3 plus simple maths = crap

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Pete - 22 Jan 2008 20:41 GMT

Okay, 3 pay as you go.
My3
Balance £9.35
Buy an Add On
Chooses Internet montly £5.00
Confirmed
New balance £2.35

Duurhh!

Rings 333, option 2, 3
Mumba fella cannot deal with the matter
Spends ten mins typing, sounds like a party in the background.
Confirms message sent to Billing as he had to escalate the query.
Please wait 48 hrs for a response

Q: Was it worth ever acquiring a 3 sim?

Answers on a postcard.

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Colin Wilson - 22 Jan 2008 21:47 GMT

> Q: Was it worth ever acquiring a 3 sim?
> Answers on a postcard.

The postcard will arrive before 3 respond, i'll bet !

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Steve Terry - 23 Jan 2008 00:02 GMT

> Okay, 3 pay as you go.
> My3
[quoted text clipped - 12 lines]
> Please wait 48 hrs for a response
> Q: Was it worth ever acquiring a 3 sim? Answers on a postcard.

I guess i've been lucky, never had a billing problem with 3 PAYT

I'm using 3 internet 5quid monthly now, with aioe.cjb.net free newsserver,
and for email i use smtp.gmail.com on SSL port 465

Steve Terry

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R. Mark Clayton - 23 Jan 2008 15:21 GMT

> Okay, 3 pay as you go.
> My3
[quoted text clipped - 15 lines]
>
> Answers on a postcard.

Sounds like '3' customer service has improved then...

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Pete - 23 Jan 2008 22:40 GMT

I have another 3 sim tucked inside a wireless broadband modem running on
Vista and can't fault a thing there - great service and speed via mobile
broadband.

Ah well, seems it's the outsourcing that kind of lets things down.

Pete

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