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Cellular Phone Forum / Country Specific / UK Group / July 2008Calling orange support with no touch tone phone
Hi, I'm on holiday with a phone asking me for the PUK code. If I use the hotel phone to call the orange 150 number, it asks me to press numbers on the keypad but they don't work. Eventually they say goodbye (instead of transferring me to an operator like some menu systems). Is there a number I can use to talk to someone at orange to get a PUK code? I don't think I could use the automated system anyway as we don't have the Sim's PIN number with us. Cheers. Peter. > Hi, > [quoted text clipped - 8 lines] > I don't think I could use the automated system anyway as we don't have > the Sim's PIN number with us. There is an alternative number that will allow you to speak to a human (eventually). The alternative is to use a tone dial device (a small matchstick size box with a telephone keypad which produces tones). Someone will no doubt come along in a minute or 90 with a landline number to contact Orange. Gareth. > The alternative is to use a tone dial device (a small matchstick size box > with a telephone keypad which produces tones). You could try to use the mobile itself for this if the key-tones can be set to DTMF. Its a bit of a lottery as to whether it works or not, it will depend on the mobile and landline combination accurately transmitting the acoustically-coupled DTMF to the destination. I just tried making a charge-card call on my landline using my SE 850i and it worked.  SignatureGraham. %Profound_observation% >> The alternative is to use a tone dial device (a small matchstick size box >> with a telephone keypad which produces tones). [quoted text clipped - 8 lines] > I just tried making a charge-card call on my landline using my SE 850i > and it worked. Yes. Reminds me of some of the fixed line public telephone box rip offs available in the mid 80s - using a tone dial device to obtain free calls. I'm surprised that you managed to use SE 8XXi DTFM to make a charge card call. I never thought of using the phone itself. I'm tempted to try it myself. If it works I'll be very impressed! Gareth. >>> The alternative is to use a tone dial device (a small matchstick size >>> box with a telephone keypad which produces tones). [quoted text clipped - 11 lines] > Yes. Reminds me of some of the fixed line public telephone box rip offs > available in the mid 80s - using a tone dial device to obtain free calls. Yes, I must go along to one of those Manchester 2600 meets they keep plugging on ukt. > I'm surprised that you managed to use SE 8XXi DTFM to make a charge card > call. I never thought of using the phone itself. I'm tempted to try it > myself. If it works I'll be very impressed! > > Gareth. I think what helps with the SE is it plays the tone for as long as you hold down the key. I tried a Samsung that limits the tones to 100mS or so, that didn't work so well. SignatureGraham. %Profound_observation% >>>> The alternative is to use a tone dial device (a small matchstick size >>>> box with a telephone keypad which produces tones). Yep, I still have one of these bought from Tandy around 20 years ago. > Yes, I must go along to one of those Manchester 2600 meets they keep > plugging on ukt. Things have moved on - I haven't used it for over 15 years (and then to poll my own TAM). Still - make us an offer... In article <c31bea4f-fdd7-47c8-8b63- 896cd6d0043e@l64g2000hse.googlegroups.com>, Peter.Smithson@gmail.com says... > Hi, > [quoted text clipped - 5 lines] > Is there a number I can use to talk to someone at orange to get a PUK > code? Go through to lost and stolen if you can. > I don't think I could use the automated system anyway as we don't have > the Sim's PIN number with us. The PIn requested is not the SIM PIN, it's your own 4-digit PIN which either you nominated during registration or which was texted to you when you first turned the phone on. SignatureRegards Jon Thanks for the replies but I got an e-mail from a friend who said he phoned up orange and they say there is no number you can call that doesn't involve a menu system. Can't do anything at all with the phone as it's locked up! Ah well. Cheers. Peter. > Thanks for the replies but I got an e-mail from a friend who said he > phoned up orange and they say there is no number you can call that > doesn't involve a menu system. Can't do anything at all with the > phone as it's locked up! Ah well. > Cheers. > Peter. It beggars belief doesn't it, you can be fined for dropping litter, but if you destroy a corporation you might not even lose your job You used to be able to call the switchboard +44 (0)1325 395000 switchboard +44 (0)1454 624600 switchboard number for Orange in Bristol. http://www.uselessinfo.pwp.blueyonder.co.uk/stlist.htm all long gone ;-( The past was bright, the past was Orange Steve Terry On 30 Jul, 15:16, "Peter.Smith...@gmail.com" <Peter.Smith...@gmail.com> wrote: > Thanks for the replies but I got an e-mail from a friend who said he > phoned up orange and they say there is no number you can call that [quoted text clipped - 4 lines] > > Peter. Hi Peter Apparently you've got internet access so just sign into your mobile account to get your PUK. https://services.orange.co.uk/sam/templates/web/sign_in.htm |
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