Vodafone address for cancelling a contract?

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Juan Kerr - 11 May 2008 19:08 GMT

Just had a squint through my terms and conditions and there's no
mention of an address to which to send the cancellation letter.

I couldn't even find one on their website although I'm sure it must be
buried deep somewhere there.

Does anyone know it off the top of their head?

TIA.

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Paul G - 11 May 2008 22:17 GMT

In message
<56936777-5e41-45a0-b31f-fb635b071439@m44g2000hsc.googlegroups.com>,
Juan Kerr <juan.kerr@bluebottle.com> writes

>Just had a squint through my terms and conditions and there's no
>mention of an address to which to send the cancellation letter.
[quoted text clipped - 3 lines]
>
>Does anyone know it off the top of their head?

Vodafone Disconnections
PO Box 549
Banbury
OX17 3ZJ

Kind regards!

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Juan Kerr - 12 May 2008 05:27 GMT

> In message
> <56936777-5e41-45a0-b31f-fb635b071...@m44g2000hsc.googlegroups.com>,
[quoted text clipped - 14 lines]
>
> Kind regards!

Top marks sir, thanks :-)

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Flop - 12 May 2008 19:10 GMT

> Just had a squint through my terms and conditions and there's no
> mention of an address to which to send the cancellation letter.
[quoted text clipped - 5 lines]
>
> TIA.

Had the same problem - that works, they will get it next day.

But insist that they confirm receipt. They have a habit of changing the
Plan, which can become very expensive if your inclusive minutes suddenly
disappear until your PAC is activated.

Give them an email address, their post will not appear through your
letterbox (excluding bills which will arrive).

All the best

Flop

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Juan Kerr - 12 May 2008 19:16 GMT

> > Just had a squint through my terms and conditions and there's no
> > mention of an address to which to send the cancellation letter.
[quoted text clipped - 18 lines]
>
> Flop

Fortunately, my cynical nature now dictates that anything like this
goes via Recorded Delivery.

My bank balance suffers, my peace of mind doesn't :-)

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Flop - 12 May 2008 22:45 GMT

>>>Just had a squint through my terms and conditions and there's no
>>>mention of an address to which to send the cancellation letter.
[quoted text clipped - 23 lines]
>
> My bank balance suffers, my peace of mind doesn't :-)

The problem is not whether they get it but what they do with it then.

Without warning, you could be on a basic plan with few inclusive minutes
- and so your final month can become very expensive.

regards

Flop

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