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Cellular Phone Forum / Providers / Verizon / September 2006

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Aaron - 26 Sep 2006 22:05 GMT
My wife is trying to get out of her Verizon contract.  It's up on May 9th,
2007.  We called customer service and asked what the ETF would be.  I was
under the impression that Verizon was pro-rating that fee now, but my wife
was told that it'd be $175 for her to cancel.  Is there something special we
have to ask for, or someone we have to talk to to get it prorated?  Does
Verizon use a different definition of prorated from the rest of the world?
Or is the prorating only good on new contracts?
Lou - 26 Sep 2006 22:25 GMT
> My wife is trying to get out of her Verizon contract.  It's up on May 9th,
> 2007.  We called customer service and asked what the ETF would be.  I was
[quoted text clipped - 3 lines]
> Verizon use a different definition of prorated from the rest of the world?
> Or is the prorating only good on new contracts?

You may want to read the thing you signed.

Lou
Seth Goodman - 26 Sep 2006 22:46 GMT
> My wife is trying to get out of her Verizon contract.  It's up on May 9th,
> 2007.  We called customer service and asked what the ETF would be.  I was
[quoted text clipped - 3 lines]
> Verizon use a different definition of prorated from the rest of the world?
> Or is the prorating only good on new contracts?

AFAIK, pro-rating has not started yet - and when it does, it will be for
new contracts, only.

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Seth Goodman

 
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