How the LG Chocolate phone made it to the market is beyond me.  This
phone should never have passed the most basic customer test.
Problem: The phone touch activation buttons instead of push buttons
which means...
 1) If you're using the phone and your face brushes one of the
buttons, it starts activating functions during the call.   Am I the
only one who puts the phone to the ear when calling?  Like I said...
basic customer tests.

 2)  When typing a text message, if you accidentally brush over the
send button, the text message is sent.  Sometimes you don't even have
to touch it... just hovering over the touch button sometimes activates
the send.

 3) The response time of the touch is too slow.  So.. even if you hit
the touch button on purpose, there is a 1 second delay in screen
changing so you might hit the button again thinking that it didn't
catch the first time.  Now it cycles through two clicks.

The list of problems the touch screen causes is exponential.  But when
your most BASIC functions of a device becomes difficult, then the
conclusion is simple.... The Device is UNUSABLE