 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussion Groups General General TopicsGSMBluetoothProviders AlltelATT WirelessCingularFidoNextelSprint PCST-MobileVerizonManufacturers EricssonNokiaMotorolaCountry Specific Australian GroupUK GroupRelated Topics PocketPCPalmMore Topics ... |
Cellular Phone Forum / Providers / Verizon / November 2006LG VX8000 no sound
My son-in-law's VX8000 all of a sudden has no sound. Not from the earpiece nor any keytones. It receives calls and will place calls, but that's of little use without sound. He claims the phone suffered no trauma and the only thing that looks different is the words "CAR KIT" now displayed on both screens that wasn't there before. I tried to find some explanation of this feature in the manual but can find no reference to it at all. My LG phone has a "Driving Mode" feature toggled by the Voice Command key when the unit is closed, but pressing the voice key on the VX8000 when the phone is closed gives a "VOICE MEMO NOT AVAILABLE" message, which may merely mean none is currently in memory. Any ideas on either the complete loss of audio or the mysterious "CAR KIT" on the display?  Signaturedvus Sounds like the phone is confused and thinks an external headset is installed, therefore, no speaker. Could simply be broken, but maybe going through the menus may help. Baring an easy fix, a firmware update at the VZW store may restore it to normal operations. -Frank > My son-in-law's VX8000 all of a sudden has no sound. Not from the earpiece > nor any keytones. It receives calls and will place calls, but that's of [quoted text clipped - 10 lines] > Any ideas on either the complete loss of audio or the mysterious "CAR KIT" > on the display? >Sounds like the phone is confused and thinks an external headset is >installed, therefore, no speaker. Could simply be broken, but maybe going >through the menus may help. Baring an easy fix, a firmware update at the VZW >store may restore it to normal operations. > >-Frank I'm not familiar with this particular model but it seems to me like the phone thinks it's connected to a car phone. In other words, some cars have the ability to use a built in hands free, voice activated OEM system that relays to the cell phone. I'd think that if you go into the settings, find where it's set to go into car mode and disable it, the problem will go away. >> My son-in-law's VX8000 all of a sudden has no sound. Not from the earpiece >> nor any keytones. It receives calls and will place calls, but that's of [quoted text clipped - 10 lines] >> Any ideas on either the complete loss of audio or the mysterious "CAR KIT" >> on the display? Does anyone know *where* in the menus this "car mode" is mentioned? I've looked and can't find it and the manual seems to have no mention of it (other than notices that a hands-free accessory is available). Signaturedvus >> Sounds like the phone is confused and thinks an external headset is >> installed, therefore, no speaker. Could simply be broken, but maybe [quoted text clipped - 30 lines] >>> -- >>> dvus > Does anyone know *where* in the menus this "car mode" is mentioned? I've > looked and can't find it and the manual seems to have no mention of it > (other than notices that a hands-free accessory is available). Car mode might = bluetooth enabled? SignaturePierre Salinger Memorial Hook, Line & Sinker, June 2004 COOSN-266-06-25794 >> Does anyone know *where* in the menus this "car mode" is mentioned? >> I've looked and can't find it and the manual seems to have no >> mention of it (other than notices that a hands-free accessory is >> available). > > Car mode might = bluetooth enabled? Maybe, but I couldn't find anything about bluetooth in the menus either. Signaturedvus >>> Does anyone know *where* in the menus this "car mode" is mentioned? >>> I've looked and can't find it and the manual seems to have no [quoted text clipped - 4 lines] > > Maybe, but I couldn't find anything about bluetooth in the menus either. VX8100 had it but not the 8000 SignaturePierre Salinger Memorial Hook, Line & Sinker, June 2004 COOSN-266-06-25794 >>>> Does anyone know *where* in the menus this "car mode" is mentioned? >>>> I've looked and can't find it and the manual seems to have no [quoted text clipped - 7 lines] > > VX8100 had it but not the 8000 I see. This one apparently has a "Car Kit" feature, whatever that is, but it seems to be undocumented. I don't know that this feature is related to the lack of sound, but it seemed like a good place to start. Unfortunately, no one seems to know how to Enable/Disable the feature. Signaturedvus >>>>> Does anyone know *where* in the menus this "car mode" is mentioned? >>>>> I've looked and can't find it and the manual seems to have no [quoted text clipped - 12 lines] > lack of sound, but it seemed like a good place to start. Unfortunately, no > one seems to know how to Enable/Disable the feature. Another mentioned water damage. I'm inclined to agree at this point. I tossed an LG phone that my son had but swore up and down that it didn't get wet but a visual showed otherwise. SignaturePierre Salinger Memorial Hook, Line & Sinker, June 2004 COOSN-266-06-25794 > Another mentioned water damage. I'm inclined to agree at this point. I > tossed an LG phone that my son had but swore up and down that it didn't > get wet but a visual showed otherwise. At least he didn't flush it! LOL. -Frank >>>>>> Does anyone know *where* in the menus this "car mode" is mentioned? >>>>>> I've looked and can't find it and the manual seems to have no [quoted text clipped - 16 lines] >tossed an LG phone that my son had but swore up and down that it didn't >get wet but a visual showed otherwise. easy to verify. Just open the battery compartment and see if the white strip has changed color. >>>>>>> Does anyone know *where* in the menus this "car mode" is >>>>>>> mentioned? I've looked and can't find it and the manual seems [quoted text clipped - 20 lines] > easy to verify. Just open the battery compartment and see if the > white strip has changed color. It's not my phone, so I can't verify what did or didn't happen to it but I have looked at closely and had the battery compartment open. It shows no signs of having been wet at all and, other than normal scrapes around the corners, shows no signs of trauma. That's not to say it may not have been dropped, I don't know for sure, but according to the owner it was ok one night and had "CAR KIT" in the display and no sound whatsoever the next morning. As a side note, he went and purchased an ear-bud/mike cord for it but gets no audio from that either. I can think of no explanation for this other than a bad audio component of some kind since all the visual features seem to work ok and the phone still can make and receive calls. If it weren't for that "CAR KIT" suddenly appearing on the display I'd guess it was a goner, but I'd be surer if I could turn off that mode and it still had no audio. Does anyone know if there is some "master reset" for these devices that might restore the sound, or would that erase information necessary to use it at all, (such as it's present phone number)? Also, is it advisable to disassemble the phone to look for broken wires or components? Signaturedvus >>>>>>>> Does anyone know *where* in the menus this "car mode" is >>>>>>>> mentioned? I've looked and can't find it and the manual seems [quoted text clipped - 40 lines] > at all, (such as it's present phone number)? Also, is it advisable to > disassemble the phone to look for broken wires or components? Try ##data# on the keypad. Might need your pin code. SignaturePierre Salinger Memorial Hook, Line & Sinker, June 2004 COOSN-266-06-25794 >>>>>>>>> Does anyone know *where* in the menus this "car mode" is >>>>>>>>> mentioned? I've looked and can't find it and the manual seems [quoted text clipped - 44 lines] > > Try ##data# on the keypad. Might need your pin code. Not to appear thick or anything, but how does one enter "##data#" on the keypad? I get ##3 etc. Signaturedvus >>>>>>>>>> Does anyone know *where* in the menus this "car mode" is >>>>>>>>>> mentioned? I've looked and can't find it and the manual seems [quoted text clipped - 47 lines] > Not to appear thick or anything, but how does one enter "##data#" on the > keypad? I get ##3 etc. Yeh I guess that's the way ##3282#. I was googling on vx8000 secret codes and came up with that one. You might try http://www.howardforums.com/ and search the discussions. SignaturePierre Salinger Memorial Hook, Line & Sinker, June 2004 COOSN-266-06-25794 >>>>>>>>>>> Does anyone know *where* in the menus this "car mode" is >>>>>>>>>>> mentioned? I've looked and can't find it and the manual [quoted text clipped - 51 lines] > secret codes and came up with that one. You might try > http://www.howardforums.com/ and search the discussions. I ran into that site and found it very interesting. Anyways, the mystery is solved. The owner of the phone ran into a friend who has the same phone and to whom the same thing happened! His problem had been in the charger slot so they got a magnifier and light and took a look. Sure enough, one of the contacts in the slot had come out of its groove and was crossed over and shorted onto its neighbor. It snapped right over into its own spot with a little help from a needle and *presto*, problem solved! Audio is back and the "CAR KIT" is gone from the display. No idea what that Car Kit feature was or how to access it, but in my investigating I saw where lots of phones have undocumented features so maybe that was one of those. Signaturedvus >>>>>>>>>>>> Does anyone know *where* in the menus this "car mode" is >>>>>>>>>>>> mentioned? I've looked and can't find it and the manual [quoted text clipped - 63 lines] > Car Kit feature was or how to access it, but in my investigating I saw where > lots of phones have undocumented features so maybe that was one of those. Cool, I was certain is was a physical defect. SignaturePierre Salinger Memorial Hook, Line & Sinker, June 2004 COOSN-266-06-25794 >> easy to verify. Just open the battery compartment and see if the >> white strip has changed color. [quoted text clipped - 18 lines] >at all, (such as it's present phone number)? Also, is it advisable to >disassemble the phone to look for broken wires or components? I'm sure there's a master reset which will put it back to factory settings. I don't believe it gets rid of the phone number though. However, the moisture damage may not have any visible signs other than the moisture strip in the battery compartment changing color. Of course, the simple question is why isn't this person who owns the phone just go by a Verizon store and as the tech to take a look at it? This may be something they're very well aware of and can fix right there for free. Also, while he's there, he can check to see if there's any s/w upgrades for the phone as well. >>> easy to verify. Just open the battery compartment and see if the >>> white strip has changed color. [quoted text clipped - 25 lines] > However, the moisture damage may not have any visible signs other than > the moisture strip in the battery compartment changing color. I didn't see any moisture strip in there, but then, I don't know what it looks like. > Of course, the simple question is why isn't this person who owns the > phone just go by a Verizon store and as the tech to take a look at it? That may be the next step. > This may be something they're very well aware of and can fix right > there for free. Also, while he's there, he can check to see if > there's any s/w upgrades for the phone as well. I'll ask him to mention that. Signaturedvus <snip> >> I'm sure there's a master reset which will put it back to factory >> settings. I don't believe it gets rid of the phone number though. [quoted text clipped - 3 lines] >I didn't see any moisture strip in there, but then, I don't know what it >looks like. ...if you take the battery out, the strip looks like a small, white piece of tape. About 1/16" of wide and usually no more than 1/4" long. *Don't* touch it though. And definitely don't be anywhere near any water source (e.g. rain, checking your phone whilst in the shower... :-) ), while checking it. The tape, I've been told, is very sensitive to even humidity. AND, if Verizon sees that the moisture strip has been activated (e.g. changed color other than white), the phone warranty is void. >> Of course, the simple question is why isn't this person who owns the >> phone just go by a Verizon store and as the tech to take a look at it? > >That may be the next step. ...if he does do this, can you post what the tech said? >> This may be something they're very well aware of and can fix right >> there for free. Also, while he's there, he can check to see if >> there's any s/w upgrades for the phone as well. > >I'll ask him to mention that. ..that's how I found out that there was a s/w upgrade to my Chocolate phone that gave it speakerphone capability. I'm surprised (ok, not really), that since Verizon has your phone information in your account info, that they can't send an automated message when there's a software upgrade available and what the upgrade does. I would of never had known if I hadn't gone to the store to replace my wife's defective Motorola phone. > <snip> > [quoted text clipped - 14 lines] > moisture strip has been activated (e.g. changed color other than > white), the phone warranty is void. Thanks for the info. >>> Of course, the simple question is why isn't this person who owns the >>> phone just go by a Verizon store and as the tech to take a look at [quoted text clipped - 3 lines] > > ...if he does do this, can you post what the tech said? I would have, but see my reply to MeatPlow for the outcome of the problem. >>> This may be something they're very well aware of and can fix right >>> there for free. Also, while he's there, he can check to see if [quoted text clipped - 9 lines] > never had known if I hadn't gone to the store to replace my wife's > defective Motorola phone. They probably don't want everyone coming in at once, I guess. Signaturedvus >My son-in-law's VX8000 all of a sudden has no sound. Not from the earpiece >nor any keytones. It receives calls and will place calls, but that's of [quoted text clipped - 10 lines] >Any ideas on either the complete loss of audio or the mysterious "CAR KIT" >on the display? have you tried going into: From the main menu: Setup --> Car Use --> settings and disabling car use? >> My son-in-law's VX8000 all of a sudden has no sound. Not from the >> earpiece nor any keytones. It receives calls and will place calls, [quoted text clipped - 17 lines] > > Setup --> Car Use --> settings and disabling car use? I see no "Car Use" or anything similar in the Setup or any other menu. That seems like a logical place to access the Car Kit feature, but I just can't find it. Signaturedvus > on the VX8000 when the phone is closed gives a "VOICE MEMO NOT AVAILABLE" > message, which may merely mean none is currently in memory. BTW, just as additional input, the message quated above is normal for the 8000. It does not have "Voice Memo" capability. -Frank >> on the VX8000 when the phone is closed gives a "VOICE MEMO NOT >> AVAILABLE" message, which may merely mean none is currently in >> memory. > > BTW, just as additional input, the message quated above is normal for > the 8000. It does not have "Voice Memo" capability. I see, thanks. Apparently, though, the VX8000 *does* have a Car Kit feature that you can't turn off or even read about in the manual. Signaturedvus It likely got wet. I have seen that type of message on phones that have been exposed to moisture. Probably not fixable for a reasonable cost...better to replace it. > My son-in-law's VX8000 all of a sudden has no sound. Not from the earpiece > nor any keytones. It receives calls and will place calls, but that's of > little use without sound. He claims the phone suffered no trauma and the > only thing that looks different is the words "CAR KIT" now displayed on > both screens that wasn't there before. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.