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Cellular Phone Forum / Country Specific / UK Group / March 2008

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3 Mobile Mail with a uk2.net POP account?

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Ian - 05 Mar 2008 18:20 GMT
Folks,

I paid my £5 for X-series Silver last week, mainly for web browsing.
Since it includes mobile mail, I thought I'd give it a go, but I
haven;t had any luck. I wondered if anyone else had managed to connect
to a uk2.net pop mailbox.

I've told mobile mail to use mail.uk2.net as the server and
ian@mydomain.org.uk (not mydomain, obviously, the real domain) as the
username. I've done it several times, entering the password carefully,
but always get an authentication failure message.

The settings are the same as I use in Thunderbird with no problems. I
have also tried a domain with an unnamed pop mailbox, so that the
login is just "otherdomain", just in case Mobile Mail didnl't like the
"@" in the username, but it has the same effect. That other mailbox
also works fine with Thunderbird.

Any bright ideas?

Ian
Neil - 06 Mar 2008 12:57 GMT
Have you checked the APN your using? I'm with Vodafone and use UK2, had no
problems with incoming pop3 mail. I'm still using UK2 for mail diverts but
retrieving my mail via Tiscali's pop3 server now as it's got better spam
filtering.

Folks,

I paid my £5 for X-series Silver last week, mainly for web browsing.
Since it includes mobile mail, I thought I'd give it a go, but I
haven;t had any luck. I wondered if anyone else had managed to connect
to a uk2.net pop mailbox.

I've told mobile mail to use mail.uk2.net as the server and
ian@mydomain.org.uk (not mydomain, obviously, the real domain) as the
username. I've done it several times, entering the password carefully,
but always get an authentication failure message.

The settings are the same as I use in Thunderbird with no problems. I
have also tried a domain with an unnamed pop mailbox, so that the
login is just "otherdomain", just in case Mobile Mail didnl't like the
"@" in the username, but it has the same effect. That other mailbox
also works fine with Thunderbird.

Any bright ideas?

Ian
Ian - 06 Mar 2008 16:42 GMT
> Have you checked the APN your using? I'm with Vodafone and use UK2, had no
> problems with incoming pop3 mail. I'm still using UK2 for mail diverts but
> retrieving my mail via Tiscali's pop3 server now as it's got better spam
> filtering.

I'm offered access via "Three" or "Three MMS". Which should work
better?

Ian
Neil - 07 Mar 2008 00:31 GMT
>> Have you checked the APN your using? I'm with Vodafone and use UK2, had
>> no
[quoted text clipped - 7 lines]
>
> Ian

You should connect through 'Three' rather than 'Three MMS'. Have you checked
the settings for the 'Three' connection are all entered in the phone ok?
Three might offer a facility for sending the settings as a configuration SMS
direct to your phone. I can't see what other reason you wouldn't be able to
connect unless you've got the Three APN settings incorrect on your phone.
Ian - 07 Mar 2008 08:05 GMT
> You should connect through 'Three' rather than 'Three MMS'. Have you checked
> the settings for the 'Three' connection are all entered in the phone ok?
> Three might offer a facility for sending the settings as a configuration SMS
> direct to your phone. I can't see what other reason you wouldn't be able to
> connect unless you've got the Three APN settings incorrect on your phone.

Thanks. Everything else seems to work fine - well, web browsing does,
including the uk2.net webmail interface - using the "3" connection, so
it looks to me like some Mobile Mail <-> mail.uk2.net problem.

Ian
acdeag - 06 Mar 2008 21:11 GMT
In article
<d48267c3-274b-4afb-90dc-8fc3a45d1ca1@8g2000hse.googlegroups.com>
>  Folks,

>  I paid my £5 for X-series Silver last week, mainly for web browsing.
> Since it includes mobile mail, I thought I'd give it a go, but I
> haven;t had any luck. I wondered if anyone else had managed to
> connectto a uk2.net pop mailbox.

>  I've told mobile mail to use mail.uk2.net as the server and
> ian@mydomain.org.uk (not mydomain, obviously, the real domain) as the
> username. I've done it several times, entering the password
> carefully,but always get an authentication failure message.

>  The settings are the same as I use in Thunderbird with no problems.
> I have also tried a domain with an unnamed pop mailbox, so that the
> login is just "otherdomain", just in case Mobile Mail didnl't like
> the "@" in the username, but it has the same effect. That other
> mailboxalso works fine with Thunderbird.

>  Any bright ideas?

>  Ian

Authentication of this service is done by Mobile Mail sending an email
to your address and then waiting to see if it can see it come through.
Are you receiving the emails from Mobile Mail.

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I'm trying a new usenet client for Mac, Nemo OS X.
You can download it at http://www.malcom-mac.com/nemo

Ian - 07 Mar 2008 08:05 GMT
> Authentication of this service is done by Mobile Mail sending an email
> to your address and then waiting to see if it can see it come through.
> Are you receiving the emails from Mobile Mail.

Nope.

Ian
acdeag - 09 Mar 2008 14:41 GMT
In article
<79026f67-5243-4706-aef7-21fbf6ea5060@m3g2000hsc.googlegroups.com>
>>   Authentication of this service is done by Mobile Mail sending an
>> email to your address and then waiting to see if it can see it come
>> through. Are you receiving the emails from Mobile Mail.

>  Nope.

>  Ian

Then that is why it is not working. Mobile Mail has to see its email
turn up in your account. It waits a certain amount of time then gives
in.

Signature

I'm trying a new usenet client for Mac, Nemo OS X.
You can download it at http://www.malcom-mac.com/nemo

NewsNN - 09 Mar 2008 15:31 GMT
Ian <ian.groups@btinternet.com> wrote in news:d48267c3-274b-4afb-90dc-
8fc3a45d1ca1@8g2000hse.googlegroups.com:

> Folks,
>
[quoted text clipped - 17 lines]
>
> Ian

Exactly the same problem with my uk2.net - it is an authentication failure,
cannot logically understand my it won't connect.

Have set up a different non-uk2 pop account from an obscure ISP and it
works fine, so something to do with uk2.  Like yourself, I can access uk2
through virtually any other virtual server (such as mail2web.com) so it is
obviously a Mobile Mail bug.

The only thing it may be is that uk2 basic pop service does not enable
"send" using the uk2 mail server (only available on premium), so if Mobile
Mail is trying to send via the same settings it will get bounced back.

Would try contacting 3 CS but they are hopeless and I cannot be bothered
trying to explain!
Steve Dulieu - 10 Mar 2008 18:28 GMT
> Ian <ian.groups@btinternet.com> wrote in news:d48267c3-274b-4afb-90dc-
> 8fc3a45d1ca1@8g2000hse.googlegroups.com:
[quoted text clipped - 36 lines]
> Would try contacting 3 CS but they are hopeless and I cannot be bothered
> trying to explain!

Have you tried setting your out going mail server to UK3's own smtp server?
(I think it's "smtp.three.co.uk") I've not used UK3 but usually you need to
use your network's smtp rather than your ISP's to get e-mail working on a
mobile.
Signature

Cheers, Steve.
Change jealous to sad to reply.

Gerry (The MOTH) - 10 Mar 2008 19:32 GMT
>> Ian <ian.groups@btinternet.com> wrote in news:d48267c3-274b-4afb-90dc-
>> 8fc3a45d1ca1@8g2000hse.googlegroups.com:
[quoted text clipped - 43 lines]
> you need to use your network's smtp rather than your ISP's to get e-mail
> working on a mobile.

3 will charge for every email thru smtp.three.co.uk even if you have xSeries

Signature

Gerry (The MOTH)
S60 3rd Edition: gerrymoth.vox.com
N800 OS2008: gerrymoth.wordpress.com

Steve Terry - 10 Mar 2008 20:50 GMT
>>> Ian <ian.groups@btinternet.com> wrote in news:d48267c3-274b-4afb-90dc-
>>> 8fc3a45d1ca1@8g2000hse.googlegroups.com:
<snip>
> 3 will charge for every email thru smtp.three.co.uk even if you have
> xSeries
> Gerry (The MOTH)

I found i was being charged even when using other SMTPs,
until i changed ports, Googlemail uses port SSL 465. ideal

Steve Terry
 
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