I've just received something particularly annoying - an MMS spam from
T-Mobile to my T-Mobile handset. Normally if I get something like this
I reply with "stop" - and it works, most of the time.
But this particular MMS was sent from an e-mail address -
mobilejukebox@t-mobile.co.uk - which is unlikely to obey a "stop"
e-mail and very likely to be completely unmonitored.
So what do I do? Calling T-Mobile and complaining would almost
certainly be a complete waste of time, every time I've called them so
far to make changes to my account the person at the other end has been
completely inept.
Any suggestions?
john - 13 Dec 2006 22:19 GMT
> I've just received something particularly annoying - an MMS spam from
> T-Mobile to my T-Mobile handset. Normally if I get something like this
[quoted text clipped - 10 lines]
>
> Any suggestions?
You might find it difficult to stop as they are allowed to do this under
your current terms and conditions of your contract. I used to get nuisance
calls from NTL sales staff and reported them to the police before it
stopped.
I reported it as malicious calls and they were "advised" accordingly. If
they have charged you then sue them.
Allan Gould - 14 Dec 2006 09:56 GMT
> I've just received something particularly annoying - an MMS spam from
> T-Mobile to my T-Mobile handset. Normally if I get something like this
> I reply with "stop" - and it works, most of the time.
T-Mobile appear to be one of the only telcos where you can opt to refuse
receiving texts that you have to pay for.
Also, if you write to T-Mobile and ask them not to cease processing your
personal data under the terms of the Data Protection Act, if they try it
again, you might be able to refer the matter to http://www.ico.gov.uk/