 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussion Groups General General TopicsGSMBluetoothProviders AlltelATT WirelessCingularFidoNextelSprint PCST-MobileVerizonManufacturers EricssonNokiaMotorolaCountry Specific Australian GroupUK GroupRelated Topics PocketPCPalmMore Topics ... |
Cellular Phone Forum / Country Specific / UK Group / September 2008Orange discontinues Line2 !?
According to the Orange Website, Line2 "is not longer available to new customers". WTF?! I was just up to switch to Orange just to get this service! Is it really not possible to subscribe to this service any longer? Why is that? The only replacement seems to be the "Enhanced Line 2" service, which works via Sim-Toolkit, but not ALS. Well, ALS is better. Especially due to the fact, that there is no way to determine the line of incomming calls with "Enhanced Line 2". With "Line 2"/ ALS, this feature works. Even recent Blackberry and WinMobile devices support ALS now. Why would Orange change it then? Stupid decision-makers? -Steve- > According to the Orange Website, Line2 "is not longer available to new customers". > WTF?! [quoted text clipped - 9 lines] > Why would Orange change it then? Stupid decision-makers? > -Steve- This was probably the last service that differentiated Orange from their competitors. I see no reason for anyone to use Orange anymore, not sure they are competitive, customer service is also dire from what I read. Until FT took them over they were a great company, but they have plunged the depths now, going from biggest of the original 4 to the smallest now I believe. ACDeag formulated the question : > [Orange] going from biggest of the original 4 ? > ACDeag formulated the question : >> [Orange] going from biggest of the original 4 > > ? I think he meant going from joint first, to 5th and last place for customer numbers. OCT Orange Customer Retentions, must be the most depressing department to have to work for? Steve Terry In message <6hliu5Fld0rkU2@mid.dfncis.de>, Steve <me@privacy.net> writes >According to the Orange Website, Line2 "is not longer available to new >customers". >WTF?! >I was just up to switch to Orange just to get this service! >Is it really not possible to subscribe to this service any longer? >Why is that? Hasn't that been the case for a long time, at least for private customers? I wonder how long it will remain for existing customers.  SignatureGyp Change to dotcom to reply : >According to the Orange Website, Line2 "is not longer available to : >new customers". [quoted text clipped - 7 lines] : : I wonder how long it will remain for existing customers. Isn't Line 2 part of the GSM specification..? You'd think *all* the networks would be falling over themselves to offer it, especially to business customers who want one number for personal use and one for work. Ivor >: Hasn't that been the case for a long time, at least for private >: customers? [quoted text clipped - 4 lines] >networks would be falling over themselves to offer it, especially to >business customers who want one number for personal use and one for work. It's in the spec, yes, but that doesn't mean it makes sense for them to offer it as a business, especially if in practical terms take up is low and there's a cost overhead in implementing, testing and maintaining it, especially the billing system. As the networks seem to tweak the software on the phones and need to test each of them, it could be quite an overhead if only a very small percentage of customers actually use it. Most people I know with a business mobile either use the business phone all the time, or deliberately use a separate phone when out of the office so they can turn the work phone off. Other than myself (and a couple of others that occasionally pop up on here - it's so rare I can't remember who), I don't know anyone that uses Line 2. SignatureGyp Change to dotcom to reply > : >According to the Orange Website, Line2 "is not longer available to > : >new customers". [quoted text clipped - 11 lines] > networks would be falling over themselves to offer it, especially to > business customers who want one number for personal use and one for work. So they can sell 2 handsets rather than 1? D > Isn't Line 2 part of the GSM specification..? You'd think *all* the > networks would be falling over themselves to offer it, especially to > business customers who want one number for personal use and one for work. In all my years in the industry I've never actually connected anyone to a Line 2, or ever been asked for it. A great idea, but with some shortcomings and of course, an addiditonal cost to the customer. SignatureRegards Jon >> Isn't Line 2 part of the GSM specification..? You'd think *all* the >> networks would be falling over themselves to offer it, especially to >> business customers who want one number for personal use and one for work. > > In all my years in the industry I've never actually connected anyone to > a Line 2, or ever been asked for it. Cos Orange never advertised it? and it was only worth getting when Ten quid or less tariffs like ED50, or Talk 60 were available on it, losing those killed the cost effectivness of L2 If any network offered L2 and advertised it with sub 10quid tariffs it would sell. But the networks would rather try and sell two phones, and with Oranges retention figures,end up selling none. Steve Terry > Cos Orange never advertised it? I don't know. I've been with them for 6 years, it's not been actively advertised in that time in the retail channel. Maybe it has elsewhere. > If any network offered L2 and advertised it with sub 10quid tariffs > it would sell. With the amount of minutes and texts available in todays marketplace, and the abolition of peak and off peak and cross network minutes, I doubt it would sell. SignatureRegards Jon > Cos Orange never advertised it? > and it was only worth getting when Ten quid or less tariffs like ED50, [quoted text clipped - 6 lines] > But the networks would rather try and sell two phones, > and with Oranges retention figures,end up selling none. Had an interesting bonus this week. Ported two phones from Orange to Three, in the local Three shop. "Oh, you're doing two at once. You get a bonus" (this is on Mix & Match 300) "What's that?" "2000 extra 3-to-3 minutes each month on both phones". !!!! SignatureBob Eager Use the BIG mirror service in the UK: http://www.mirrorservice.org >> Cos Orange never advertised it? >> and it was only worth getting when Ten quid or less tariffs like ED50, [quoted text clipped - 15 lines] > !!!! > Bob Eager Yes that's what i took last month, a pair of Three Nokia 6120 on M&M 300 for 6 months with 2000 extra 3to3 mins. Ideal for me and the GF, that's all her calls to me covered for the next 6 months. ;-) Steve Terry : > Isn't Line 2 part of the GSM specification..? You'd think *all* the : > networks would be falling over themselves to offer it, especially to [quoted text clipped - 3 lines] : In all my years in the industry I've never actually connected anyone : to a Line 2, or ever been asked for it. I used to have it back in the old days of Talk 60 etc. but it became too costly. : A great idea, but with some shortcomings and of course, an addiditonal : cost to the customer. Why should it cost any more than the sum of the two talk plans..? It should cost less as there is one less handset to pay for/upgrade. Ivor > : > Isn't Line 2 part of the GSM specification..? You'd think *all* the > : > networks would be falling over themselves to offer it, especially to [quoted text clipped - 6 lines] > I used to have it back in the old days of Talk 60 etc. but it became too > costly. I used to have L1 ED50, and L2 ED50. but i didn't have a need for that amount of off-peak > : A great idea, but with some shortcomings and of course, an additional > : cost to the customer. > > Why should it cost any more than the sum of the two talk plans..? > It should cost less as there is one less handset to pay for/upgrade. > Ivor Exactly, that's why Snooks Orange discounted L2 by a Fiver e.g. ED50 Line 1 was 15quid, ED50 on Line 2 only an extra 10quid. As phones got more complicated and expensive with more phone subsidy, L2 discount should have grown not been eliminated. Oranges Billing computer can handle any combination and rate, they could have even offered PAYG rates on L2 That would have made L2 popular The lucky few got OVP Virgin L1 and ED50 L2, even though Orange rules said L2 should not be worth more than L1 No good reason why not, Orange middle mangament have always made up pointless rules to prove their Reason d'etra To paraphrase John Clease.. "I dedicate this posting to Orange management, without whom anything is possible" Steve Terry > made up pointless rules to prove their Reason d'etra Raison d'etre? ;-) SignatureJ B <snip> > The lucky few got OVP Virgin L1 and ED50 L2, > even though Orange rules said L2 should not be worth more than L1 I guess thats no longer true? - funny I came upon this thread whilst looking for some justification for not getting rid of exactly the combination you describe. I rarely use L2 and certainly don't get anything like a tenners worth out of it - but then again I have been assuming for ages that the ED50 part is still affected by peak and off-peak tarrifs, am I wrong? Bill > <snip> > [quoted text clipped - 8 lines] > off-peak tarrifs, am I wrong? > Bill ED50 still off-peak and weekends, but it includes 50mins a day off-peak 0845 and 0870 and then 1p per min. Which can be used for 0870 international callthroughs. So an ideal tariff for heavy off peak land line or international caller, or if there are any left, 0870 chatlines. Although these days VOIP has taken over very cheap international calls. Steve Terry >> <snip> >> [quoted text clipped - 15 lines] > So an ideal tariff for heavy off peak land line or international caller, > or if there are any left, 0870 chatlines. Thanks Steve, I might as well get shot of the ED50 then as off-peak is only fairly lightly used here. Ta! Bill >>> <snip> >> ED50 still off-peak and weekends, but it includes 50mins a day off-peak [quoted text clipped - 8 lines] > Ta! > Bill You could sell it for transfer, some heavy 0870 users could want one badly? Unless it's on Line2 then you can't transfer it's ownership, unless you can find a friendly Orange Tubbie to switch L2 to L1 first? (Not likely theses days) Steve Terry > You could sell it for transfer, some heavy 0870 users could want one > badly? > > Unless it's on Line2 then you can't transfer it's ownership, > unless you can find a friendly Orange Tubbie to switch L2 to L1 first? > (Not likely theses days) Is that another simplification? I'm sure I've done L2 transfers in the past. <snip> > You could sell it for transfer, some heavy 0870 users could want one > badly? > > Unless it's on Line2 then you can't transfer it's ownership, > unless you can find a friendly Orange Tubbie to switch L2 to L1 first? > (Not likely theses days) Actually it is on Line 2 - are you saying it could have some value? Bill > : >According to the Orange Website, Line2 "is not longer available to > : >new customers". [quoted text clipped - 12 lines] > business customers who want one number for personal use and one for work. > Ivor It's part of the PCN spec, 1800MHz GSM, Originally Orange and One2one could offer Line 2, One2one only offered Line 2 incoming. Any network could offer Line 2 on selected phones, not all phones have ALS No one has ever accused any network of good business practices, especially Orange since FT took them over. Steve Terry |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.