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Cellular Phone Forum / Country Specific / UK Group / March 2004Orange GPRS overcharging
Am I being daft or are Orange overcharging me for GPRS on YP200: From my latest bill: GPRSdata 0.0662 megabytes £0.662 I make that £10.00 per megabyte (+VAT) I thought it was only supposed to be around £3 per megabyte if you don't have a bundle? Paul >From my latest bill: GPRSdata 0.0662 megabytes £0.662 I make that £10.00 >per megabyte (+VAT) I thought it was only supposed to be around £3 per >megabyte if you don't have a bundle? Yes, there is a special "rip-off" GPRS rate of £10 per megabyte. It seems to be reserved for people who don't read their itemised bills carefully. If you ring OCS and complain, they'll switch you to the £3/meg GPRS pricing, and probably refund the difference. Of course, a company who had any idea about treating customers fairly wouldn't even try to pull such a stunt, but this is France Telecom.  SignatureIain the out-of-date hairydog guide to mobile phones http://www.hairydog.co.uk/cell1.html Browse now while stocks last! hairydog@despammed.com posted the following for all to hear... > Of course, a company who had any idea about treating customers fairly > wouldn't even try to pull such a stunt, but this is France Telecom. It's actually a product which has to be applied to the account manually, and some CSRs forget - simple human error. Signaturewww.unlockingshop.co.uk change 'spam' to 'info' to email SonyEricsson T610 unlock/unbrand - £15 Sagem DIY remote unlocking available - see site for details >It's actually a product which has to be applied to the account manually, >and some CSRs forget - simple human error. Why is it not automatically applied to all accounts that have no other GPRS packages applied? To charge customers by default on an unpublished rate that is over three times the advertised price smacks more of fraud than incompetence. SignatureIain the out-of-date hairydog guide to mobile phones http://www.hairydog.co.uk/cell1.html Browse now while stocks last! Paul G posted the following for all to hear... > Am I being daft or are Orange overcharging me for GPRS on YP200: > > From my latest bill: GPRSdata 0.0662 megabytes £0.662 I make that £10.00 > per megabyte (+VAT) I thought it was only supposed to be around £3 per > megabyte if you don't have a bundle? Call up 150 and ask for "GPRS Pay-as-you-use" product code to be added to your account, and for your bill to be recalculated. Signaturewww.unlockingshop.co.uk change 'spam' to 'info' to email SonyEricsson T610 unlock/unbrand - £15 Sagem DIY remote unlocking available - see site for details > Am I being daft or are Orange overcharging me for GPRS on YP200: > [quoted text clipped - 3 lines] > > Paul £10 per meg is the price Orange quoted me for GPRS roaming outside the UK... Simon Clark |
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