Anyone prompted to Change Password at VZW Website?

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Frankster - 24 Nov 2006 18:53 GMT

I was just prompted to change my password at the VZW website. I was given no
choice, just do it. The notes said that my account was "locked" and this was
"often because of too many failed logon attempts", and that I need to choose
a new password to unlock my account. I did. And everything proceeded
normally.

However, I did not fail any logon attempts. Is this just a standard
re-passwording effort on their part? Or do I need to worry that someone was
hacking into my account?

Anyone with a similar experience?

As an added note, it was within one day of my B-day, in case they happen to
use that to force annual password changing. I dunno, just thinking out loud.

-Frank

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John - 24 Nov 2006 21:43 GMT

I was about 2 months ago.

> I was just prompted to change my password at the VZW website. I was given no
> choice, just do it. The notes said that my account was "locked" and this was
[quoted text clipped - 12 lines]
>
> -Frank

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Bruce - 25 Nov 2006 02:07 GMT

If either you or another party had failed to log into your account, even
if mistakenly, it would prompt you to change the password before allowing
you access, period. Either scenario that you spelled out is equally
likely.

> I was just prompted to change my password at the VZW website. I was
> given no choice, just do it. The notes said that my account was
[quoted text clipped - 13 lines]
>
> -Frank

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Frankster - 25 Nov 2006 02:22 GMT

I can guarantee that no one in my family, nor I, failed consecutive logons.
(I'm the only one that knows the userID and password). That is why I was
curious about this.

It could mean that a net intruder of sorts was trying to crack my account.
Dunno...

It could also mean that someone with a very similar userID mistakenly
spelled his own userID wrong and typed in mine. Then proceeded to fail the
password multiple times before he realized he had typed the userID wrong.
This is probably a very possible scenario. I've seen that happen at work
when a user sits at another employee's computer and tries to logon by only
entering his password (not realizing that another userID - not his own - is
displayed already). He unintentially locks out the other user :)

Or, it could be that VZW occasionally forces a change in PW and just didn't
explain that well on the instruction page I got.

BTW, like another poster, I was requested to change my password a few months
ago (maybe 3 or 4?) to adhere to their new, more stringent password
requirements (complex). I did that then. I was just surprised by this most
recent development. Thought I'd ask here to see if anyone else was affected.

-Frank

> If either you or another party had failed to log into your account, even
> if mistakenly, it would prompt you to change the password before allowing
[quoted text clipped - 18 lines]
>>
>> -Frank

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N_Joyin_Life - 25 Nov 2006 17:17 GMT

I had to also. I don't login very often either, maybe every 6 mths. I'm
sure just because of the nature of the biz someone has some program out
there to try.

> I can guarantee that no one in my family, nor I, failed consecutive logons.
> (I'm the only one that knows the userID and password). That is why I was
[quoted text clipped - 43 lines]
>
> >> -Frank- Hide quoted text -- Show quoted text -

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Peter Pan - 26 Nov 2006 01:42 GMT

> I was just prompted to change my password at the VZW website. I was
> given no choice, just do it. The notes said that my account was
[quoted text clipped - 12 lines]
> thinking out loud.
> -Frank

Yup.. I used to have the name "PeterPan" on VZW, and it was always getting
locked and I had to change the password, cuz I guess a lot of people tried
to get that name... I finally changed it to something else...

FYI, same thing happened on Directv's website (I was PeterPan on there too,
had to pick a new name)...

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Quaoar - 28 Nov 2006 02:31 GMT

I do not know authoritatively that this is the case, but Vz has
implemented multi-level authorization on call-in (*66). If one has not
provided a separate password for the phone support, then one cannot get
access to one's on-line account. Call *66 and and you might be
subsequently authorized on the web access.

Q

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