3G on O2

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IanE - 19 Feb 2008 11:38 GMT

I had a Nokia 6111 when I first started on O2 (number was ported from
my old orange PAYG). A few weeks ago I upgraded to a 6550 slide. I
understand that if I want to use any video calling features or 3G data
I need a new SIM card. Will I be able to get a new SIM and keep this
number? Will it involve some sort of 'internal' number port to a new
SIM?

Cheers

Ian

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Ian - 19 Feb 2008 12:21 GMT

> I had a Nokia 6111 when I first started on O2 (number was ported from
> my old orange PAYG). A few weeks ago I upgraded to a 6550 slide. I
> understand that if I want to use any video calling features or 3G data
> I need a new SIM card. Will I be able to get a new SIM and keep this
> number? Will it involve some sort of 'internal' number port to a new
> SIM?

Yup, that's what they did when I went from 2G (6110i) to 3G (6680).
Took abiut 24 hours for the number to come across, as I recall.

Ian

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R. Mark Clayton - 19 Feb 2008 16:25 GMT

>I had a Nokia 6111 when I first started on O2 (number was ported from
> my old orange PAYG). A few weeks ago I upgraded to a 6550 slide. I
[quoted text clipped - 6 lines]
>
> Ian

This is migration.

Such are the standards of customer service on O2 that it is often easier and
quicker to port out to another provider and port back in again...

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Rob - 19 Feb 2008 22:06 GMT

On 19 Feb, 16:25, "R. Mark Clayton" <nospamclay...@btinternet.com>
wrote:

> >I had a Nokia 6111 when I first started on O2 (number was ported from
> > my old orange PAYG). A few weeks ago I upgraded to a 6550 slide. I
[quoted text clipped - 11 lines]
> Such are the standards of customer service on O2 that it is often easier and
> quicker to port out to another provider and port back in again..

they sent me around 7 when i upgraded to 3G last year!!!

i agree with the previous poster - O2 has gone downhill - they have
totally screwed up my brilliant upgrade for this year - bur they have
given me shed loads of compo!!!!! - pity it took almost 6 months to
corect thier mistake

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Mark Hewitt - 20 Feb 2008 11:49 GMT

>I had a Nokia 6111 when I first started on O2 (number was ported from
> my old orange PAYG). A few weeks ago I upgraded to a 6550 slide. I
> understand that if I want to use any video calling features or 3G data
> I need a new SIM card. Will I be able to get a new SIM and keep this
> number? Will it involve some sort of 'internal' number port to a new
> SIM?

They send you a new SIM card then you need to ring them back again with the
details of the new SIM you've just got and they'll port the number for you.
Can involve your phone being off for a day.

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