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Cellular Phone Forum / Country Specific / UK Group / December 2003

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messaging on 3510

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Grandad - 30 Dec 2003 17:31 GMT
after many calls to Orange, 3510 on PAYG will not send messages, receive is
fine.  Every attempt to send ends with "Check operator services"
Despite listening to every PAYG menu on 45********* and speaking to the
operator many times I have not found a fix anywhere
Suggestions other than pushing the thing up the rear of an O exec please
marcus@myrealbox.com - 30 Dec 2003 18:20 GMT
>Suggestions other than pushing the thing up the rear of an O exec please

Check your SMS service centre number.
Grandad - 30 Dec 2003 18:59 GMT
number I have is:  +447973100123 text centre number stored under text
settings, default profile

> >Suggestions other than pushing the thing up the rear of an O exec please
>
> Check your SMS service centre number.
Steve Soady - 30 Dec 2003 19:19 GMT
>number I have is:  +447973100123 text centre number stored under text
>settings, default profile

That's the voicemail number!  Try +447973100973
Tariq - 30 Dec 2003 19:21 GMT
> >number I have is:  +447973100123 text centre number stored under text
> >settings, default profile

> That's the voicemail number!  Try +447973100973

Or +447973100979 if you have Out Here or Text Saver.

Tariq
Grandad - 30 Dec 2003 19:31 GMT
Thanks lads, but phone still reports "check operator services"

> > >number I have is:  +447973100123 text centre number stored under text
> > >settings, default profile
[quoted text clipped - 4 lines]
>
> Tariq
Grandad - 31 Dec 2003 19:16 GMT
Still getting absolutely nowhere the  +447973100123 (voicemail) number was
given me by Orange CS, on a follow up they gave me the two numbers which you
also gave me, still no good at all.
It is totally f***ing ridiculous, the only way to talk to CS on PAYG costs
and they give out nothing but crap info - no sign of a credit for the wasted
calls either!
3510 which wont text is going on sale with PAYG sim!
O can kiss my arse, that is now my two phones, my wife's one and both my
daughters' gone to other networks - loss to O, over £160 per month, judging
by the other posts here I'd say O's had it's day (or was that Frog)
I will take my chances with a call centre in Bombay rather than the lying,
inept, ignorant morons working for Orange!
Steve Terry - 31 Dec 2003 19:29 GMT
> Still getting absolutely nowhere the  +447973100123 (voicemail) number was
> given me by Orange CS, on a follow up they gave me the two numbers which you
> also gave me, still no good at all.
> It is totally f***ing ridiculous, the only way to talk to CS on PAYG costs
> and they give out nothing but crap info - no sign of a credit for the wasted
> calls either!

OCS Free 24/7 on 0800 801080 from a landline

Ask for Sim update

Steve Terry
Orange Alert - 30 Dec 2003 19:26 GMT
> number I have is:  +447973100123 text centre number stored under text
> settings, default profile

That's the answerphone number. No wonder it doesn't work.

Text centre number should be +447973100973 (maybe +447973100979 if you have
text saver on PAYG).
Rev Green - 30 Dec 2003 18:25 GMT
> after many calls to Orange, 3510 on PAYG will not send messages, receive is
> fine.  Every attempt to send ends with "Check operator services"
> Despite listening to every PAYG menu on 45********* and speaking to the
> operator many times I have not found a fix anywhere
> Suggestions other than pushing the thing up the rear of an O exec please

I have the same problem with 3310 Orange PAYG, took it in to my local Mobile
shop they didnt have a clue how to fix it, I just put up with it.

RG
 
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