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Cellular Phone Forum / Providers / Verizon / March 2007

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Verizon records cellular conversations

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Nomen Nescio - 22 Mar 2007 13:10 GMT
I have two cellular phones (different phone numbers) on my Verizon
cellular account.

Yesterday, I got a routine call from my son (calling from a landline
phone) on one of these two cellular lines. It lasted about 2 minutes.

A few minutes later, that entire two-way conversation showed up as a
voicemail message on my second cellular line which beeped to tell me
that it had a voicemail message.

I can see how a software screwup on Verizon's part could route a
voicemail message intended for Line#1 to Line#2. But in this case there
was never ANY voicemail message in the first place, but a routine
cellular conversation. The only way it could have ended up as a
voicemail message is if Verizon recards all cellular conversations and
mishandled this particular recording.

Watch out.
TeddeLI - 22 Mar 2007 15:54 GMT
Nomen Nescio wrote :
> I have two cellular phones (different phone numbers) on my Verizon
> cellular account.
[quoted text clipped - 14 lines]
>
> Watch out.

From the title of your topic you imply that Verizon does this to every
phone call. I will wager that this was some kind of glitch in the
system and that Verizon does not record the billions of calls every
day.

I suggest you take some legal action against Verizon and let us know
how you make out.
Cubit - 22 Mar 2007 17:14 GMT
It sounds like the son might have used 3 way calling to call both phones.
Thus, one phone gets a voicemail message of the conversation on the other
phone.

> Nomen Nescio wrote :
>> I have two cellular phones (different phone numbers) on my Verizon
[quoted text clipped - 23 lines]
> I suggest you take some legal action against Verizon and let us know
> how you make out.
David M. Moore - 23 Mar 2007 01:58 GMT
> cellular conversation. The only way it could have ended up as a
> voicemail message is if Verizon recards all cellular conversations and
> mishandled this particular recording.

I seriously doubt it.  Do you have any idea of the scale of data
recording facility it would take to record just one day's calls in the
United States on Verizon's network?  Or even one hour.  Now, expand that
vision to 365 days a year.  There does not exist on this planet a
facility that could do recording on that level.  I'll go so far as to
state I don't think the facilities exist to record even one day, and that
includes taking in to consideration that the calls are in digital form
and it may be possible to  compress them a bit.

The feds can't record that much data in real time.

I agree with one of the other replies.  I think it was something in how
your son placed the call.
Diamond Dave - 23 Mar 2007 21:15 GMT
>A few minutes later, that entire two-way conversation showed up as a
>voicemail message on my second cellular line which beeped to tell me
>that it had a voicemail message.

Its a software screwup. The phone call went to voice mail and to the
phone at the same time. It happens sometimes when a call should be
forwarded to voice mail, but goes to both voice mail and a phone at
ths same time. Its a call forwarding issue.

I've seen it happen before. Nothing to get overly concerned about.

Dave
 
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