e2save/dialaphone

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barmanjon2002@yahoo.co.uk - 03 Dec 2006 16:43 GMT

hey all

I've always been with O2 however after an awful experience with their
customer service department which went on for nearly a month while they
had my phone i would like to change provider. So my contract is now up
for renewal and I'm looking around and have seen e2save/dialphone are
both giving away gifts like tomtoms/ipods etc. Another thing i've
noticed is that the free gifts dont appear to be on very good phones,
would I be able to sign up and just put the simcard in my unlocked n70?
or do they lock the sim cards to the phones they send them out with.Has
anyone had any experience of using these two websites or more so of
actually getting the free gifts. I just don't want to jump from the
frying pan into the fire so to speak.

any help would be good.

thanks

jon

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AMO - 03 Dec 2006 16:51 GMT

> hey all
>
[quoted text clipped - 15 lines]
>
> jon

Personally I don't recommend Dialaphone. I think that they use underhand
tactics to sell such as asking if you want cheap landline calls and a reply
of yes automatically means a contract to change the supplier of your
landline. When you ring to say that you never requested it, they say that
there's a glitch in their system. I also have issues with the way they give
you your cashback - sometimes as airtime after your minimum contract so that
you have to stay on the contract longer - not sure if this has changed.
Dialaphone has become deperate now that CarPhone Warehouse have bought
e2Save and OneStopPhoneShop and aggressively undercutting them.

E2Save are part of CarPhone Warehouse. If you take out a contract with
CarPhone Warehouse on O2, they manage the billing. To be more competitive,
they are doing what Singlepoint used to do, which is to take care of billing
and customer services to get airtime cheaper from the network operator.

AMO

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ACDeag - 03 Dec 2006 17:06 GMT

AMO formulated the question :

>> hey all
>>
[quoted text clipped - 32 lines]
>
> AMO

I would not recommend CPW as an O2 Service Provider. If you ever need
to conatct them it is I believe an 0870 number, if you wish to leave
you have to send them a letter recorded delivery in order to request
your PAC code.

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Musicrab - 03 Dec 2006 18:19 GMT

I 'd recommend dialaphone over e2save. Although I haven't used dialaphone
for a year they did everything they said they would unlike e2save whose
current cashback deals are not being honoured.
--
Grumps

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benedict@despammed.com - 03 Dec 2006 19:06 GMT

>I 'd recommend dialaphone over e2save. Although I haven't used dialaphone
>for a year they did everything they said they would unlike e2save whose
>current cashback deals are not being honoured.

My experience is the reverse of yours.

My two e2ave cashback deals have been (are being) honoured whereas my
first and only dialaphone was only half-honoured and it wasn't that
good a deal in the first place as I was then new to mobiles and
cashbacks. [That said, the rugged Nokia I got from them still works].

Signature

Benedict

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barmanjon2002@yahoo.co.uk - 04 Dec 2006 14:19 GMT

hey all..

So i rang O2 to find out what they could offer me... and got offered..

The n73 : ?240
the new sony erricson (the james bond one) ?200

or..

the O2 Ice for Free..

so i was like er....... thats a bit crap.....

So now need to really decided between either e2save or dialaphone but
just can't figure out which i'm going to have the least amount of
hassle with.

thanks

jon

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Bypass - 04 Dec 2006 14:54 GMT

> So now need to really decided between either e2save or dialaphone but
> just can't figure out which i'm going to have the least amount of
> hassle with.

I did post on a previous thread, not that long ago, that E2Save paid my
latest cheque back claim within 3 weeks of submitting it. The one thing
I've had to resort to though, is to submitting the claim by RMSD because
RMRD doesn't seem to get there.

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