T-Mobile data problems in the south-east

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BGN - 23 Jun 2008 19:54 GMT

Around the Folkestone, Hythe and Ashford I've been unable to get any
data at all out of my web'n'walk today.

Anyone else had this problem in Kent today?

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Theo Markettos - 24 Jun 2008 18:50 GMT

> Around the Folkestone, Hythe and Ashford I've been unable to get any
> data at all out of my web'n'walk today.
>
> Anyone else had this problem in Kent today?

Well, there was this problem:
http://www.theregister.co.uk/2008/06/24/web_n_walk_down/
but that's not in your area...

Theo

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mymail@hotmail.co.uk - 24 Jun 2008 20:13 GMT

>> Around the Folkestone, Hythe and Ashford I've been unable to get any
>> data at all out of my web'n'walk today.
[quoted text clipped - 4 lines]
>http://www.theregister.co.uk/2008/06/24/web_n_walk_down/
>but that's not in your area...

So that's what T-Mobile think of us is it and here is me being a loyal
customer for quite some time until last year ,may their whole
operation close down permanently and their shareholders rot in hell !

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Steve Terry - 24 Jun 2008 23:14 GMT

>>> Around the Folkestone, Hythe and Ashford I've been unable to get any
>>> data at all out of my web'n'walk today.
[quoted text clipped - 7 lines]
> customer for quite some time until last year ,may their whole
> operation close down permanently and their shareholders rot in hell !

Nothing new there then with T Mobile

Steve Terry

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BGN - 24 Jun 2008 20:24 GMT

It's all working here today.

I phoned T-Mobile at around 11:40 because my phone hadn't managed to
check my email since 08:10 (which is a few minutes before I went to
work) when it was last on WiFi at home. It failed for the rest of the
day. The bloke said that they'd had a few problems but didn't think
that I would ever be able to use data at the location I was visiting
(despite me working there for several years and it functioning without
issue) and then said that it should be 'up and running in a few days'.

I hung up and while visiting another site in the evening 12 miles away
it still didn't work. I got home from the other site later on in the
evening, turned WiFi off on my iPhone and tried to get to any site -
nada. Turned WiFi on and it all worked. I called them but they said
they'd answer my call within 15 minutes so I hung up. All working
today.

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BGN - 24 Jun 2008 20:33 GMT

>>> Around the Folkestone, Hythe and Ashford I've been unable to get any
>>> data at all out of my web'n'walk today.
[quoted text clipped - 21 lines]
>they'd answer my call within 15 minutes so I hung up. All working
>today.

Bad form for replying to my own post but looking at some of the
comments attached to that article seemed to agree that it was buggered
for most of the day yesterday from the morning:

""
I'm in Sheffield and it was not working ALL DAY yesterday.

I should clarify, the 3/3.5G connection was working but their
transparent proxy just kept spitting out 502 errors so I couldn't use
the damn browser
""

This seems to back up what I was getting but on GPRS (iPhone doesn't
do 3G and T-Mobile doesn't do EDGE so I have to fall back on GPRS when
outside of WiFi zones) as the GPRS 'blue box' came up next to the
mobile network provider name but nothing seemed to actually work.
After a few seconds the iPhone would return "cannot find server".
Normally if there's a problem with GPRS the iPhone returns a generic
"Cannot activate EDGE" error so GPRS was working, but something was
buggered further down the line.

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