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Cellular Phone Forum / Country Specific / UK Group / October 2003

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Conferencing Calling on Orange ANY Talk Plan

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Gary - 09 Oct 2003 21:05 GMT
How does Orange charge for each call I make to set up a conference?
I have known that Orange charged at the standard Service Plan rates
for each call but does Orange deduct the inclusive minutes first then
I get charged?

Thanks

Gary
Dan - 09 Oct 2003 21:56 GMT
> How does Orange charge for each call I make to set up a conference?
> I have known that Orange charged at the standard Service Plan rates
> for each call but does Orange deduct the inclusive minutes first then
> I get charged?

A couple of years ago that was true. I don't know if Your Scam does
something different though.
Webmaster - 09 Oct 2003 22:29 GMT
Dan reckoned that:
> > How does Orange charge for each call I make to set up a conference?
> > I have known that Orange charged at the standard Service Plan rates
> > for each call but does Orange deduct the inclusive minutes first then
> > I get charged?

Inclusive minutes, then standard rate.
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Ivor Jones - 09 Oct 2003 22:36 GMT
> Dan reckoned that:
> > > How does Orange charge for each call I make to set up a conference?
[quoted text clipped - 3 lines]
>
> Inclusive minutes, then standard rate.

So let me get this straight; assuming I originate both calls, the first is
covered by inclusive minutes, the second is charged at standard rate, is
that right..?

What if one of the calls is incoming..? (Or both..? Is there anything to
stop me linking two calls received with either call waiting or line
1/2..?)

Ivor
Webmaster - 09 Oct 2003 22:44 GMT
Ivor Jones reckoned that:
> So let me get this straight; assuming I originate both calls, the first is
> covered by inclusive minutes, the second is charged at standard rate, is
> that right..?

No. All calls initiated by you will come from inclusive minutes, and if you
run out then standard rate.
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Old Codger - 10 Oct 2003 08:28 GMT
But I believe it rates them in sequence rather than in parallel.

The first call may use up all inclusive minutes and the second call the fist
half may be inclusive and the second half standard rated (or any combination
like that).

Just make sure you make the most expensive call first.

Codger

> Ivor Jones reckoned that:
> > So let me get this straight; assuming I originate both calls, the first is
[quoted text clipped - 3 lines]
> No. All calls initiated by you will come from inclusive minutes, and if you
> run out then standard rate.
Webmaster - 10 Oct 2003 18:56 GMT
Old Codger reckoned that:
> But I believe it rates them in sequence rather than in parallel.

Err, no.

> The first call may use up all inclusive minutes and the second call the fist
> half may be inclusive and the second half standard rated (or any combination
> like that).

Not quite. Quite simply if you make more than one call at once your
inclusinve minutes are used up at a rate of number of outgoing calls in
progress x 1 minute.

IE 5 outgoing calls in progress for 1 minute would drain 5 inclusive
minutes.
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Old Codger - 11 Oct 2003 20:28 GMT
Webmaster,

Can you tell me how a billing system which process call records one at a
time has the information (from a mobile switch
which can only flag the call record type as being a conference call) can
telling it (the billing) that the are 4 other records it
needs to find (in amongst some 50+ million call records it is processing) in
order decrement the inclusive minutes as you suggest.

I don't think so......

Codger

> Old Codger reckoned that:
> > But I believe it rates them in sequence rather than in parallel.
[quoted text clipped - 11 lines]
> IE 5 outgoing calls in progress for 1 minute would drain 5 inclusive
> minutes.
Webmaster - 12 Oct 2003 10:46 GMT
Old Codger reckoned that:
> Can you tell me how a billing system which process call records one at a
> time has the information (from a mobile switch
> which can only flag the call record type as being a conference call) can
> telling it (the billing) that the are 4 other records it
> needs to find (in amongst some 50+ million call records it is processing) in
> order decrement the inclusive minutes as you suggest.

Well I guess that it's done simply by looking at the start time and end
time of calls. Wherever there is an overlap between 1 call finishing and
another call starting this identifies a possible conference call or call
waiting situation.

In either instances inclusive minutes would be used up after the event.
Billing does not take place in real-time for post-pay users as it does with
PAYG, hence this is the reason that conference calling is not available for
PAYG users.
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Ivor Jones - 12 Oct 2003 14:35 GMT
> Old Codger reckoned that:
> > Can you tell me how a billing system which process call records one at a
[quoted text clipped - 13 lines]
> PAYG, hence this is the reason that conference calling is not available for
> PAYG users.

Ah, that makes sense, I'd wondered about that. This is presumably the
reason that the inclusive minutes service doesn't update immediately in
the same way that the balance enquiry on PAYG does..? However this begs
the question why not..? I along with many others I suspect would find an
immediate update on my inclusive minutes very useful.

You didn't answer my question about incoming calls on conference though,
can this be done..?

Ivor
Ivor Jones - 12 Oct 2003 14:37 GMT
> > Old Codger reckoned that:
> > > Can you tell me how a billing system which process call records one at
[quoted text clipped - 27 lines]
> You didn't answer my question about incoming calls on conference though,
> can this be done..?

Ignore the last paragraph, I've just seen a reply below ;-)

Ivor
Webmaster - 12 Oct 2003 20:03 GMT
Ivor Jones reckoned that:
> Ah, that makes sense, I'd wondered about that. This is presumably the
> reason that the inclusive minutes service doesn't update immediately in
> the same way that the balance enquiry on PAYG does..?

Almost certainly.

> However this begs
> the question why not..?

Lack of raw computer power maybe? When the network is quiet in the small
hours of the morning is when all the contract users call data is polled
from teh various switching centres, and run through the billing systems,
turning minutes and seconds into punds and pence. There is no need to do it
in real time like there is with PAYG, hence it is performed during quiet
times.

> You didn't answer my question about incoming calls on conference though,
> can this be done..?

An incoming call can be joined to a conference, yes.
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Old Codger - 12 Oct 2003 18:55 GMT
You don't really know the telecom business do you webmaster.

work it out 50,000,000 call records per day divided by the number of seconds
in the day 86400
that is 578 records per second.

In that time for each record you need to identify the customer
pull up his tariff
look at the time, place and who they called
determine the rate or rates that apply depending if it is off-peak or peak
work out if there are any inclusive minutes
work out how much of the call falls into each time band
decrement the balance and write the information to disk

having done all this for each one you then what to analysis the start and
end times of all 50,000,000 records
and determine if any overlap so you can rate them differently.

It works by each call record being priced individually.

Codger (billmaster)

> Old Codger reckoned that:
> > Can you tell me how a billing system which process call records one at a
[quoted text clipped - 13 lines]
> PAYG, hence this is the reason that conference calling is not available for
> PAYG users.
Webmaster - 12 Oct 2003 20:06 GMT
Old Codger reckoned that:
> You don't really know the telecom business do you webmaster.

I have more knowledge than most of the general public

> work it out 50,000,000 call records per day divided by the number of seconds
> in the day 86400
[quoted text clipped - 7 lines]
> work out how much of the call falls into each time band
> decrement the balance and write the information to disk

But it doesn't need to be done instantly, does it. The call data can be run
through teh billing system at anytime, it doesn't get done there and then.

> having done all this for each one you then what to analysis the start and
> end times of all 50,000,000 records
> and determine if any overlap so you can rate them differently.
> It works by each call record being priced individually.

Which all takes place some point after the call(s) have completed, not
during.
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Old Codger - 12 Oct 2003 23:21 GMT
It does not matter how long after the event you rate them you still have to
process 578 records per second.

Even if you do it a week later it will still take the same amount of time.

They normally get processed the same day on the basis if you don't process
then ASAP you will not get them processed before the bill is due.

> Old Codger reckoned that:
> > You don't really know the telecom business do you webmaster.
[quoted text clipped - 23 lines]
> Which all takes place some point after the call(s) have completed, not
> during.
Webmaster - 13 Oct 2003 07:23 GMT
Old Codger reckoned that:
> It does not matter how long after the event you rate them you still have to
> process 578 records per second.
> Even if you do it a week later it will still take the same amount of time.

Quite, but it can be done during queit times when the load on the networks
IT systems are at their lowest.

Could you bottom-post and trim please.
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Gary - 10 Oct 2003 13:37 GMT
> Ivor Jones reckoned that:
> > So let me get this straight; assuming I originate both calls, the first is
[quoted text clipped - 3 lines]
> No. All calls initiated by you will come from inclusive minutes, and if you
> run out then standard rate.

That's what I expected on Orange since I also have made conference
calls on O2 with CPW last month.
Have you received your Orange bill and then therefore confirmed the
conference charge?

Thanks
Gary
Ivor Jones - 10 Oct 2003 20:27 GMT
> > Ivor Jones reckoned that:
> > > So let me get this straight; assuming I originate both calls, the first is
[quoted text clipped - 8 lines]
> Have you received your Orange bill and then therefore confirmed the
> conference charge?

Not personally, I haven't had occasion to use it since I had it enabled a
couple of weeks ago, I just like knowing it's there if I do need it (well,
it's one of the few things that are still rental free..!)

No-one has commented on incoming calls, can I link two incoming calls
received either on the same line with call waiting, or on lines 1 & 2..?
Or one incoming and one outgoing call, on the same or either line..?

Ivor
Mark Kelly - 11 Oct 2003 21:08 GMT
>No-one has commented on incoming calls, can I link two incoming calls
>received either on the same line with call waiting, or on lines 1 & 2..?
>Or one incoming and one outgoing call, on the same or either line..?
>
>Ivor

yes you can to all of the above.

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