do CPW use ? and Tesco, while I'm asking.

Phil
{{{{{Welcome}}}}} - 14 Nov 2006 10:12 GMT
Thus spaketh Phil Thompson:

>> Carphone Warehouse don't have their own network ... they're just
>> another virtual supplier / reseller.
>
> who do CPW use ? and Tesco, while I'm asking.
>
> Phil

CPW - T-Mobile
Tesco - O2

Signature

DVD rental: www.southeastbirmingham.co.uk/dvd
Mobile Offers: www.southeastbirmingham.co.uk/payg
Items for sale: www.dodgy-dealer.co.uk

Phil Thompson - 14 Nov 2006 10:22 GMT
>CPW - T-Mobile
>Tesco - O2

thanks. We go to a place with only Voda and Orange cover so neither of
the above are ideal

Phil
Phil Chung - 14 Nov 2006 10:17 GMT
> who do CPW use ? and Tesco, while I'm asking.

Fresh uses T-Mobile.  Tesco uses O2
hairydog@despammed.com - 13 Nov 2006 22:41 GMT
>Fresh Mobile is part of the Carphone Warehouse's own mobile network,

No, they are resellers of T-Mobile.

> Our costs are
>transparent and easy to understand - that's why 500,000 customers have
>joined us already.

Yes, the services are quite restricted. Which will be one of the
reasons for the very low share of the UK mobile market.

>Call charges to standard UK numbers:
>
>        a.. Landlines & mobiles 15p per minute
>        b.. Text messages 5p each

So far more expensive than Virgin, except for cross-net calls.

No call diversion. No GPRS.

Signature

Iain
the out-of-date hairydog guide to mobile phones
http://www.hairydog.co.uk/cell1.html
Browse now while stocks last!

Steve Terry - 13 Nov 2006 22:49 GMT
<snip>
> Fresh Mobile is part of the Carphone Warehouse's own mobile network, it
> offers customers great value with low cost call charges. Our costs are
[quoted text clipped - 3 lines]
> minute
>        b.. Text messages 5p each

Better of with 3 network Wepay PAYT, rates same as above,
but with credit for receiving calls and text.

Superdrug are doing a ZTX flip phone on it for £20 with £10 call credit

Steve Terry
Tariq - 14 Nov 2006 06:34 GMT
> >>> We have made an alternative arrangement available for you as a
> >>> customer with Fresh Mobile from The Carphone Warehouse. As you
> >>> know, The Carphone Warehouse is a reputable operator

> >> um!

> > LOL quite!

> This is their "fresh" offer for old easy customers...  is this normalpayg
> stuff? Will it pay to shop around?

Like any CPW business, bound to be run by a bunch of crooks (!).

To me, it only looks worthwhile to switch to get the ?10 free call
credit, use it up and then fcuk them off.

Tariq
Charlie Mitchell - 14 Nov 2006 10:29 GMT
>>>>> We have made an alternative arrangement available for you as a
>>>>> customer with Fresh Mobile from The Carphone Warehouse. As you
[quoted text clipped - 13 lines]
>
> Tariq

I was thinking exactly the same thing Tariq, use all my credit up on
easymobile, then get the free sim card with £10 on it, use that up
then that's it, I have no intention of funding anything to do with
CrookedPhone Warehouse
Lobster - 18 Nov 2006 14:06 GMT
>>>> We have made an alternative arrangement available for you as a
>>>> customer with Fresh Mobile from The Carphone Warehouse. As you
>>>> know, The Carphone Warehouse is a reputable operator
>>> um!

> This is their "fresh" offer for old easy customers...  is this normalpayg
> stuff? Will it pay to shop around?
[quoted text clipped - 8 lines]
>         a.. Landlines & mobiles 15p per minute
>         b.. Text messages 5p each

I got a free EasyMobile simcard a few months back as a spare, which came
with about 20 quid's worth of free airtime IIRC - I've hardly used any
of it yet (so EM have now clawed back quite a bit due to lack of use).
Have never paid for any top-ups at all.

Does anyone know whether my current balance will be transferred if I was
to go with this CPW offer?

Thanks
David
Jeremy Porteous - 18 Nov 2006 15:58 GMT
> I got a free EasyMobile simcard a few months back as a spare, which came
> with about 20 quid's worth of free airtime IIRC - I've hardly used any of
[quoted text clipped - 3 lines]
> Does anyone know whether my current balance will be transferred if I was
> to go with this CPW offer?

No, you'll get a Fresh SIM with £10 free credit.  You will be refunded any
outstanding credit on the Easymobile SIM excluding any bonuses/referral fees
etc., so if you didn't pay for any of the airtime you won't get any money
back.

JP

Signature

Posted via a free Usenet account from http://www.teranews.com

Steve Terry - 13 Nov 2006 18:39 GMT
> Just got this in my email:
> 13th November 2006
[quoted text clipped - 9 lines]
> December 2006. Further details on this are contained in the attached
> document.
<snip>

Dam, They lasted 3 months longer than I predicted
It's annoying when i get it that wrong

Steve Terry
ben_m_f@yahoo.co.uk - 18 Nov 2006 21:20 GMT
> "^^artnada^^" <notneedto@knowanything.com> wrote in message

> > December 2006. Further details on this are contained in the attached
> > document.
> <snip>
> >
> Dam, They lasted 3 months longer than I predicted
> It's annoying when i get it that wrong

I'm frustrated that I will have to switch in mid-December. However, for
the whole of today (18/11/2006) I've had zero network coverage in the
middle of London!

Anyone else getting this? Have easymobile had the plug pulled on them?

This is frustrating as I have to be on-call for work and was planning
to organise a phone switch by the official cut-off date.

Ben.
{{{{{Welcome}}}}} - 19 Nov 2006 02:35 GMT
Thus spaketh ben_m_f@yahoo.co.uk:
>> "^^artnada^^" <notneedto@knowanything.com> wrote in message
>
[quoted text clipped - 15 lines]
>
> Ben.

Still have easyMobile service in Brum.

Signature

Mobile Offers: www.southeastbirmingham.co.uk/payg
Items for sale: www.dodgy-dealer.co.uk

Chris Boyd - 13 Nov 2006 21:10 GMT
> Just got this in my email:
>
[quoted text clipped - 10 lines]
> 20th December 2006. Further details on this are contained in the
> attached document.

Looks like Orange don't need to worry about the use of the colour
Orange in the Easymobile logo anymore then.. ;)
Mike - 13 Nov 2006 21:23 GMT
In message <2006111321100116807-chrisbboyd@NOSPAMgmailcom>
at 21:10:38 on Mon, 13 Nov 2006, Chris Boyd <chrisbboyd@NOSPAMgmail.com>
wrote

>> Just got this in my email:
>>   13th November 2006
[quoted text clipped - 12 lines]
>Looks like Orange don't need to worry about the use of the colour
>Orange in the Easymobile logo anymore then.. ;)

On the close your account page, it doesn't mention the £5 admin fee, so
I take it I can close and have the whole balance transferred - I think I
put the £1 on from my card and the rest is from referrals
Signature

Mike

^^artnada^^ - 14 Nov 2006 09:44 GMT
In news:ms4EP6AiJOWFFwZ3@turnpike.home,
Mike <turnpike_user@turnpike_REMOVEuser.THIScomANDTHIS> quipped in an almost
smooth criminal way:
> In message <2006111321100116807-chrisbboyd@NOSPAMgmailcom>
> at 21:10:38 on Mon, 13 Nov 2006, Chris Boyd <chrisbboyd@NOSPAMgmail.com>
[quoted text clipped - 20 lines]
> I take it I can close and have the whole balance transferred - I think I
> put the £1 on from my card and the rest is from referrals

Referalls will die with the card. They are bonuses.
Larry The Labrat - 13 Nov 2006 21:28 GMT
> Just got this in my email:
>
[quoted text clipped - 6 lines]
> investment vehicle).  Due to a change of strategy at TDC, TDC have decided
> to withdraw from the UK market.

No surprises there at all. Absolutely no one I know in the industry thought
that Easymobile would last long with their business model.
Martin² - 14 Nov 2006 02:16 GMT
TDC is successful in Denmark (and elsewhere..?) providing mobile calls at
flat rate of ~6p/min,
but they couldn't get down to that price here and now failed.
WHY ?
Regards,
Martin
Anrian - 24 Nov 2006 13:06 GMT
Martin² Wrote:
> TDC is successful in Denmark (and elsewhere..?) providing mobile call
> at
[quoted text clipped - 3 lines]
> Regards,
> Martin
Why? This is very interesting Q. Looks like it was big very wel
organized anti-easyGroup campaign and I have some thoughts WHO wa
behind it. It seems it's a very well known Web Reputation Managemen
company acting on behalf of a very well-known UK mobile phone sale
network.
Just look at this http://www.easy-mobiles.co.uk/
easyMobile tried to get to the top in search engines and lost - so di
its whole business. Dog eat dog and I'm not surprised that there wer
many who were only happy to help it crash

--
Anrian
 
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