Praise for Voda retail!!

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

simplesimon - 19 Apr 2004 11:24 GMT

The touch screen on my P900 froze this morning, everything else worked but
the screen was unresponsive. Re-booted the phone but the problem persisted.
Full of forboding I took it back to the retail outlet where I bought it
(about 2 months ago). They had a quick look at it and then 'Yes Sir, no
problem. I'll order you a replacement now and it'll be here in about a week'
An outstanding result! I fully expected to have it sent of for repair and to
get lumbered with a grotty loan handset.

It makes a nice change to be able to report excellent service :-)

simon

Reply to this Message

Hiram Hackenbacker - 19 Apr 2004 11:31 GMT

>The touch screen on my P900 froze this morning, everything else worked but
>the screen was unresponsive. Re-booted the phone but the problem persisted.
[quoted text clipped - 5 lines]
>
>It makes a nice change to be able to report excellent service :-)

Please report back in a week and confirm they didn't mislead you.

Signature

Hiram Hackenbacker

Reply to this Message

simplesimon - 19 Apr 2004 22:32 GMT

> >The touch screen on my P900 froze this morning, everything else worked but
> >the screen was unresponsive. Re-booted the phone but the problem persisted.
[quoted text clipped - 7 lines]
>
> Please report back in a week and confirm they didn't mislead you.

LOL, got it in writing on the back of a business card signed by the manager.
My dad raised no fool.

simon

Reply to this Message

simplesimon - 20 Apr 2004 14:27 GMT

> > >The touch screen on my P900 froze this morning, everything else worked
> but
[quoted text clipped - 16 lines]
>
> simon

They've excelled themselves, collecting my replacement in 1/2 hour

simon

Reply to this Message

Jack Torrance - 19 Apr 2004 11:35 GMT

> The touch screen on my P900 froze this morning, everything else worked but
> the screen was unresponsive. Re-booted the phone but the problem persisted.
[quoted text clipped - 7 lines]
>
> simon

My Aunt Prudence would suggest you wait until you have a brand new
replacement in your hand before you start with the praise.

Reply to this Message

simplesimon - 30 Apr 2004 08:00 GMT

> My Aunt Prudence would suggest you wait until you have a brand new
> replacement in your hand before you start with the praise.

My faith in my Voda was not misplaced. The phone was replaced within 48
hours :-)

simon

Reply to this Message