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Cellular Phone Forum / Providers / Verizon / October 2006Caller ID display.
All the phones (4) in my plan, and most VZW users, when calling my home (VZ Landline) always displayed "Unknown User" All of a sudden today, when my kids called home, My home phone displayed "Massachusetts" (which is where we are. Has VZW started passing more info; and more important, is this the 1st step in a project to show caller ID to the VZ phone net fro VZW phones???  SignatureI work for the ILEC ...." stuff happens! " > All the phones (4) in my plan, and most VZW users, when calling my home (VZ > Landline) always displayed "Unknown User" [quoted text clipped - 6 lines] > -- > I work for the ILEC ...." stuff happens! " Your local landline provider probably got an updated database that included your cell phone exchange. Funny you brought this up, I've been meaning to post a similar question. We have started getting the same thing except ours says "New York", which is where WE are. I can't confirm any of this, because I'm not the one who noticed it first. My wife thinks it's LESS information than we used to get, she seems to think it used to give you the subscriber's name (like a landline). I think she's confusing it with the display you get when someone who's in your directory calls you. She gets the vast majority of her calls from people whose numbers are in her Contacts list. Dean > All the phones (4) in my plan, and most VZW users, when calling my home > (VZ Landline) always displayed "Unknown User" [quoted text clipped - 3 lines] > and more important, is this the 1st step in a project to show caller ID to > the VZ phone net fro VZW phones??? In our case, the landline (VZ) used to display "Unknown user" from VZW, but the correct "account" name on calls from some other cell company phones. Of the course the cell phone always displays the name if there in the address book, but I wasn't talking about cell phones, this is at home. SignatureI work for the ILEC ...." stuff happens! " > Funny you brought this up, I've been meaning to post a similar question. > We have started getting the same thing except ours says "New York", which [quoted text clipped - 16 lines] >> info; and more important, is this the 1st step in a project to show >> caller ID to the VZ phone net fro VZW phones??? I'm so embarrased. So here I am, A VZ employee, trying to find out what the story is here. Is it a partial upgrade? Is it a problem? Is it related to the latest "free" offer of Wireless to Landline in TX + FLA.? Spent 1 hour on the phone with tech support at both VZW and VZ. Noone has a clue, and no ideas or direction to check to find out what it is.. And as of this A.M. (Wed) still happening. Go figure. SignatureI work for the ILEC ...." stuff happens! " > In our case, the landline (VZ) used to display "Unknown user" from VZW, > but the correct "account" name on calls from some other cell company [quoted text clipped - 21 lines] >>> info; and more important, is this the 1st step in a project to show >>> caller ID to the VZ phone net fro VZW phones??? Consider yourself lucky. Mine started doing that a few months ago. Problem is, the incoming town displayed on the receivers end is not the city I am in when I make the call, and is not the city I purchased the phone, and it is not the city I live in, and is not the city where the recipient lives. How 'bout that? I live in the Denver area (city of Thornton) and my callerID says "Englewood" (nearby city). Denver is large enough that there are numerous nearby cities generally considered suburbs of Denver. Near as I can figure, it's probably just the city where some switching VZW equipment is located. Weird. -Frank > I'm so embarrased. So here I am, A VZ employee, trying to find out what > the story is here. Is it a partial upgrade? Is it a problem? Is it related [quoted text clipped - 29 lines] >>>> passing more info; and more important, is this the 1st step in a >>>> project to show caller ID to the VZ phone net fro VZW phones??? Well, You get a town / city?. So far I only know of State displays (Massachusetts + New York). If anything, it's "more discrete info". And are you saying that it always displays Englewood, no matter where you are when you make the call?. That's more info than we had also.. So no matter what, you've taken us all another step down the solution road. Your "it may be the switch location" is particularly relevant to the solution.. Thanks.... SignatureI work for the ILEC ...." stuff happens! " > Consider yourself lucky. > [quoted text clipped - 47 lines] >>>>> passing more info; and more important, is this the 1st step in a >>>>> project to show caller ID to the VZ phone net fro VZW phones??? Yep. Always says Englewood. Even when I am many miles from Englewood and obviously not using any tower in Englewood. Weird. Must have something to do with main interface from VZW to the local land-line telco. I dunno... Personally, I'd just as soon it didn't say anything. Just the phone number is enough, IMHO. I don't really want everyone I call to know *where* I'm calling from or what my name is unless I decide to tell them. But at the same time, I don't want to block callerID (I'll give them my number). -Frank > Well, You get a town / city?. So far I only know of State displays > (Massachusetts + New York). If anything, it's "more discrete info". And [quoted text clipped - 55 lines] >>>>>> passing more info; and more important, is this the 1st step in a >>>>>> project to show caller ID to the VZ phone net fro VZW phones??? >Well, You get a town / city?. So far I only know of State displays >(Massachusetts + New York). VZW gives City/State in upstate SC. A long time ago, they used to give the account holder name, but it didn't last long. And as far as this issue has been discussed here, I think the differences exist because VZW is still using a patchwork of systems they bought and hobbled together. That's why each region is different, and changes roll out at varying times. >If anything, it's "more discrete info". And are >you saying that it always displays Englewood, no matter where you are when >you make the call? The CID info displayed will not change with your location when you place a call, because you are still calling from the same number. Frank@SPAM2TRASH.com (Frankster) posted: >...Problem is, the incoming town displayed on the >receivers end is not the city I am in when I make > the call, and is not the city I purchased the phone, >and it is not the city I live in... It is the city in which your telephone number exchange is located. For xxx-yyy-zzzz, yyy is determined by the location of the telco central office that interfaces with Verizon Wireless. And what if it only displays a State, such as Massachusetts, or New York ? SignatureI work for the ILEC ...." stuff happens! " > Frank@SPAM2TRASH.com (Frankster) posted: > [quoted text clipped - 6 lines] > xxx-yyy-zzzz, yyy is determined by the location of the telco central > office that interfaces with Verizon Wireless. > Frank@SPAM2TRASH.com (Frankster) posted: > [quoted text clipped - 6 lines] > xxx-yyy-zzzz, yyy is determined by the location of the telco central > office that interfaces with Verizon Wireless. No, that doesn't hold water. Englewood is a different exchange than my number. -Frank Actually I think he meant the "Rate Center" that your VZ Wireless number is based in. And Wireless do NOT share exchanges (NXX's) with VZ Wireline.. SignatureI work for the ILEC ...." stuff happens! " >> Frank@SPAM2TRASH.com (Frankster) posted: >> [quoted text clipped - 11 lines] > > -Frank Mystery solved... FYI The LIDBs data base is in the process of being updated. This data base is used to display the name on caller ID. In the past if a customer received a call from an individual or company that was not part of the CNAM interconnection agreement they would receive a name display of "unknown or unavailable". This is the case of many wireless companies. With the data base update the CPE message of Name Unknown or Name Unavailable will be replaced with the "State Name", where the call originated. The phone number will still display as normal. Thanks > Mystery solved... > [quoted text clipped - 10 lines] > > Thanks Hmm.. I get City and State name (Englewood, CO). CO is the state where the call origininated but not the city where the call originated. Personally, I'm not keen on passing out any information other than my phone number. I don't really want to the recipient to know where I am when I place the call. None of their business. Too much information. Problem is, all I can do is turn off CallerID completely. No other configuration available to me. That would also eliminate the number. I want just the number passed. -Frank >I don't really want to the recipient to know where I am when I place >the call. That's not going to happen, so don't worry about it. CID does not work that way. >>I don't really want to the recipient to know where I am when I place >>the call. > > That's not going to happen, so don't worry about it. CID does not > work that way. Well, perceived or not, it appears to the recipient to be working that way right now in my area. I am in Denver Colorado in one of the many suburbs around the Denver Metro area. Of course, I travel all over the metro area during the day with my work. When I call a Qwest land line, my caller ID info appears as "Englewood, CO xxx.xxx.xxx.xxxx". This happens regardless of where I am actually placing the call from. But it *appears* to the recipient that I am calling from Englewood, CO. Once, my wife asked me what I was doing in Englewood. I said "Huh...? I'm not in Englewood." That's how I first found out. We get enough telemarketers calling (and I'm sure other folks do to) that we learn to ignore callerIDs such as "Englewood" if we don't know anyone there. Or, Littleton, Aurora, Northglenn, Westminster, etc (any number of local suburbs). 99 percent of the time when you see that, it is a telemarketer or a nuisance call. Bottom line... leave my callerID function at sending the number only, or allow me to configure it for what I prefer. -Frank >>>I don't really want to the recipient to know where I am when I place >>>the call. [quoted text clipped - 18 lines] >suburbs). 99 percent of the time when you see that, it is a telemarketer or >a nuisance call. But this is not the same as the recipient *knowing* where you are when you make the call. The calls say Englewood regardless of where you are, so they *assume* that's where you are. One would think most CID subscribers would have figured that out by now. Is there an exchange in the Denver area that you would feel better about it showing? You might could ask VZW for a number change to one that shows that city. I was assigned a Greenville, SC number, but I bet if I pushed it, I could have been issued one in another city (the city that services the zip code where I actually live, for example). >Bottom line... leave my callerID function at sending the number only, or >allow me to configure it for what I prefer. I cannot argue against that. Personally, I prefer the City/State format, but with Alltel (my current carrier), I can change the caller ID name displayed by submitting the change on a form included with each bill. It defaults to the account name for all 3 lines. I wish I could make each line show the name of the phone holder instead of one name for all lines, but it's still better than the options VZW gives you now (read: none). And it's not just cell phones. Verizon (not Wireless) has a couple of land line islands in this predominately BellSouth region. Calls to my BS line from a VZ land line show only City/State, too, so it appears VZ and VZW behave the same WRT CID. >>>>I don't really want to the recipient to know where I am when I place >>>>the call. [quoted text clipped - 49 lines] > BS line from a VZ land line show only City/State, too, so it appears > VZ and VZW behave the same WRT CID. Actually, it can be worse than *knowing*. Perceptions are reality. For instance, I call one of my clients and tell him that I got his voicemail but I cannot be at his place of business to fix the problem for awhile because I am 50 miles away. Of course, his business is in "Englewood", which he saw was my location when I answered the phone. Yes, he is assuming. Doesn't much matter though, still makes me look bad. And he probably wouldn't say anything about it. Bottom line, it appears as wrong information. -Frank >> And it's not just cell phones. Verizon (not Wireless) has a couple of >> land line islands in this predominately BellSouth region. Calls to my [quoted text clipped - 10 lines] > > -Frank I like cellphone CID just the way it is. Unfortunately there are juicy commercial reasons to even go further and use the GPS capabilities to show where the phone is located. And sometimes CID info can lead to strange problems. My buddy has a business with about 8 phones. Our home area was last Altel before it was swapped with another area to become VZW. Altel started supplying the account name on CID. All of the phones were in my buddies name and now there were 8 numbers that all reported "Fred Smith". My buddies key (total luddite) guy has a hot wife. They got into a big battle after he looked at his home CID and wanted to know why my buddy was calling his wife. >>> And it's not just cell phones. Verizon (not Wireless) has a couple of >>> land line islands in this predominately BellSouth region. Calls to my [quoted text clipped - 23 lines] > luddite) guy has a hot wife. They got into a big battle after he looked at > his home CID and wanted to know why my buddy was calling his wife. Hee hee... really, everything but the number should be configurable by the user, or not included. Period. -Frank >And sometimes CID info can lead to strange problems. My buddy has a >business with about 8 phones. Our home area was last Altel before it was [quoted text clipped - 4 lines] >looked at his home CID and wanted to know why my buddy was calling his >wife. Yet he didn't remember calling home? Hmm. A simple glance at the CID display would have shown the number that called. When one of my other phones calls me and I see my name on the display, I know it's not me calling. Have your buddy fill out the form on the back of his payment remittance slip to change the CID for all lines to something like "Unlisted Number" or "Cellular Number", or maybe the company name. >> And sometimes CID info can lead to strange problems. My buddy has a >> business with about 8 phones. Our home area was last Altel before it was [quoted text clipped - 9 lines] > phones calls me and I see my name on the display, I know it's not me > calling. But consider that a jealous technophobe was involved. Along those same lines another buddy used to be a smoker. There was the "Joe Camel" ad campaign where among other things they gave out matches with Joe camel on them and what looked like a handwritten note inside the cover which included phone numbers etc. My buddys wife found one of them and just couldn't get the idea that it was a preprinted message. > Have your buddy fill out the form on the back of his payment > remittance slip to change the CID for all lines to something like > "Unlisted Number" or "Cellular Number", or maybe the company name. It only lasted for a while (probably killed after similar other stuff happened) and we have been a VZW market now for quite some time. >>And sometimes CID info can lead to strange problems. My buddy has a >>business with about 8 phones. Our home area was last Altel before it was [quoted text clipped - 13 lines] > remittance slip to change the CID for all lines to something like > "Unlisted Number" or "Cellular Number", or maybe the company name. I just tried it (in Nevada) and my landline CID shows WIRELESS NUMBER followed by the number of my cell phone. I have no complaint about that! >>>And sometimes CID info can lead to strange problems. My buddy has a >>>business with about 8 phones. Our home area was last Altel before it was [quoted text clipped - 16 lines] > I just tried it (in Nevada) and my landline CID shows WIRELESS NUMBER > followed by the number of my cell phone. I have no complaint about that! Although "wireless number" is better than a lot of the idiocy going on, I see no need to identify the technology. Imagine... "Wire number", "Radiophone number", "Skype number", "Vonage number", "Air Carrier number". "Satellite from a cruise ship" number. The whole thing is just stupid. -Frank >Although "wireless number" is better than a lot of the idiocy going on, I >see no need to identify the technology. Imagine... "Wire number", >"Radiophone number", "Skype number", "Vonage number", "Air Carrier number". >"Satellite from a cruise ship" number. The whole thing is just stupid. Thanks, Frankster, you just gave me an idea. I'm think I'm going to have mine changed to "From a Cruise Ship". I like to leave 'em wondering.:-) >> Actually, it can be worse than *knowing*. Perceptions are reality. For >> instance, I call one of my clients and tell him that I got his voicemail but [quoted text clipped - 5 lines] > > I like cellphone CID just the way it is. *67 is your friend. SignatureSteve Sobol, Professional Geek ** Java/VB/VC/PHP/Perl ** Linux/*BSD/Windows Victorville, California PGP:0xE3AE35ED It's all fun and games until someone starts a bonfire in the living room. >>> Actually, it can be worse than *knowing*. Perceptions are reality. For >>> instance, I call one of my clients and tell him that I got his voicemail but [quoted text clipped - 7 lines] > >*67 is your friend. Unless you block those sorts, like me. The change I'd REALLY love to see with CID (in this case, Alltel), is the ability to change both the name AND number that CID displays. I'd prefer it show my home phone number instead of my cell. I HATE people calling directly to my cell phone. If I'm home, I never hear it, and they leave a message that sits unanswered for hours. If everyone would always call me at home only, they are assured of reaching me if I'm awake. The phone rings at home 4 times, and if I don't answer there, it rolls over to the cell. |
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