3 Have Changed Their Tariff Migration Policy

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Gregster - 14 Dec 2006 12:05 GMT

You now have to either extend your contract by 6 months or pay a £25
surcharge to lower your tariff.

Would this be classed as a change to T&Cs and would I be able to
exercise my right of cancellation due to the T&Cs changing.

Thanks

Reply to this Message

Matt Wheeler - 14 Dec 2006 14:36 GMT

> You now have to either extend your contract by 6 months or pay a £25
> surcharge to lower your tariff.
>
> Would this be classed as a change to T&Cs and would I be able to
> exercise my right of cancellation due to the T&Cs changing.

That'll depend on whether it is being applied to all contracts or just
to new sign-ups as of a specific date.

A story on mobile today suggests the new policy on "3" is only for new
sign-ups and anyone who upgrades.

They also report Orange are introducing a similar restriction, in that
new customers can only downgrade once within the minimum term of their
contract, and even then can only downgrade to the next lowest tariff
level.

story here: http://www.mobiletoday.co.uk/content/15359.asp?men=2&sub=2

I guess they are doing it to cut the number of people taking high
value contracts to take advantage of cashback deals who then drop to
the minimum tariff after 6 or 9 months.

Reply to this Message