Query: how to transfer Orange Contract to third party.

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jonphred - 24 Feb 2008 18:40 GMT

I know I could contact Orange CS a few times to see if I ever got the same
answer more than once but would someone be good enough to set out the
detail of the current procedure for transferring a contract from one
person to another?

I have two OVP-VM numbers on the same account and wish to transfer each of
them separately to third parties. Assume that transferees will pass credit
checks.

Thanks for any pointers.

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J B - 24 Feb 2008 21:09 GMT

> I have two OVP-VM numbers on the same account and wish to transfer each of
> them separately to third parties. Assume that transferees will pass credit
> checks.

Just done pretty well exactly that here, BUT mine is a business a/c, so
assume (ass-u-me) it would be the same for a private a/c (?)
We had four OVP-VM and one OVP-Select500

Transferred 2 x VM and 1 x S500 to my new business and 2 x VM to my
brother's new business

All went 'seamlessly'.

One piece of advice given by a very helpful guy in OCS was to NOT set up the
DD on the new a/c till the transfer had happened, otherwise there was a
chance that the old a/c would be charged to he new a/c

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J B

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jonphred - 24 Feb 2008 21:31 GMT

<snip>

> Transferred 2 x VM and 1 x S500 to my new business and 2 x VM to my
> brother's new business
[quoted text clipped - 4 lines]
> the DD on the new a/c till the transfer had happened, otherwise there
> was a chance that the old a/c would be charged to he new a/c

Thanks for that - but what was the process? Ring OCS with full details of
third party or call to initiate the transfer and get some sort of
reference number so that third party could provide personal details or
what?

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jonphred

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J B - 24 Feb 2008 22:15 GMT

> Thanks for that - but what was the process? Ring OCS with full details of
> third party or call to initiate the transfer and get some sort of
> reference number so that third party could provide personal details or
> what?

Hmm ............ don't remember really, because I was transferring to myself
(so to speak)!

What I think happened ....
Rang to say I was transferring OUT and gave *names* of new recipients.
Then the new recipients ring up to 'register' and give their own details.

IIRC and all that ;-)

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J B

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Ivor Jones - 25 Feb 2008 00:02 GMT

[snip]

: : Thanks for that - but what was the process? Ring OCS
: : with full details of third party or call to initiate
: : the transfer and get some sort of reference number so
: : that third party could provide personal details or what?

I've only ever done it with PAYG but it was easy - rang OCS with the other
party present, I told them I wanted to transfer the account and then
passed the phone to the other person to confirm their details. Done and
dusted in 5 minutes tops.

Ivor

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Simon Ough - 24 Feb 2008 22:49 GMT

> I know I could contact Orange CS a few times to see if I ever got the same
> answer more than once but would someone be good enough to set out the
[quoted text clipped - 6 lines]
>
> Thanks for any pointers.

The number you need is 0800 079 0005 (Open 9am to 5pm Monday to Friday)

Regards,

Simon

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Steve Terry - 24 Feb 2008 23:29 GMT

>> I know I could contact Orange CS a few times to see if I ever got the
>> same answer more than once but would someone be good enough to set out
[quoted text clipped - 9 lines]
> Regards,
> Simon

Forth line down on my list
http://www.uselessinfo.pwp.blueyonder.co.uk/stlist.htm

Now very out of date

Steve Terry

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Jon - 25 Feb 2008 19:25 GMT

> I know I could contact Orange CS a few times to see if I ever got the same
> answer more than once but would someone be good enough to set out the
[quoted text clipped - 4 lines]
> them separately to third parties. Assume that transferees will pass credit
> checks.

Phone the customer account transfer (CAT) team on 08000790005 durng
office hours.

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Regards
Jon

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