Virgin website down?

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Gareth - 29 Dec 2007 20:26 GMT

Has anyone else been unable to access their account on the Virgin website
for the past week or so?

The website produces an "Oops" message saying that there's a technical
problem which is being fixed. Problem is Virgin technical support know
nothing about the problem and it's been like this for a week.

Doesn't inspire confidence in Virgin if they're unable to provide a basic
web service (or fix a problem when it occurs).

Gareth.

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Enzo - 29 Dec 2007 20:28 GMT

> Has anyone else been unable to access their account on the Virgin website
> for the past week or so?
[quoted text clipped - 7 lines]
>
> Gareth.

Do you mean Virgin Mobiles site? It works fine for me with my ISP.

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Ivor Jones - 29 Dec 2007 23:24 GMT

: : "Gareth" <hotmail.com@dgareth_nospam.com> wrote in
: : message news:4776ad5f$0$13928$fa0fcedb@news.zen.co.uk...
[quoted text clipped - 14 lines]
: : Do you mean Virgin Mobiles site? It works fine for me
: : with my ISP.

Ok here (Solihull, West Midlands)

Ivor

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Gareth - 30 Dec 2007 12:17 GMT

> <hotmail.com@dgareth_nospam.com> wrote in
> : : message news:4776ad5f$0$13928$fa0fcedb@news.zen.co.uk...
[quoted text clipped - 10 lines]
> : : with my ISP.
> Ok here (Solihull, West Midlands)

Thanks. But are you able to log in to your account on the website. The
website works okay for me until I try to do this then I get that crappy
"Oops" message with a picture of a teenage girl with bleached hair and
strippy top which seems to appear more often than not with a whole range of
Virgin Media websites. They can't even produce a professional looking error
message.

Gareth.

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Enzo - 30 Dec 2007 14:43 GMT

>> <hotmail.com@dgareth_nospam.com> wrote in
>> : : message news:4776ad5f$0$13928$fa0fcedb@news.zen.co.uk...
[quoted text clipped - 19 lines]
>
> Gareth.

Yes, with no problems at all.. Have you cleared you temp files and cookies?

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Ivor Jones - 30 Dec 2007 16:57 GMT

[snip]

: : Thanks. But are you able to log in to your account on
: : the website. The website works okay for me until I try
[quoted text clipped - 3 lines]
: : with a whole range of Virgin Media websites. They can't
: : even produce a professional looking error message.

Yes logged in to check a call I'd made was recorded.

Ivor

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