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Cellular Phone Forum / Country Specific / UK Group / May 2004

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Orange smtp/pop

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Nick - 28 May 2004 11:18 GMT
Hello all

I am ditching my current ISP and intend to use the orange smtp and pop
servers for email.

Based on experience, is this a good move folks? i.e. is it reliable?

TIA

Nick
Paul G - 28 May 2004 12:48 GMT
> Hello all
>
> I am ditching my current ISP and intend to use the orange smtp and pop
> servers for email.
>
> Based on experience, is this a good move folks? i.e. is it reliable?

It's generally been ok for me over the last 2 years that i've been using it

Paul
eggster2k - 28 May 2004 13:27 GMT
>> Hello all
>>
[quoted text clipped - 6 lines]
>
>Paul

been fine for me too, been using for roughly a couple of years.
Ivor Jones - 28 May 2004 15:53 GMT
> >> Hello all
> >>
[quoted text clipped - 8 lines]
>
> been fine for me too, been using for roughly a couple of years.

I haven't been able to access the smtp server to send mail for ages, at
least 2 months. The POP3 one is fine though, nobody including Orange seems
to know why.

Sending via my ISP's smtp server is fine.

Anyone have any ideas..?

Ivor
hairydog@despammed.com - 28 May 2004 16:33 GMT
>I haven't been able to access the smtp server to send mail for ages, at
>least 2 months. The POP3 one is fine though, nobody including Orange seems
[quoted text clipped - 3 lines]
>
>Anyone have any ideas..?

Because almost all ISPs only let you access their SMTP server if you
are connected via their dial-up. This is to stop spammers abusing the
server.

I can't imagine why Orange don't know this.

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Ivor Jones - 28 May 2004 16:54 GMT
> >I haven't been able to access the smtp server to send mail for ages, at
> >least 2 months. The POP3 one is fine though, nobody including Orange seems
[quoted text clipped - 9 lines]
>
> I can't imagine why Orange don't know this.

But Orange don't have dialup access any more..! It worked fine until
around 2 months ago.

Ivor
Neil - 28 May 2004 17:32 GMT
> > >I haven't been able to access the smtp server to send mail for ages, at
> > >least 2 months. The POP3 one is fine though, nobody including Orange
[quoted text clipped - 15 lines]
>
> Ivor

they have gprs www point.

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Ivor Jones - 28 May 2004 18:04 GMT
[snip]

> > > Because almost all ISPs only let you access their SMTP server if you
> > > are connected via their dial-up. This is to stop spammers abusing the
[quoted text clipped - 8 lines]
>
> they have gprs www point.

I don't understand that at all..! And it helps me on my home PC connected
via ADSL how, exactly..?

Ivor
hairydog@despammed.com - 28 May 2004 18:55 GMT
>I don't understand that at all..!

Sorry, but it was perfectly clear. Your best bet is to let is just
wash over you, and imagine that it doesn't matter.

>And it helps me on my home PC connected
>via ADSL how, exactly..?

By telling you to use your ISP's SMTP server unless you are connecting
by GPRS to ORange. Seems perfectly clear and simple to me.

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Ivor Jones - 28 May 2004 19:21 GMT
> >I don't understand that at all..!
>
[quoted text clipped - 6 lines]
> By telling you to use your ISP's SMTP server unless you are connecting
> by GPRS to ORange. Seems perfectly clear and simple to me.

True, but it still doesn't answer my original question of why I can no
longer use Orange's smtp server when I could before. Which is all I asked.

As you correctly state, I have access to my ISP's server, I'd just like to
know *why* I can't use the Orange one. As I receive mail via Orange, when
I click on reply, it defaults to sending via Orange, which is why I'd
rather like to be able to do so.

Ivor
hairydog@despammed.com - 28 May 2004 20:19 GMT
>True, but it still doesn't answer my original question of why I can no
>longer use Orange's smtp server when I could before. Which is all I asked.

I told you. Did you not read it?

>As you correctly state, I have access to my ISP's server, I'd just like to
>know *why* I can't use the Orange one.

Because ISPs only let people connected to their network send through
their SMTP server, except to local addresses.

The reason for this restriction is to stop spammers using the SMTP
server to relay spam.

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hairydog@despammed.com - 28 May 2004 18:51 GMT
>But Orange don't have dialup access any more..! It worked fine until
>around 2 months ago.

Oh, but they do. Well, sort of dial-up: GPRS.

Unless you have an IP address in their range, you can't send through
their SMTP server. That's normal.

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Ivor Jones - 28 May 2004 19:23 GMT
> >But Orange don't have dialup access any more..! It worked fine until
> >around 2 months ago.
[quoted text clipped - 3 lines]
> Unless you have an IP address in their range, you can't send through
> their SMTP server. That's normal.

So why did it work fine until 2 months ago..? I had no message telling me
I would no longer be able to use it.

Ivor
hairydog@despammed.com - 28 May 2004 20:19 GMT
>So why did it work fine until 2 months ago..? I had no message telling me
>I would no longer be able to use it.

I bet it didn't.

I notice that you are posting through a POL news server, so you are
probably on a Freeserve connection. Freeserve routinely grab all
traffic to port 25 (smtp) regardless of destination and divert it
through their smtp server.

This is because Freeserve assume that all their users are incapable of
changing the smtp server settings when they switch internet
connections.

Unfortunately, like all the rest of the Freeserve experience, they
don't do it very well, and sometimes message don't get diverted.

However, it sounds as if they have finally stopped this altogether, at
long last.

I wonder if they have also removed the proxy cache that you can't
force to refresh whatever you do.

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Ivor Jones - 28 May 2004 20:30 GMT
> >So why did it work fine until 2 months ago..? I had no message telling me
> >I would no longer be able to use it.
>
> I bet it didn't.

You can bet what you like, it worked fine. Maybe it was 3 months, I don't
remember exactly, but no longer than that.

> I notice that you are posting through a POL news server, so you are
> probably on a Freeserve connection. Freeserve routinely grab all
> traffic to port 25 (smtp) regardless of destination and divert it
> through their smtp server.

In which case, my using smtp.orange.net shouldn't make a difference,
should it..? You correctly assume I'm using Freeserve, or whatever it's
called this week, so why can I use that and not Orange's server, if FS
grab port 25 anyway..?

> This is because Freeserve assume that all their users are incapable of
> changing the smtp server settings when they switch internet
> connections.
>
> Unfortunately, like all the rest of the Freeserve experience, they
> don't do it very well, and sometimes message don't get diverted.

This may well be the case, but it appears to be a permanent problem; if it
was "sometimes", it would "sometimes" work, surely..?

> However, it sounds as if they have finally stopped this altogether, at
> long last.
>
> I wonder if they have also removed the proxy cache that you can't
> force to refresh whatever you do.

Oh yes, that went a long time ago, nothing to do with this problem.

Ivor
hairydog@despammed.com - 28 May 2004 21:59 GMT
>In which case, my using smtp.orange.net shouldn't make a difference,
>should it..? You correctly assume I'm using Freeserve, or whatever it's
>called this week, so why can I use that and not Orange's server, if FS
>grab port 25 anyway..?

Al I can do is tell you the same thing again. I'm not prepared to do
it a third time, so if you are still befuddled, read this and my
preceding messages over and over again till you grasp it.

Because Freeserve assumed that their users are stupid, they used to
ignore the settings in your email software, and any traffic sent to
any port 25 (the port used by smtp servers) was not delivered where it
was being sent, but instead was grabbed by the Freeserve smtp server.

You may have thought you were using the Orange smtp server, but your
outgoing emails never went anywhere near it.

This diversion was never reliable, and it sounds as if Freeserve have
finally decided to switch it off. Have they moved to a premium rate
support number, I wonder?

So now you have to put the correct settings into your email software,
or your outgoing mail won't get through.

>This may well be the case, but it appears to be a permanent problem; if it
>was "sometimes", it would "sometimes" work, surely..?

It worked most of the time. Probably only a few % failed to get
through. But that's not really very wonderful, in my view.

>> However, it sounds as if they have finally stopped this altogether, at
>> long last.

Try reading the preceding paragraph again. You appear not to have
grasped its meaning the first time round, judging by your comments.

>> I wonder if they have also removed the proxy cache that you can't
>> force to refresh whatever you do.

>Oh yes, that went a long time ago,

That's not my understanding. It was certainly there a couple of weeks
ago. Freeserve don't want the hassle of fetching fresh pages, it
seems. Most users won't notice, unless they are looking at
freshly-changed web pages.

>nothing to do with this problem.

Not much, but not "nothing", in that it is an indication of how poorly
Freeserve regards their customers.

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Jon - 28 May 2004 23:10 GMT
this.address@notvalid.inv had a brainwave and did spout the following:
> But Orange don't have dialup access any more..! It worked fine until
> around 2 months ago.

You need to have authentication enabled to use the Orange SMTP server
from a non-Orange GPRS IP.
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Nick - 29 May 2004 13:04 GMT
I can confirm this.  I was sending messages via smtp.orange.net successfully
yesterday cia a corporate internet connection i.e. not GPRS or dial up.

Nick

> this.address@notvalid.inv had a brainwave and did spout the following:
> > But Orange don't have dialup access any more..! It worked fine until
[quoted text clipped - 5 lines]
> www.unlockingshop.co.uk
> T610 unlock/unbrand/upgrade - £15
Steve Terry - 29 May 2004 00:46 GMT
> > >I haven't been able to access the smtp server to send mail for ages, at
> > >least 2 months. The POP3 one is fine though, nobody including Orange
[quoted text clipped - 13 lines]
> around 2 months ago.
> Ivor

Orange dial up was on UUNet, Orange now recommend Freeserve, I already
had a Freeserve dial up, and it works fine for SMTP sending my Orange email

Steve Terry
Ivor Jones - 29 May 2004 12:17 GMT
[snip]

> Orange dial up was on UUNet, Orange now recommend Freeserve, I already
> had a Freeserve dial up, and it works fine for SMTP sending my Orange email
>
> Steve Terry

Yes it does, but I have three accounts set up at the moment; one for
Freeserve, one for Orange and one for my website address. I don't use the
last one as to get the SMS alerts I redirect any mail sent to it to my
Orange account. I only use the Freeserve one for outgoing mail.

What I've been trying to get across is that due to incoming mail being
sent to the Orange address, replies default to going via Orange, however
that isn't now working. Yes I can alter the settings, but I was wondering
why I can no longer use Orange's smtp server when I could until 2/3 months
ago.

Ivor
Nick - 28 May 2004 13:46 GMT
Thank  you gentlemen!

> Hello all
>
[quoted text clipped - 6 lines]
>
> Nick
icarus - 28 May 2004 13:59 GMT
> Thank  you gentlemen!
>
[quoted text clipped - 8 lines]
> >
> > Nick

Been using it three months and loads of problems. service down, unable to
connect, unable to send mail.
Dan - 28 May 2004 14:51 GMT
> Hello all
>
> I am ditching my current ISP and intend to use the orange smtp and pop
> servers for email.
>
> Based on experience, is this a good move folks? i.e. is it reliable?

If reliability is important then I wouldn't use it as my main address -
it's mostly okay but can screw up often enough to be inconvenient. Also
if the address ever finds its way onto a spam list you'll have to
disable SMS alerts.
Nick - 28 May 2004 14:52 GMT
Thanks to you gentlemen also.  Realistically the SMS/spam list thing sounds
like a showstopper.  I don't suppose  you can configure filters on their POP
server either.

Nick

> > Hello all
> >
[quoted text clipped - 7 lines]
> if the address ever finds its way onto a spam list you'll have to
> disable SMS alerts.
Dan - 28 May 2004 16:05 GMT
> Thanks to you gentlemen also.  Realistically the SMS/spam list thing sounds
> like a showstopper.  I don't suppose  you can configure filters on their POP
> server either.

It's got basic filters (from and subject line) but as far as I can tell
Orange don't have proper spam blocking, not even from webmail let alone
POP3.

What I did is set up another address on myrealbox.com and forward
everything to Orange, but they're not allowing any more sign ups at the
moment.

mail.yahoo.co.uk maybe still do free mail forwarding in exchange for the
odd advert. I don't know of any other providers that do it but if you
were to pay a one-off $14.95 you could get a fastmail.fm account with
mail forwarding.
Nick - 29 May 2004 13:08 GMT
Presumably myrealbox have proper filtering facilities on their smtp servers
that are user configurable?

I suppose a grovelling email to them might get me in!

Nick

> > Thanks to you gentlemen also.  Realistically the SMS/spam list thing sounds
> > like a showstopper.  I don't suppose  you can configure filters on their POP
[quoted text clipped - 12 lines]
> were to pay a one-off $14.95 you could get a fastmail.fm account with
> mail forwarding.
Dan - 29 May 2004 15:04 GMT
> Presumably myrealbox have proper filtering facilities on their smtp servers
> that are user configurable?

Yes, you can put incoming mail into folders depending on patterns in
From/To/Cc/Subject/Body and download it with POP3 or IMAP.

> I suppose a grovelling email to them might get me in!

Don't think it works like that but you could have a try...
Nick - 31 May 2004 21:14 GMT
Thanks Dan.  Typical Novell though not accepting new accounts.  They could
learn a thing or two from M$!

Nick

> > Presumably myrealbox have proper filtering facilities on their smtp servers
> > that are user configurable?
[quoted text clipped - 5 lines]
>
> Don't think it works like that but you could have a try...
hairydog@despammed.com - 28 May 2004 14:57 GMT
>Based on experience, is this a good move folks? i.e. is it reliable?

No.

Why not get an email account with another provider, which won't tie
you to using Orange?

Of course, you'll still send mail through the Orange SMTP server.

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the out-of-date hairydog guide to mobile phones
http://www.hairydog.co.uk/cell1.html
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Nick - 30 May 2004 21:32 GMT
Thanks for giving me this idea O Canine One.  That way I can have multiple
email addresses and spam filtering then forward to smtp.orange.net.

Nick

> >Based on experience, is this a good move folks? i.e. is it reliable?
>
[quoted text clipped - 11 lines]
> http://www.hairydog.co.uk/cell1.html
> Browse now while stocks last!
 
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