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Cellular Phone Forum / Country Specific / UK Group / November 2006

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Strange problem - Nokia handset making calls by itself!

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Steve_L - 24 Nov 2006 10:07 GMT
I don't know if anyone's come across this one before.  My daughter has
a Nokia (3310, I think).  We just discovered it has been making calls
at random times of the day and night to a number in its address book.
She is definitely not initiating thecalls herself, and wasn't aware of
it until the people complained about getting calls in the middle of the
night!

She deleted the number, but it's still happening.  She's an O2
subscriber (PAYG).  O2 couldn't help further than confirming calls had
been made.

Any ideas?

Steve
Robert Jones - 24 Nov 2006 10:54 GMT
> I don't know if anyone's come across this one before.  My daughter has
> a Nokia (3310, I think).  We just discovered it has been making calls
[quoted text clipped - 10 lines]
>
> Steve

Do the calls appear in the phone's "Call Register"? I'm a little
puzzled as to how a phone can call a number that has been deleted.

O2 confirm that calls were made by the number. Can they verify the IMEI
of the handset too?

Bob Jones

Signature

Robert S. Jones, I.T. Security Consultant | Vox +44 20 7882 5326
Computing Services, Mile End Campus       | Fax +44 20 8980 2001
Queen Mary, University of London, U.K.    | GSM +44 79 56 383659

Steve_L - 24 Nov 2006 11:33 GMT
> > I don't know if anyone's come across this one before.  My daughter has
> > a Nokia (3310, I think).  We just discovered it has been making calls
[quoted text clipped - 23 lines]
> Computing Services, Mile End Campus       | Fax +44 20 8980 2001
> Queen Mary, University of London, U.K.    | GSM +44 79 56 383659

I don't think the calls appear in the call register.  I'll have to ask
O2 about the IMEA - though that would suggest that the sim  was cloned
or something?  If that was so, it would be very unlikely another phone
was calling this number that she had.

Steve
R. Mark Clayton - 24 Nov 2006 13:25 GMT
>I don't know if anyone's come across this one before.  My daughter has
> a Nokia (3310, I think).  We just discovered it has been making calls
[quoted text clipped - 10 lines]
>
> Steve

Does it have voice activation?  Is it in a noisy location?  Who has custody
of the phone at the relevant times?
Steve_L - 24 Nov 2006 13:32 GMT
> > Any ideas?
> >
> > Steve
>
> Does it have voice activation?  Is it in a noisy location?  Who has custody
> of the phone at the relevant times?

I need to check on voice activation - it's with my daughter at all
times - it happens while she's asleep or even in the classroom at
school.

Steve
R. Mark Clayton - 24 Nov 2006 14:57 GMT
>> > Any ideas?
>> >
[quoted text clipped - 9 lines]
>
> Steve

My phone has a "retry" function when a number is engaged - could be
something to do with this?
Steve_L - 24 Nov 2006 15:57 GMT
> My phone has a "retry" function when a number is engaged - could be
> something to do with this?

No, pretty sure not - she hasn't been calling the number for some time

Steve
BushWhacker - 24 Nov 2006 17:50 GMT
> I don't know if anyone's come across this one before.  My daughter has
> a Nokia (3310, I think).  We just discovered it has been making calls
[quoted text clipped - 10 lines]
>
> Steve

Switch it off at night, and see if the calls are still being made !!

Take out the battery too.
 
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