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Cellular Phone Forum / Country Specific / UK Group / December 2006

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Disable Orange Answer Phone

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jpd - 10 Dec 2006 15:55 GMT
Can you disable the Orange Answerphone? Im a contract user.

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Revenge is a dish best served cold
Ancient Klingon Proverb

Steven - 10 Dec 2006 16:28 GMT
> Can you disable the Orange Answerphone? Im a contract user.

Yes, just ring them on your regular contact number for customer services and
ask them to turn it off.  Job done.
I used to be a contract customer and turned it off immediately after signing
up with them. Sorry cnt remember the number to call for customer services on
contracts.  I'm now a PAYG customer.
Jono - 10 Dec 2006 16:31 GMT
jpd expressed precisely :
> Can you disable the Orange Answerphone? Im a contract user.

Yes.

Don't ask them to turn it off, otherwise you'll get them all confused.

As far as their system goes, they have to enable something to achieve
what you want!

You need to ask them to /enable/ no default divert to voicemail.
Jon - 10 Dec 2006 18:19 GMT
nothanks@blueyonder.invalid declared for all the world to hear...
> > Can you disable the Orange Answerphone? Im a contract user.
>
[quoted text clipped - 4 lines]
> As far as their system goes, they have to enable something to achieve
> what you want!

Not actually correct.

> You need to ask them to /enable/ no default divert to voicemail.

Not correct also. Enabling "no autodivert" allows the user total control
over the diverts. It does not turn the voicemail service off.
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Regards
Jon

Jono - 10 Dec 2006 18:26 GMT
Jon explained :
> nothanks@blueyonder.invalid declared for all the world to hear...
>>> Can you disable the Orange Answerphone? Im a contract user.
[quoted text clipped - 7 lines]
>
> Not actually correct.

How so? Have they changed it?

>> You need to ask them to /enable/ no default divert to voicemail.
>
> Not correct also. Enabling "no autodivert" allows the user total control
> over the diverts. It does not turn the voicemail service off.

Perfect solution then!

Why shouldn't the account holder have the ability to make vm turn off &
onable?
hairydog@despammed.com - 10 Dec 2006 23:39 GMT
>Why shouldn't the account holder have the ability to make vm turn off &
>onable?

Because Orange assumes that most of their users are fairly thick.

By having the autodivert, you can divert all calls to another number,
then turn the divert off again. If there was no autodivert, you'd need
to set the divert to answerphone when needed each time.

Something like that would tax the sort of user that Orange considers
their customer base - or more likely, something that would generate
too many support calls.

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Iain
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Steven - 11 Dec 2006 21:17 GMT
> jpd expressed precisely :
> > Can you disable the Orange Answerphone? Im a contract user.
[quoted text clipped - 7 lines]
>
> You need to ask them to /enable/ no default divert to voicemail.

What a lot of bullshit.  I just told them to turn off the orange answering
service and off it went.
Ivor Jones - 12 Dec 2006 02:10 GMT
> > jpd expressed precisely :
> > > Can you disable the Orange Answerphone? Im a contract
[quoted text clipped - 13 lines]
> What a lot of bullshit.  I just told them to turn off the
> orange answering service and off it went.

That will work, but you won't be able to activate it again without calling
OCS again. Enabling no-autodivert allows the user control via the handset
menus or *# codes.

Ivor
Anan 7 - 12 Dec 2006 13:35 GMT
>> What a lot of bullshit.  I just told them to turn off the
>> orange answering service and off it went.
>
> That will work, but you won't be able to activate it again without calling
> OCS again. Enabling no-autodivert allows the user control via the handset
> menus or *# codes.

Don't know what they have done to mine, they have switched off the diverts
OK but when the phone is switched off the caller gets the equipment engaged
tone!
Ivor Jones - 12 Dec 2006 19:30 GMT
[snip]

> Don't know what they have done to mine, they have
> switched off the diverts OK but when the phone is
> switched off the caller gets the equipment engaged tone!

Can you manually switch divert off/on..?

Ivor
Jono - 12 Dec 2006 22:16 GMT
Steven was thinking very hard :
>> jpd expressed precisely :
>>> Can you disable the Orange Answerphone? Im a contract user.
[quoted text clipped - 10 lines]
> What a lot of bullshit.  I just told them to turn off the orange answering
> service and off it went.

Charming. Try Diverting calls to VM now. Chances are you won't be able
to.
Ivor Jones - 12 Dec 2006 23:42 GMT
> Steven was thinking very hard :

[snip]

> > What a lot of bullshit.  I just told them to turn off
> > the orange answering service and off it went.
>
> Charming. Try Diverting calls to VM now. Chances are you
> won't be able to.

I'll wager he doesn't want to.

Ivor
Neil - Usenet - 10 Dec 2006 17:03 GMT
150
its called auto divert to anserfone.

> Can you disable the Orange Answerphone? Im a contract user.
Ivor Jones - 10 Dec 2006 17:17 GMT
> 150
> its called auto divert to anserfone.

Although hopefully spelt a little better on the Orange systems ;-)

Ivor
Neil - Usenet - 10 Dec 2006 17:52 GMT
>> 150
>> its called auto divert to anserfone.
>
> Although hopefully spelt a little better on the Orange systems ;-)
>
> Ivor

wot wos that abut oragneatung?

haha
Jon - 10 Dec 2006 18:18 GMT
jpd1977uk@spammegmail.com declared for all the world to hear...
> Can you disable the Orange Answerphone?

No, but customer services can do it for you.
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Regards
Jon

 
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