turn orange answer machine off query

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Tony A - 13 Feb 2008 14:14 GMT

Is it possible to do this via dialling your answer machine and following
prompts?

Am I missing something?

I thought that it would be possible to use one of the extended abscence
messages options ?

but is there an option just to turn it off totally?

sorry am I being thick?
--

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Phil - 13 Feb 2008 16:01 GMT

> Is it possible to do this via dialling your answer machine and following
> prompts?
[quoted text clipped - 7 lines]
>
> sorry am I being thick?

No

I tried to do this when I was on orange so that I could turn on and off
divert to voicemail when I was out of the country.

I had to phone CS and get the feature enabled on my account. It is only
available if you are on contract, if you are PAYG then they don't allow
it.

Phil

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Old protocols never die. They just get migrated over TCP/IP.

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Ivor Jones - 13 Feb 2008 19:11 GMT

[snip]

: : I tried to do this when I was on orange so that I could
: : turn on and off divert to voicemail when I was out of
[quoted text clipped - 3 lines]
: : account. It is only available if you are on contract,
: : if you are PAYG then they don't allow it.

Wrong. You can get the voicemail turned off completely on PAYG, I did it
on my SIM that has the original Out Here pack on it with the 5 free SMS a
day. I only use it for SMS so I don't want people phoning it up. You need
to ring CS and tell them to switch it off completely. If they don't
understand, you'll have to try the best of 3 approach until you find
someone that does. Although as they're now in India it may make it
somewhat hard ;-)

Ivor

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Ivor Jones - 13 Feb 2008 19:12 GMT

: : "Phil" <pj@thecork.trig222.f9.co.uk> wrote in message
: : news:ubq6kj159.fsf@GLKD2485705
[quoted text clipped - 20 lines]
: :
: : Ivor

I should add to that the fact that once they've turned it off, you'll have
to ring them again if you ever want it back on again, it's *not*
controllable from handset menus.

Ivor

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Phil - 14 Feb 2008 09:10 GMT

> I should add to that the fact that once they've turned it off, you'll
> have to ring them again if you ever want it back on again, it's *not*
> controllable from handset menus.

On my contract phone they made it that the handset options (or GSM codes) would
work, so I could turn it on and off when I wanted.

Why they have to mess and don't leave this option on in the first place is
beyond me.

Phil

Signature

Old protocols never die. They just get migrated over TCP/IP.

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Neil - Usenet - 13 Feb 2008 17:49 GMT

> Is it possible to do this via dialling your answer machine and following
> prompts?
[quoted text clipped - 7 lines]
>
> sorry am I being thick?

they do actually
Automatic divert option on their screeens.

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Jon - 15 Feb 2008 20:59 GMT

> Is it possible to do this via dialling your answer machine and following
> prompts?

No.

> Am I missing something?

Yes.

> but is there an option just to turn it off totally?

Ring customer services, they have to do it for you.

Signature

Regards
Jon

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Nick Castle - 15 Feb 2008 21:24 GMT

>> Is it possible to do this via dialling your answer machine and following
>> prompts?
[quoted text clipped - 8 lines]
>
> Ring customer services, they have to do it for you.

Yes, indeed they did it for me but I can still use it by diverting to
+447973100123 (Diverting to just 123 fails evey time).

When I was with Virgin and asked they deleted my entire mailbox :(

Nick.

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