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Cellular Phone Forum / Country Specific / UK Group / November 2006BIG HLR OUTAGE ON ORANGE UK TONIGHT
Affecting my number 07974 6XX XXX since 20h00  SignatureIan Uxbridge, UK. -------------------------------------------------------------------------------- I am using the free version of SPAMfighter for private users. It has removed 7811 spam emails to date. Paying users do not have this message in their emails. Try SPAMfighter for free now! > Affecting my number 07974 6XX XXX since 20h00 I have been getting sim registration failed on my n80 on and off for weeks. Usually a restart gets it back but not last night. I called Orange as soon as it went off and was on hold for 3 hours and 45 mins before I hung up (I gave up after an hour and just left it on to see). It wasn't until calling on another phone that I heard their message saying there were problems. How many HLRs to Orange have? Is it just one that they've been having intermittent problems with in the last few months? Is there any chance of them moving me to a more reliable one if I make a fuss? It's no joke - they've already mistakenly sent me a replacement handset because of this HLR problem and to get up to no signal every few days is no good. -- Ben. >> Affecting my number 07974 6XX XXX since 20h00 > >I have been getting sim registration failed on my n80 on and off for weeks. >Usually a restart gets it back but not last night. The Sim Registration error message is a common indicative of bad firmware. Try upgrading the firmware using the Nokia Firmware updater package or even better use NSS to de-brand & remove all the Orange crap whilst upgrading to generic firmware. FWIW - my N80 (supplied as GSM stock - no branding) has been running happily for the last 3 - 4 weeks since receipt on Nokia's latest firmware. Cheers Jim! >>> Affecting my number 07974 6XX XXX since 20h00 >> [quoted text clipped - 14 lines] > > Jim! The phone has been running the latest Orange branded firmware which I installed from the Nokia site (4.0623.0.41). The previous handset which they chose to replace (and then told me it wasn't the problem) was running the generic V4 unbranded firmware. I'm hesitant to install the generic firmware again as it bought about a new problem for me (and others) - the voicemail icon sticking. The only way to get rid of it was to put the sim in another phone and leave and delete a message. Even customer services couldnt get rid of it. I suppose I was lucky they took it back after I'd changed the firmware. I can live with the Orange crap, all I wanted was tomtom working. ...oh and to be able to receive calls... Thanks for the reply. I called Orange on the night and after 39 minutes on hold they told me it was a known problem caused by a corrupted HLR and engineers were working on it. I have a 3G Sim. Ian H -------------------------------------------------------------------------------- I am using the free version of SPAMfighter for private users. It has removed 7834 spam emails to date. Paying users do not have this message in their emails. Try SPAMfighter for free now! >Affecting my number 07974 6XX XXX since 20h00 The HLR outage has now (Sunday) affected my son's contract 07855 phone in London, E3. :( The OCS bod I spoke to told me that 3 HLRs have gone down (don't they have backups ready???) and that they've drafted in extra staff to cope with the number of people calling in. Signaturedave @ stejonda >> Affecting my number 07974 6XX XXX since 20h00 >> [quoted text clipped - 4 lines] > have backups ready???) and that they've drafted in extra staff to cope > with the number of people calling in. I seem to remember that HLR outages used to be quite common on Orange. Over the course of the years it happened to me on 3 or 4 occasions. It's never happened to me on any other network. SignatureDave C >I seem to remember that HLR outages used to be quite common on Orange. >Over the course of the years it happened to me on 3 or 4 occasions. >It's never happened to me on any other network. What's HLR? Ewan. SignatureEwan McNab ewan@boys-brigade.org.uk >>I seem to remember that HLR outages used to be quite common on Orange. >>Over the course of the years it happened to me on 3 or 4 occasions. >>It's never happened to me on any other network. > >What's HLR? Home Location Register (HLR) - A database residing in a local wireless network that contains service profiles and checks the identity of a local subscriber. <http://www.mobiledia.com/glossary/126.html> & it seems to be working for my son now. Signaturedave @ stejonda > Affecting my number 07974 6XX XXX since 20h00 I've had this poblem for the past few days. 07969 xxx xxx (Orange Contract) I'm in the SL6 postcode area. |
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