Turning off Voicemail on Virgin Mobile.

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Eednud - 26 Jul 2008 18:25 GMT

I am off to America tomorrow and I can't seem to find a way to turn off
Voice mail. If some one rings me and I don't want to speak to them
(Work) I just want to leave the phone to ring out and then thats it. At
the moment if the phone rings out, they get transferred to voicemail. I
don't want any message whilst I am away, plus it probable costs me when
I receive a message to say I have a voicemail

I have gone to the setting for divert calls and switched it off. but it
is still the same. I can't seem to find any setting on my voicemail to
switch it off.

Anyone any Ideas?

I am on Virgin Mobile.

TIA

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Regards
Eednud

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ianshaw77@googlemail.com - 26 Jul 2008 23:26 GMT

> I am off to America tomorrow and I can't seem to find a way to turn off
> Voice mail. If some one rings me and I don't want to speak to them
[quoted text clipped - 15 lines]
> Regards
> Eednud

Ring Customer Services on 789 and ask them to do it for you.

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Section 31T - 27 Jul 2008 16:42 GMT

>I am off to America tomorrow and I can't seem to find a way to turn off
>Voice mail. If some one rings me and I don't want to speak to them (Work)
[quoted text clipped - 12 lines]
>
> TIA

call them on 789 > 0 . I think it cost 10p

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{{{{{Welcome}}}}} - 27 Jul 2008 19:53 GMT

Eednud wrote
on Sat, 26 Jul 2008 17:25:01 GMT in message
<N5Jik.33326$E41.22909@text.news.virginmedia.com>:

>I am off to America tomorrow and I can't seem to find a way to turn off
>Voice mail. If some one rings me and I don't want to speak to them
[quoted text clipped - 12 lines]
>
>TIA

You have to ring CS and ask them to set it so you can switch it on or off,
as by default it is permanently on conditional divert so when you try cancel
diverts via the phone options the network ignores them.

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AnthonyL - 28 Jul 2008 12:14 GMT

>I am off to America tomorrow and I can't seem to find a way to turn off
>Voice mail. If some one rings me and I don't want to speak to them
>(Work) I just want to leave the phone to ring out and then thats it. At
>the moment if the phone rings out, they get transferred to voicemail. I
>don't want any message whilst I am away, plus it probable costs me when
>I receive a message to say I have a voicemail

I'm going o'seas soon so I have an interest in this. Surely there is
no charge for receiving the voicemail notification on Virgin? Or is
there a charge for the call diversion to voicemail?

Thanks

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AnthonyL

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{{{{{Welcome}}}}} - 28 Jul 2008 14:24 GMT

AnthonyL wrote
on Mon, 28 Jul 2008 11:14:58 GMT in message
<488da9a4.11877078@news.zen.co.uk>:

>>I am off to America tomorrow and I can't seem to find a way to turn off
>>Voice mail. If some one rings me and I don't want to speak to them
[quoted text clipped - 8 lines]
>
>Thanks

If you have conditional call divert and when someone calls you the UK
Network tries contacting your phone, it finds you were last spotted roaming
overseas, so it sends the call over there, if the phone is switched off,
unavailable or you don't answer quick enough then the call is sent to
voicemail, the voicemail server being back in the UK, so you will get
charged for an incoming call whilst roaming and an out-going call back to
the UK for the caller to leave a message - can become expensive if people
keep trying as you have the minimum call charge of 1 minute to consider.

This is why it is best to switch voicemail off completely when going abroad
(I hate voicemail anyway, just a money making scam). That way you only get
charged for taking and making calls, not calls going to voicemail.

There's no charge for the voicemail notification, just for the cost of the
call being sent overseas and back to the UK for voicemail.

First thing I did when I got my Virgin Mobile was call up and get them to
set my voicemail up in a way where I can switch it on or off - though
99.999% of the time it is set off.

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Brian McIlwrath - 29 Jul 2008 12:09 GMT

: If you have conditional call divert and when someone calls you the UK
: Network tries contacting your phone, it finds you were last spotted roaming
[quoted text clipped - 4 lines]
: the UK for the caller to leave a message - can become expensive if people
: keep trying as you have the minimum call charge of 1 minute to consider.

Orange sorted this problem out some years ago and it should not now occur! I
would have thought that the other networks would have also have had it fixed
by now as well!

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AnthonyL - 29 Jul 2008 12:19 GMT

>AnthonyL wrote
> on Mon, 28 Jul 2008 11:14:58 GMT in message
[quoted text clipped - 18 lines]
>(I hate voicemail anyway, just a money making scam). That way you only get
>charged for taking and making calls, not calls going to voicemail.

>There's no charge for the voicemail notification, just for the cost of the
>call being sent overseas and back to the UK for voicemail.
>
>First thing I did when I got my Virgin Mobile was call up and get them to
>set my voicemail up in a way where I can switch it on or off - though
>99.999% of the time it is set off.

Useful to know.

Thanks for the clarification.

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AnthonyL

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AnthonyL - 30 Jul 2008 13:42 GMT

>AnthonyL wrote
> on Mon, 28 Jul 2008 11:14:58 GMT in message
[quoted text clipped - 24 lines]
>This is why it is best to switch voicemail off completely when going abroad
>(I hate voicemail anyway, just a money making scam).

It is useful and free (to the receiver) in the UK but I must admit it
looks like an expensive facility when roaming.

Virgin's website quotes:

Set your call diverts

* When someone reaches your voicemail, you get charged the cost of
sending the call to the country you're in, and then back to the UK
even though they may not leave a message.
* But you can get around this - just set your phone to 'divert all
calls' to voicemail.
* However, this does mean that you won't get any incoming calls.

They don't seem to mention the option of being able to get them to
turn voicemail off and even the above was not easy to find.

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AnthonyL

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