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Cellular Phone Forum / Country Specific / UK Group / June 2008

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Dolphin, Canary, Racoon, Camel, whats all this boll*x?

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Chapie - 21 Jun 2008 14:16 GMT
It looks like Orange are now giving their PAYG customers the childish
touch.... In which case,  I want the 'Little Fluffy Mouse' tarriff please!!!

What sort of TW*T thought this childish idea up?

I think time has come to move away from Orange and take my phone service
with someone who doesn't use childish names
for their tarriffs.
Over the hill - 21 Jun 2008 14:26 GMT
Must be the same twat that called some channels Dave on tv.
Steve Terry - 21 Jun 2008 18:54 GMT
> It looks like Orange are now giving their PAYG customers the childish
> touch.... In which case,  I want the 'Little Fluffy Mouse' tarriff
[quoted text clipped - 5 lines]
> with someone who doesn't use childish names
> for their tarriffs.

Orange set up a dept to spent over a million quid and take over a year to
develop animal tariffs.

After losing millions of contract customers with it, the execs responsible
are now determined to make it work on PAYT.
They have to, their reason to exist and collect enormous pay packets depends
on it.

I suspect one of them as a student glanced at a copy of Sigmund Freuds
totems and taboos, but didn't get as far as to read about how animal totems
are infantile

So what will happen is they'll lose a few million more PAYT customers,
to networks like 3 with their very simple to understand flat 12,
before they finally get the boot.

Which all goes to show just out of touch with reality FT Orange execs
have got since Snook left

Steve Terry
Brian A - 21 Jun 2008 22:57 GMT
>> It looks like Orange are now giving their PAYG customers the childish
>> touch.... In which case,  I want the 'Little Fluffy Mouse' tarriff
[quoted text clipped - 26 lines]
>
>Steve Terry
Ah, yes, the good old days with Hans Snook.
Wasn't he the man who said, in so many words,  that mobile phone
customers were being ripped off and he wanted to see some fair
tariffs?

---
Remove 'no_spam_' from email address.
---
Steve Terry - 22 Jun 2008 00:31 GMT
>>> It looks like Orange are now giving their PAYG customers the childish
>>> touch.... In which case,  I want the 'Little Fluffy Mouse' tarriff
[quoted text clipped - 32 lines]
> customers were being ripped off and he wanted to see some fair
> tariffs?

He was certainly egalitarian, personal customers got as much as
business customers, and he was big on adding innovative services.
Not no more, e.g. only Business now get free 0800.
and Wildfire, Everyphone, Line2, etc etc. all gone

So FT Orange took his philosophy which made Orange great,
passed mostly by word of mouth, and flushed it down the toilet
where no amount of infantile advertising will save it.

A good measure of which is the Orange list, at it's peak around 2002
about a thousand postings month by dozens of knowledgeable Orange
enthusiasts were posted, i checked this month and only one post has
been made for June

Orange was the only mobile phone network to have such a list,
more expertise Orange could have accessed, flushed down the sh.tter

Steve Terry
xCx - 22 Jun 2008 11:36 GMT
> He was certainly egalitarian, personal customers got as much as
> business customers, and he was big on adding innovative services.
[quoted text clipped - 14 lines]
>
> Steve Terry

I have to agree, Orange used to be fantastic, all the fancy services and
products, wildfire was fabulous, why they ever got rid of that I don't
know, I moved to Voda after being with Orange for a long time, and
whilst the reception and customer service were generally better, they
hardly have any interesting services.

I'm with 3 now, and the amount of gadgets and services they've got is
boggling!
Steve Terry - 22 Jun 2008 23:20 GMT
<snip>
> I have to agree, Orange used to be fantastic, all the fancy services and
> products, wildfire was fabulous, why they ever got rid of that I don't
[quoted text clipped - 4 lines]
> I'm with 3 now, and the amount of gadgets and services they've got is
> boggling!

My main phone is now on 3, but apart from 3s planet wap, additional
services are lacking they could have services like Line 2 and everyphone

Steve Terry
mymail@hotmail.co.uk - 22 Jun 2008 23:58 GMT
><snip>
>> I have to agree, Orange used to be fantastic, all the fancy services and
[quoted text clipped - 8 lines]
>My main phone is now on 3, but apart from 3s planet wap, additional
>services are lacking they could have services like Line 2 and everyphone
And one could come down to earth and start using telephones once again
has they where meant to be used "to conduct a conversation with
someone miles away" not for taking pictures with or accessing the
internet. Cameras where invented to take pictures with and a computer
is used for accessing the Internet NOT a bloody telephone for Gods
sake.
Steve Terry - 23 Jun 2008 01:06 GMT
>><snip>
>>> I have to agree, Orange used to be fantastic, all the fancy services and
[quoted text clipped - 17 lines]
> is used for accessing the Internet NOT a bloody telephone for Gods
> sake.

Which is what the lost Orange services like line 2 and Everyphone did,
actually improve chances of getting or making a call.

Steve Terry
Brian A - 24 Jun 2008 11:00 GMT
>>><snip>
>>>> I have to agree, Orange used to be fantastic, all the fancy services and
[quoted text clipped - 17 lines]
>> is used for accessing the Internet NOT a bloody telephone for Gods
>> sake.
Not for me. I want my phone to do lots of things so that I only need
carry one thing around with me that does everything.
There have been many times when I've been out walking that I have
taken lots of pictures and then enhanced them on the computer later.
I only have a 6230i but I use every facility on it except 'push to
talk' plus I run java applications. I am just waiting for a phone that
will adequately do all I want, that includes wifi and touchscreen,
before I get another phone. I am not in favour of locked down systems
like the iPhone so I won't be going in that direction but the HTC
Diamond is approaching what I want.
So, you see, some people might only want to to use a phone just to
call people but I want a multifunction device where access to the Net
is cheap. The latter condition has some way to go yet.

>Which is what the lost Orange services like line 2 and Everyphone did,
>actually improve chances of getting or making a call.
Yes, I used Everyphone and was sorry to lose it. It appears that if
Orange can't see a direct benefit to themselves they dump it. Services
like Everyphone, free 0800 calling, line 2 etc. can reduce churn by
gaining customer satisfaction. Only line 2 remains to the ordinary
punter.
My main complaint, in regard to al the operators, is the compulsion to
subscribe to services that you don't want. For example, 'Three'
advertise a price and then you find that you have to add 'video
calling' to the price even though you don't want the service. Then
there are the tariffs that compel you to buy texts when you may not
want them.
What if your main interest is Net access?  It is often the case that
you have to buy into more minutes than you want or texts or pay for
something else that you don't want. Why not have tariffs with a true
mix - Choose how much data you want, how many minutes and how many
texts or other services without compulsion to buy into more than you
want? If mobile phone companies actually did things to please the
customer then they would reduce churn and could then actually increase
their profits via a win - win situation.

---
Remove 'no_spam_' from email address.
---
Oldie - 26 Jun 2008 22:40 GMT
(snipped)

> Which is what the lost Orange services like line 2 and Everyphone did,
> actually improve chances of getting or making a call.

I've still got them both, plus ED50. For my calling pattern it still
beats anything I can get on any other network (or any other Orange
tariff).

Oldie
alexd - 25 Jun 2008 22:58 GMT
> So FT Orange took his philosophy which made Orange great, passed mostly
> by word of mouth, and flushed it down the toilet where no amount of
[quoted text clipped - 4 lines]
> enthusiasts were posted, i checked this month and only one post has been
> made for June

Perhaps FT are 'doing a Tiscali' with Orange - making it attractive to a
potential buyer by pissing off anybody left who has a clue [ie costs them
too much]. I could be very wrong, of course. I don't personally know
anybody who is on Orange, and positive comments about Orange in this
august forum are very few and far between.

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<http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm@ale.cx)
22:50:52 up 7 days, 22:32,  3 users,  load average: 1.07, 1.14, 1.09
Convergence, n: The act of using separate DSL circuits for voice and data

Steve Terry - 26 Jun 2008 00:02 GMT
>> So FT Orange took his philosophy which made Orange great, passed mostly
>> by word of mouth, and flushed it down the toilet where no amount of
[quoted text clipped - 10 lines]
> anybody who is on Orange, and positive comments about Orange in this
> august forum are very few and far between.

Not a chance, No it's simply since Snook left (after created a success),
FT Orange UK have developed a pretentious under skilled, over egoed,
up there own arse management.

Their customers know it, but up in the rarefied closed atmosphere,
of their ivory towers, FT Management don't hear it.

Like most of UK management, the emperor has no clothes.

Steve Terry
Chapie - 22 Jun 2008 11:05 GMT
> > It looks like Orange are now giving their PAYG customers the childish
> > touch.... In which case,  I want the 'Little Fluffy Mouse' tarriff
[quoted text clipped - 26 lines]
>
> Steve Terry

Well I guess it will lose them plenty of customers on PAYG too....
Its pathetic.  I'm off, they can keep their childish and expensive tarriffs.
J B - 21 Jun 2008 19:05 GMT
> I think time has come to move away from Orange and take my phone service
> with someone who doesn't use childish names
> for their tarriffs.

Isn't that being a little childish, throwing your teddy out coz you don't
like the name?

;-)

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J B

mymail@hotmail.co.uk - 21 Jun 2008 19:31 GMT
>> I think time has come to move away from Orange and take my phone service
>> with someone who doesn't use childish names
[quoted text clipped - 4 lines]
>
>;-)
Virgin media are just has bad with their small medium and large
broadband offerings .
ChrisM - 23 Jun 2008 09:33 GMT
In message p2iq5450if8q0eg971pb2lfp91j0p0d6ia@4ax.com,
mymail@hotmail.co.uk <mymail@hotmail.co.uk> Proclaimed from the tallest
tower:

>>> I think time has come to move away from Orange and take my phone
>>> service with someone who doesn't use childish names
[quoted text clipped - 6 lines]
> Virgin media are just has bad with their small medium and large
> broadband offerings .

Not quite... At least you can make a reasonable guess what the (relative)
difference between them is. Large broadband is probably faster (and
therefore more expensive) than Small broadband.
WTF is the difference between Dolphin and Racoon??? Which is the cheapest if
I make mostly calls to other mobiles??? No idea at all!!
Seems to me it's just a way of confusing customers into choosing the wrong
tariff and so spending more money than they needed to.

Signature

Regards,
Chris.
(Remove Elvis's shoes to email me)

Dave - 23 Jun 2008 11:05 GMT
> WTF is the difference between Dolphin and Racoon???

http://en.wikipedia.org/wiki/Dolphin
http://en.wikipedia.org/wiki/Racoon
http://en.wikipedia.org/wiki/Canary
http://en.wikipedia.org/wiki/Camel
ChrisM - 23 Jun 2008 14:15 GMT
>> WTF is the difference between Dolphin and Racoon???
>
> http://en.wikipedia.org/wiki/Dolphin
> http://en.wikipedia.org/wiki/Racoon
> http://en.wikipedia.org/wiki/Canary
> http://en.wikipedia.org/wiki/Camel

Ahh, so a racoon is a North American fury thing, and a dolphin lives in the
sea...

Cheers for that!!  Don't know what I'd do without you!  :-)

Signature

Regards,
Chris.
(Remove Elvis's shoes to email me)

alexd - 23 Jun 2008 20:44 GMT
>> WTF is the difference between Dolphin and Racoon???
>
> http://en.wikipedia.org/wiki/Dolphin
> http://en.wikipedia.org/wiki/Racoon
> http://en.wikipedia.org/wiki/Canary
> http://en.wikipedia.org/wiki/Camel

Your smartarse post neatly illustrates ChrisM's point - what on earth
have the names of the tariffs got to do with what service one can expect
from the tariff?

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<http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm@ale.cx)
20:41:49 up 5 days, 20:23,  2 users,  load average: 1.07, 1.07, 1.05
Convergence, n: The act of using separate DSL circuits for voice and data

mymail@hotmail.co.uk - 23 Jun 2008 21:10 GMT
>Your smartarse post neatly illustrates ChrisM's point - what on earth
>have the names of the tariffs got to do with what service one can expect
>from the tariff?
Quite a lot would you give your custom to a taxi service named cow
dung taxis ! .
ChrisM - 24 Jun 2008 09:52 GMT
In message fn0064hg0api6g1cqqe2g8pp5co71f9tp8@4ax.com,
mymail@hotmail.co.uk <mymail@hotmail.co.uk> Proclaimed from the tallest
tower:

>> Your smartarse post neatly illustrates ChrisM's point - what on earth
>> have the names of the tariffs got to do with what service one can
>> expect from the tariff?
> Quite a lot would you give your custom to a taxi service named cow
> dung taxis ! .

eh?
You might use a cab firm call 'Speedy Taxis'

We're saying what does 'Dolphin' or whatever, tell you about the tariff?

Signature

Regards,
Chris.
(Remove Elvis's shoes to email me)

Paul Harris - 24 Jun 2008 10:19 GMT
>You might use a cab firm call 'Speedy Taxis'

I would prefer to use safe and reliable :-)

>We're saying what does 'Dolphin' or whatever, tell you about the tariff?

Nothing at all as far as I can see only that Dolphins are probably more
intelligent than the marketing people unless their aim was purely to get
people talking about the tariffs without understanding which was which.
How long do you think it will be before they come out with Donkey?

Signature

Paul Harris

R. Mark Clayton - 24 Jun 2008 11:43 GMT
>>You might use a cab firm call 'Speedy Taxis'
>>
[quoted text clipped - 6 lines]
> people talking about the tariffs without understanding which was which.
> How long do you think it will be before they come out with Donkey?

No Lamprey, Calf and Bedbug - they are all suckers!
Steve Terry - 25 Jun 2008 20:07 GMT
>>You might use a cab firm call 'Speedy Taxis'
>
[quoted text clipped - 7 lines]
> How long do you think it will be before they come out with Donkey?
> Paul Harris

Most Orange customers have already joined the Rat tariff,
that's the one where one leaves the sinking ship.

Steve Terry
Ivor Jones - 26 Jun 2008 15:43 GMT
In news:qZRlkXK8wLYIFwu9@zen50073.zen.co.uk,
Paul Harris <nospam@127.0.0.1> typed, for some strange, unexplained
reason:

: >You might use a cab firm call 'Speedy Taxis'
: >
[quoted text clipped - 5 lines]
: Nothing at all as far as I can see only that Dolphins are probably
: more intelligent than the marketing people

So long, and thanks for all the fish.................

Ivor
Steve Terry - 25 Jun 2008 20:03 GMT
>>> WTF is the difference between Dolphin and Racoon???
>>
[quoted text clipped - 6 lines]
> have the names of the tariffs got to do with what service one can expect
> from the tariff?

Check out the back of a CPW monthly catalogue for tariifs.

What the Orange animal tariffs offers in the way of text or calls actually
varies with 12, 18, or 24 month contracts, so they aren't even constant!

What insanely expensively developed, infantile crap.

Steve Terry
Bob Eager - 21 Jun 2008 19:42 GMT
> > I think time has come to move away from Orange and take my phone service
> > with someone who doesn't use childish names
[quoted text clipped - 4 lines]
>
> ;-)

OK then, childish expensive tariffs!

I just have two Orange PAYG phones left to move off Orange...having
reviewed the spending over the past two years, I'd be better of on a 3
contract tariff (and get a couple of other major advantages too).
Signature

Bob Eager
Use the BIG mirror service in the UK:
http://www.mirrorservice.org

R. Mark Clayton - 23 Jun 2008 12:18 GMT
> It looks like Orange are now giving their PAYG customers the childish
> touch.... In which case,  I want the 'Little Fluffy Mouse' tarriff
> please!!!
>
> What sort of TW*T thought this childish idea up?

It is aimed at unsphisticated users, who don't choose their phone or tarrif
rationally.

> I think time has come to move away from Orange and take my phone service
> with someone who doesn't use childish names
> for their tarriffs.
Steve Terry - 23 Jun 2008 16:22 GMT
>> It looks like Orange are now giving their PAYG customers the childish
>> touch.... In which case,  I want the 'Little Fluffy Mouse' tarriff
[quoted text clipped - 4 lines]
> It is aimed at unsphisticated users, who don't choose their phone or
> tarrif rationally.

I suspect some third rate commercial psychologist convinced Orange
that cuddly wuddly animal symbols would appeal to the unconscious mind
of Orange victims (sorry customers)

Probably the same twat that convinced Pizzaland to paint their restaurants
puke green
Pizzaland? who they? exactly, they've folded up.

A advertising agency friend tells me it's folk law in their industry that
the BA
ad with Greek urns, where all their passengers are shown as idiots cos they
all have a worthless fake Greek urn in their hand luggage, is known as the
worst ad in history and is taught as an object lesson on how not to do it.

Never make your buying public look fools.

Well Orange is now number two, making the same mistake by making film
stars look prats, by moronic Orange film execs

It's funny for 5 seconds and humiliatingly bad for Oranges image the rest

Steve Terry
mymail@hotmail.co.uk - 23 Jun 2008 20:14 GMT
>I suspect some third rate commercial psychologist convinced Orange
>that cuddly wuddly animal symbols would appeal to the unconscious mind
>of Orange victims (sorry customers)
Speaking of cuddly wuddly animals

"A little girl goes to a pet shop and asks the shopkeeper "Excuthe me
have you got any widdle wabbits?" The shopkeepers heart melts. He gets
down on his knees so he's on her level and says, "Do you want a widdle
white wabbit, a thoft, fuffy bwack wabbit or even a widdle bwown one?"
The little girl blushes, puts her hands on her knees, leans forward
and whispers "I don't weally fink my pyfon gives a ****!”"
 
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