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Cellular Phone Forum / Country Specific / UK Group / March 2008Void seal broken on new phone
I purchased a Samsung D900i Tmobile from prepaymania.co.uk. The phone was much cheaper than anywhere else. I received the phone today, but the void seal had been broken on the box. So should I accept the phone in this condition? : : I purchased a Samsung D900i Tmobile from : : prepaymania.co.uk. The phone was much cheaper than : : anywhere else. I received the phone today, but the void : : seal had been broken on the box. So should I accept the : : phone in this condition? Up to you. Personally I wouldn't. Ivor Depends on how much you paid and are you willing to risk it. > D900i Tmobile from > : : prepaymania.co.uk. The phone was much cheaper than [quoted text clipped - 4 lines] > > Ivor I received an email from prepaymania.co.uk because I queried on why the seal was broken. Their explanation was because the phone was purchased with a £5 Tmobile topup (compulsory) the box had to be opened to add the credit. So is this plausible or just normal practice? > Depends on how much you paid and are you willing to risk it. > [quoted text clipped - 6 lines] >> >> Ivor : : I received an email from prepaymania.co.uk because I : : queried on why the seal was broken. Their explanation : : was because the phone was purchased with a £5 Tmobile : : topup (compulsory) the box had to be opened to add the : : credit. So is this plausible or just normal practice? Where in the phone did they stuff the fiver..? No need at all to open the box, they could have sent you a voucher or whatever to add it yourself. Ivor I think that they took the payg sim pack out and added £5 on the top up card? here is the phone's ad http://www.prepaymania.co.uk:80/mobilephone/Samsung-d900i-t-mobile-payg.html?base Chris > : : I received an email from prepaymania.co.uk because I > : : queried on why the seal was broken. Their explanation [quoted text clipped - 6 lines] > > Ivor > : : I received an email from prepaymania.co.uk because I > : : queried on why the seal was broken. Their explanation [quoted text clipped - 4 lines] > Where in the phone did they stuff the fiver..? No need at all to open the > box, they could have sent you a voucher or whatever to add it yourself. Which doesn't put the credit on the supplied SIM. This is something that real shops seem to insist on , probably as a result of pressure from the networks , so it's entirely plausible that an online retailer would do the same  SignatureAlex "I laugh in the face of danger , then I hide until it goes away" > Which doesn't put the credit on the supplied SIM. > This is something that real shops seem to insist on , probably as a result > of pressure from the networks , so it's entirely plausible that an online > retailer would do the same It's done to combat box breaking. Geniune purchasers should not have any issue with buying crdit at the same time. SignatureRegards Jon : : It's done to combat box breaking. And just how does it do that..? : : Geniune purchasers : : should not have any issue with buying crdit at the same : : time. I don't. Why can't I buy credit without opening the box..? If I buy a product that comes in a box, I expect a sealed box. That way I know nobody has tampered with it. If someone insists on opening a box before I buy it, they don't get my custom. Ivor : : "Ivor Jones" <ivor@thisaddressis.invalid> wrote in : : message news:62otbhF245vrrU1@mid.individual.net... [snip] : : : Where in the phone did they stuff the fiver..? No : : : need at all to open the box, they could have sent you : : : a voucher or whatever to add it yourself. : : : : Which doesn't put the credit on the supplied SIM. But it would put it on the user's *account* - what's the difference..? : : This is something that real shops seem to insist on , : : probably as a result of pressure from the networks , so : : it's entirely plausible that an online retailer would : : do the same Why..? Ivor > Where in the phone did they stuff the fiver..? No need at all to open the > box, they could have sent you a voucher or whatever to add it yourself. Then there's a risk of the fiver not getting credited to the phone it was meant to get credited to, which can result in clawback for the retailer. SignatureRegards Jon >> Where in the phone did they stuff the fiver..? No need at all to open the >> box, they could have sent you a voucher or whatever to add it yourself. > >Then there's a risk of the fiver not getting credited to the phone it >was meant to get credited to, which can result in clawback for the >retailer. But surely the most profitable scenario, as far as the network operator is concerned, is where the credit is paid for but never used. -- > >> Where in the phone did they stuff the fiver..? No need at all to open the > >> box, they could have sent you a voucher or whatever to add it yourself. [quoted text clipped - 5 lines] > But surely the most profitable scenario, as far as the network > operator is concerned, is where the credit is paid for but never used. True as long as the handset doesn't end up getting split from it's SIM and both then get sold on for a profit. That's called box breaking and networks don't like it. SignatureRegards Jon > I received an email from prepaymania.co.uk because I queried on why the seal > was broken. Their explanation was because the phone was purchased with a £5 > Tmobile topup (compulsory) the box had to be opened to add the credit. So is > this plausible or just normal practice? Sounds reasonable to me. SignatureRegards Jon > I purchased a Samsung D900i Tmobile from prepaymania.co.uk. The phone was > much cheaper than anywhere else. I received the phone today, but the void > seal had been broken on the box. So should I accept the phone in this > condition? Almost certainly opened by T-Mobile to insert the SIM card. If it looks ok I wouldnt worry about it. SignatureRegards Jon : : In article <4evxj.6646$oW4.5992@newsfe4-gui.ntli.net>, : : nospam@.com says... [quoted text clipped - 6 lines] : : Almost certainly opened by T-Mobile to insert the SIM : : card. If it looks ok I wouldnt worry about it. I would. Why can't the user insert the SIM card themselves..? Ivor >: : Almost certainly opened by T-Mobile to insert the SIM >: : card. If it looks ok I wouldnt worry about it. >I would. Why can't the user insert the SIM card themselves..? I think John meant to put the SIM card into the box (not into the phone) so that it was all packaged as one item rather than have to send a box (phone) and a SIM pack. That's happened to me and others in my family when we order phones on the Internet or by phoning the supplier. SignaturePeter "Chris Lewis" wrote in message >I purchased a Samsung D900i Tmobile from prepaymania.co.uk. The phone was >much cheaper than anywhere else. I received the phone today, but the void >seal had been broken on the box. So should I accept the phone in this >condition? Not answering your question here but I bought a D900i PAYG from o2. The battery with hardly any use lasted *just* over a day. Flogged on ebay after 3 days. Did I buy a lemon or are you getting better battery life than me? SignatureJC |
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