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Cellular Phone Forum / Country Specific / UK Group / May 2008How long for Orange PAC?
I'm leaving Orange. I know I have to call for a PAC to port my number. Can't call tonight as of course CS is closed. When I do get through, how does it work? Do they post it to me, and does it take long? Do they need chasing?  SignatureBob Eager Use the BIG mirror service in the UK: http://www.mirrorservice.org > I'm leaving Orange. I know I have to call for a PAC to port my number. > [quoted text clipped - 5 lines] > Bob Eager > Use the BIG mirror service in the UK:http://www.mirrorservice.org generally comes a few days later in the post. The ones ive requested have come with no problems and no chasing needed. If your lucky you'll get someone who'll give you the pac code over the phone...maybe he didnt realise he's not meant to do that tho!?! In news:f220dd8a-f6a4-4e9f-9a4a-cabc1d0a7bb2@k30g2000hse.googlegroups.com, James Lewis <steffangl@gmail.com> typed, for some strange, unexplained reason: : > I'm leaving Orange. I know I have to call for a PAC to port my : > number. [quoted text clipped - 12 lines] : If your lucky you'll get someone who'll give you the pac code over the : phone...maybe he didnt realise he's not meant to do that tho!?! When I left they sent me the 2 PACs I'd asked for by SMS within 10 minutes. Doubt they'd do that now. Ivor > I'm leaving Orange. I know I have to call for a PAC to port my number. > > Can't call tonight as of course CS is closed. > > When I do get through, how does it work? Do they post it to me, and does > it take long? Do they need chasing? It will be posted to you, no chasing required. SignatureRegards Jon > > I'm leaving Orange. I know I have to call for a PAC to port my number. > > [quoted text clipped - 4 lines] > > It will be posted to you, no chasing required. Yes, they refused to give or text it to me. They cited the Data Protection Act, which is of course rubbish. 1) they get money from me for longer 2) they can write me a begging letter, I expect. They offered me a good deal, but I'm not staying! SignatureBob Eager Use the BIG mirror service in the UK: http://www.mirrorservice.org >> > I'm leaving Orange. I know I have to call for a PAC to port my number. >> > [quoted text clipped - 12 lines] > > They offered me a good deal, but I'm not staying! I had the same experience. It took nearly a week for the letter to arrive, and a few days after that for the number to be 'activated' by the new service. I also got phone calls and letters trying to persuade me to stay, of course. I first asked in an Orange shop, but they told me I had to phone 'customer support' as the shops aren't able to deal with such things. Eventually I got an account from Orange with a cheque for the final credit balance in my monthly account :)) Signature-- ^^^^^^^^^^ -- Whiskers -- ~~~~~~~~~~ > >> It will be posted to you, no chasing required. > > [quoted text clipped - 12 lines] > to phone 'customer support' as the shops aren't able to deal with such > things. Funnily enough, they've contacted me TWICE today! First time was a text to ask me to call 244, to answer a customer survey about my 'experience' yesterday. Then, not 5 minutes ago, a 'courtesy call' to tell me my PAC code (sic) has been posted, and to ask if there is anything at all else they can do for me (do I hear the sound of grovelling?). SignatureBob Eager Use the BIG mirror service in the UK: http://www.mirrorservice.org > Yes, they refused to give or text it to me. They cited the Data > Protection Act, which is of course rubbish. Rubbish, quite. Nothing to do with DPA, it's just company policy. SignatureRegards Jon > > Yes, they refused to give or text it to me. They cited the Data > > Protection Act, which is of course rubbish. > > Rubbish, quite. Nothing to do with DPA, it's just company policy. Quite. I teach that stuff! Think I might write to the ICO. SignatureBob Eager Use the BIG mirror service in the UK: http://www.mirrorservice.org |
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