Fed up with VM (Part2)

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ChrisM - 15 Feb 2008 13:29 GMT

Having problems since last night sending picture messages and accessing the
internet on my SE W610i (well I say having problems, what I mean is it
totally doesn't work)
Phoned Virgin TS, and was told that they were 'having problems with the
WAP'...(eh? have we just gone back 5 years??) and they didn't know when it
would be sorted out.

Anyway, just wondered if anyone else on the Virgin network (not sure if it
includes T-Mobile, but doubt it) is having problems with picture messages or
internet access, or if they have more of a clue just what the problems are?
Also, anyone know if VM has a 'network status' type page on their website
anywhere that might let me know when things are working again... (I've been
searching in vain).

(I live in the Bedfordshire area)

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Regards,
Chris.
(Remove Elvis's shoes to email me)

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HVS - 15 Feb 2008 16:37 GMT

On 15 Feb 2008, ChrisM wrote

> Having problems since last night sending picture messages and
> accessing the
[quoted text clipped - 7 lines]
> sure if it includes T-Mobile, but doubt it) is having problems
> with picture messages or internet access,

Yes, same here: I kept getting "ervice not available" when trying to
access the internet via Virgin GPRS yesterday.

Seems to be working at the moment, though (16:30, Friday).

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Cheers,
Harvey

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ChrisM - 15 Feb 2008 16:40 GMT

> On 15 Feb 2008, ChrisM wrote
>
[quoted text clipped - 14 lines]
>
> Seems to be working at the moment, though (16:30, Friday).

Yes, the picture message I tried to send yesterday, that has been 'queued'
on my phone ever since seems to have just vanished from the Outbox, so I
assume things are working again...
Wonder if this has got anything to do with their plans to introduce some
decent data-plans in the 'very near future'...?

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Regards,
Chris.
(Remove Elvis's shoes to email me)

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HVS - 15 Feb 2008 16:47 GMT

On 15 Feb 2008, ChrisM wrote

> In message Xns9A45A9144DA1whhvans@news.albasani.net,
> HVS <usenet@REMOVETHISwhhvs.co.uk> Proclaimed from the tallest
[quoted text clipped - 24 lines]
> Wonder if this has got anything to do with their plans to
> introduce some decent data-plans in the 'very near future'...?

Could be, but it's too late for me as I'm already in the process of
migrating to 3 (arranged today to port my Virgin number to them).

FWIW, I was happy with Virgin's PAYG but the new "15p minimum call
charge" is unworkable for me -- I make a number of 12 sec calls
during the day to check an answering machine -- and their monthly
contract offers weren't competitive enough in the low-use range
that I wanted.

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Cheers,
Harvey

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ChrisM - 15 Feb 2008 17:01 GMT

> On 15 Feb 2008, ChrisM wrote
>
[quoted text clipped - 35 lines]
> contract offers weren't competitive enough in the low-use range
> that I wanted.

Have you looked at their PAYG bundles?
I'm considering moving, but the £10/month for 300 minutes and 300 texts that
I get is hard to beat (it is for customers with Virgin Cable/broadband and
landline).
However, I as would like to make more use of phone based internet and email,
and their data charges are so stupidly expensive (>£5/Mb) that I think I
will be forced to change providers before too long, unless they introduce
some sensible data bundles soon...

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Regards,
Chris.
(Remove Elvis's shoes to email me)

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HVS - 15 Feb 2008 17:22 GMT

On 15 Feb 2008, ChrisM wrote

> In message Xns9A45AAE456E59whhvans@news.albasani.net,
> HVS <usenet@REMOVETHISwhhvs.co.uk> Proclaimed from the tallest
> tower:

>> FWIW, I was happy with Virgin's PAYG but the new "15p minimum
>> call charge" is unworkable for me -- I make a number of 12 sec
[quoted text clipped - 3 lines]
>
> Have you looked at their PAYG bundles?

I looked at them, and whilst I can't recall the details I know that
on balance -- given what I was spending (about £20/month) -- the
figures didn't work for me; the 3 deal (300 mix-and-match for £15)
will cover all my phone and text, and data is either by a bundle or
£2 (I think) per Mb.

> I'm considering moving, but the £10/month for 300 minutes and
> 300 texts that I get is hard to beat (it is for customers with
> Virgin Cable/broadband and landline).

That would indeed have been a good deal -- but I don't have (nor do
I want) VM's landline or TV service. (Horses and courses thing,
but for various reasons, I'm really not fond of bundled services.
I haven't done it as a conscious thing, but I've wound up with
separate providers for my landline, mobile, TV, and broadband
services, and I feel very comfortable with that set-up.)

> However, I as would like to make more use of phone based
> internet and email, and their data charges are so stupidly
> expensive (>£5/Mb) that I think I will be forced to change
> providers before too long, unless they introduce some sensible
> data bundles soon...

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Cheers,
Harvey

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