I'll start by saying I've been championing the 3 X-Series since its launch
in Dec 2006 and have recommend the service to loads of people, BUT...
WARNING: Rant mode <ON>
Since the start of Dec 2007 I have been unable to get a 3G signal at my
work, postcode PR4 1AX. I've call on numerous occassions to the 3 Customer
Services and have been told the Basestation has been downgraded and its been
logged for repair. I even called the team who deal with Basestation
information and repair Tel: 08456043000 and they all agree the basestation
is faulty and has been downgraded, but not one of them can tell me when it
will be friggin repaired. The so called Basestation Information Team just
didn't have a clue when it would be repaired, so I've come to the conclusion
its not going to be.
I use my mobile and X-Series mostly at work as I have Wifi at home. The work
I'm at at the moment has only got +10000 people working there, so 3UK must
think this is insignificant to justify a speedy repair or even to inform
their customers of an estimated repair date.
It got to the point I couldn't even use the phone at work as it switched
between 2G and 3G that much I end up with no signal most of the time. I have
fixed this by setting my network connection to GSM only (really slow 2G
connection) rather than Dual Mode, but I pity the people who's 3 branded
phones won't allow them to do this.
I have enjoyed 3G X-Series for a year now, but I've just called and
cancelled it and I'm holding back on upgrading to the new n95 8GB until 3UK
get their finger out and fix the f'in basestation.
Rant Mode <PAUSED>
Anyone else experiencing problems like this?

Signature
Gerry (The MOTH)
gerrymoth.vox.com
Jack Torrence - 16 Jan 2008 15:49 GMT
> I'll start by saying I've been championing the 3 X-Series since its launch
> in Dec 2006 and have recommend the service to loads of people, BUT...
[quoted text clipped - 25 lines]
> cancelled it and I'm holding back on upgrading to the new n95 8GB until
> 3UK get their finger out and fix the f'in basestation.
I doubt 3 would expedite a repair based on the number of people working at a
specific location, after all they'd probably expect them to be too busy
working to make much use of 3g services.
After their agreement to merge 3g network with t-mobile they may not bother
fixing it and use a servicable t-mobile base station.
Gerry (The MOTH) - 16 Jan 2008 18:16 GMT
>> I'll start by saying I've been championing the 3 X-Series since its
>> launch in Dec 2006 and have recommend the service to loads of people,
[quoted text clipped - 33 lines]
> After their agreement to merge 3g network with t-mobile they may not
> bother fixing it and use a servicable t-mobile base station.
Don't think that will help cos the T-Mobile signal is absolutely crap here
as well, so doubt it will make much difference. Mainly used the 3G services
for Internet Radio, so will just need to listen to FM Radio and my music
collection. A well its was good while it lasted.

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Gerry (The MOTH)
gerrymoth.vox.com