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Cellular Phone Forum / Providers / Verizon / July 2007

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Motorola E815 phone

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Willi Wonka - 20 Jul 2007 03:12 GMT
Does this phone suck or what! I have a 2 year contract which is
up(thank God) in March 2008) I have had to replace this phone 3 times.
The charging port is bogus and when you plug the phone in it shuts
down. I have phone insurance and they charge me $50.00 to replace this
crappy phone. I have asked to be allowed for an early upgrade due to
the numerous problems and 3 replacements but they refuse to. Now with
the latest replacement when I push the buttoms to dial sometimes it
takes 3 or 4 times for the button to actually work.  I think the
verizon network has gotten bad also. I have experienced some dropped
calls. I thought verizon was suppose to have the best network and
fewest dropped calls. What camera phone should I eventually replace
this shitty phone with. I only use the phone for calling and a pic if
necessary.
Quaoar - 20 Jul 2007 04:19 GMT
> Does this phone suck or what! I have a 2 year contract which is
> up(thank God) in March 2008) I have had to replace this phone 3 times.
[quoted text clipped - 9 lines]
> this shitty phone with. I only use the phone for calling and a pic if
> necessary.

The e815 has been a nightmare for some, and unusually reliable for
others.  I never thought I would ever recommend an LG phone, but LG is
making some very (IMO!) high quality and functional phones.  My LG
Vx8300 is an exceptionally high quality phone compared to my string of
Moto phones over the years.

Q
Carl - 20 Jul 2007 16:58 GMT
>> Does this phone suck or what! I have a 2 year contract which is
>> up(thank God) in March 2008) I have had to replace this phone 3
[quoted text clipped - 13 lines]
> others.  I never thought I would ever recommend an LG phone, but LG is
> making some very (IMO!) high quality and functional phones.  My LG

Speaking of which, I'm hoping LG/Verizon gets the Prada pushed through the
red tape. It's currently the only phone out there which has some appeal to
me.
Dennis Ferguson - 20 Jul 2007 18:30 GMT
>> The e815 has been a nightmare for some, and unusually reliable for
>> others.  I never thought I would ever recommend an LG phone, but LG is
[quoted text clipped - 3 lines]
> red tape. It's currently the only phone out there which has some appeal to
> me.

They might now.  I see from this

  http://www.nytimes.com/2007/07/20/business/20verizon.html?_r=1

that Verizon has bailed on Qualcomm over the Broadcom patent
infringement.  You'll be paying an extra $6 for your phone though.

Dennis Ferguson
Carl - 21 Jul 2007 05:17 GMT
>>> The e815 has been a nightmare for some, and unusually reliable for
>>> others.  I never thought I would ever recommend an LG phone, but LG
[quoted text clipped - 13 lines]
>
> Dennis Ferguson

Excellent news. Thank you. I just hope the Prada will be realistically
priced despite the $6, in light of the overall superiority of the iPhone.
Actually, the only new thing the Prada brings to the table is the
touchscreen. But I like its styling and size.
XS11E - 20 Jul 2007 04:40 GMT
> Does this phone suck or what!

No, it's the best phone I've ever had by a HUGE margin!  Great signal,
incredible battery life, clear as can be listening or talking and
totally reliable, not one single hiccup.

My "New every two" is coming up and I'm keeping the E815, wouldn't
trade it for anything made now.

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EskWIRED@spamblock.panix.com - 20 Jul 2007 17:46 GMT
In alt.cellular.verizon, XS11E <xs11e@mailinator.com> wrote:

> > Does this phone suck or what!

> No, it's the best phone I've ever had by a HUGE margin!

Me too. I got a new phone recently, but I went back to my E815.  I
recently bought a new battery, a car charger and a home charger for around
10 bucks on eBay.

Great signal,
> incredible battery life, clear as can be listening or talking and
> totally reliable, not one single hiccup.

> My "New every two" is coming up and I'm keeping the E815, wouldn't
> trade it for anything made now.

Get a new phone for free and then sell it on eBay.

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The whole problem with the world is that fools and fanatics are always so
certain of themselves, but wiser people so full of doubts.
    -- Bertrand Russel

David Arnstein - 20 Jul 2007 19:07 GMT
>Get a new phone for free and then sell it on eBay.

I don't know if this still works, but I did this about two years ago:

At the time, Radio Shack was dealing Verizon. I went to my local RS and
bought a new phone for my existing Verizon account. The phone had poor
radio performance, so I returned it to the store. I got all of my money
back. I re-activated my old handset.

My next Verizon phone bill featured a credit for the phone. Verizon
allowed the credit to stand. The only "cost" to me is that I did commit
to two more years of service with Verizon. I am not complaining.

A question for the ng: do you think this would still work today?
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arnstein+usenet@pobox.com          {{   }}
                                    ^^

Carl - 21 Jul 2007 05:22 GMT
>> Get a new phone for free and then sell it on eBay.
>
[quoted text clipped - 11 lines]
>
> A question for the ng: do you think this would still work today?

Work or not work, it's still sort of stealing, and fairly unethical. Not
that I wouldn't do the same, but I wouldn't advertise it on the internet.

Actually, being a gadget lover, I wouldn't want to give up my opportunity
for an upgrade if something came along that intrigued me, though it could be
argued that you already got the discount...
Todd Allcock - 21 Jul 2007 06:12 GMT
> Work or not work, it's still sort of stealing, and fairly unethical.

I disagree.  Whether the OP got the new phone or not, Verizon got the
same deal- atwo year contract in return for $xx credit on the customer's
bill.

> Not
> that I wouldn't do the same, but I wouldn't advertise it on the internet.

T-Mo gave me the same deal a little over a year ago. I wanted to upgrade
to a then out-of-stock high-end handset.  When they explained they
wouldn't be restocked for at least a month, I sweet-taljed them into
letting me buy one from an independent dealer at full retail, then credit
my bill the $200+ difference between retail and upgrade price.

I suppose I could've returned the phone like the OP if I was
dissatisfied, but fortunately I was happy with the phone.

> Actually, being a gadget lover, I wouldn't want to give up my opportunity
> for an upgrade if something came along that intrigued me, though it could be
> argued that you already got the discount...

Agreed- and he's already on his way to his next renewal.  I wish billing
credits were standard options for contract renewals, because I've gone
years without a contract in the past because I was either happy with my
current phone or didn't see a compelling must-have new model (or both.)
Those years I'd have happily taken even a $100 credit in return for
signing a year's contract.


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Carl - 22 Jul 2007 04:06 GMT
>> Work or not work, it's still sort of stealing, and fairly unethical.
>
> I disagree.  Whether the OP got the new phone or not, Verizon got the
> same deal- atwo year contract in return for $xx credit on the customer's
> bill.

While I agree with you about Verizon's end, what about RS, which ended up
losing money (refunding full price is not free, for those of you not in
business), losing their profit margin, possibly losing the incentive money
from Verizon, and now possibly stuck with an opened phone, now 'used'?
Todd Allcock - 22 Jul 2007 21:36 GMT
> While I agree with you about Verizon's end, what about RS, which ended up
> losing money (refunding full price is not free, for those of you not in
> business)

True- however the OP was unsatisfied with that model phone.  He was going
to return it anyway- the only two different scenarios that apply here are:

A) return phone for refund and cancel 2-year contract extension, or,

B) return phone and keep contract extension and phone subsidy, which in
this case was applied as a bill credit to compensate for a "full price"
phone purchase.

> losing their profit margin, possibly losing the incentive money
> from Verizon, and now possibly stuck with an opened phone, now 'used'?

Again, the OP didn't like the phone- Radioshack eats it just like if they
sold him a stereo he didn't like.

As to "incentive money" thre wasn't any- it was a full price purchase-
Verison gave the OP the subsidy directly as a bill credit- not Radioshack.

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XS11E - 20 Jul 2007 20:11 GMT
> In alt.cellular.verizon, XS11E <xs11e@mailinator.com> wrote:
>> My "New every two" is coming up and I'm keeping the E815,
>> wouldn't trade it for anything made now.
>
> Get a new phone for free and then sell it on eBay.

I plan on getting the free phone and using it for a couple of weeks, I
can always go back to the 815 and I'll at least get a chance to
checkout the new phone before selling it.  Much as I like the 815 I'd
like to find a phone that worked as well but was thinner.  NOT smaller,
the keys are already too small for my fat fingers but thinner would be
nice... I doubt I'll find such a thing so you'll probably see my nice
new phone on Ebay a couple of weeks after I get it.

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clifto - 21 Jul 2007 02:33 GMT
> I plan on getting the free phone and using it for a couple of weeks, I
> can always go back to the 815 and I'll at least get a chance to
[quoted text clipped - 3 lines]
> nice... I doubt I'll find such a thing so you'll probably see my nice
> new phone on Ebay a couple of weeks after I get it.

Don't the four-letter phones (RAZR, SLVR, etc) have bigger buttons than
the 815? IIRC the 815 buttons are the same size as those on my v710, and
the 4L phones seemed to have bigger buttons to me.

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"Justice Thomas pointed out that the Constitution does not waive the rights
of the individual because an elite has decided its motives are pure."
-- Paul Greenberg

XS11E - 21 Jul 2007 17:18 GMT
>> I plan on getting the free phone and using it for a couple of
>> weeks, I can always go back to the 815 and I'll at least get a
[quoted text clipped - 8 lines]
> than the 815? IIRC the 815 buttons are the same size as those on
> my v710, and the 4L phones seemed to have bigger buttons to me.

I think they're the same size.  If you're not using a laptop, take a
look at your keyboard.  That's about the smallest size, closest
together keys I want, although I'd prefer bigger with more space
between the keys.  If you are using a laptop, your keys are too small
and too close together for me and I spend a fair amount of time on a
laptop.

I know, it's not possible, but that's what I need!


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LD Hoover - 21 Jul 2007 01:46 GMT
>> Does this phone suck or what!
>
[quoted text clipped - 4 lines]
> My "New every two" is coming up and I'm keeping the E815, wouldn't
> trade it for anything made now.

I have to agree. Best phone by far.  Great signal, great voice dialing; not
a moment's problem.
My NE2 is due end of this month....but I doubt I'm going to go for a new
phone - don't want to give
up my E815.
Plus mine doesn't have that sucky Verizon User Inteface.....now that's a
nightmare.

LD
XS11E - 21 Jul 2007 17:14 GMT
> Plus mine doesn't have that sucky Verizon User Inteface.....now
> that's a nightmare.

Mine doesn't, either.  I can't comment as I've never seen the Verizon
UI.

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stevev - 20 Jul 2007 05:41 GMT
> Does this phone suck or what! I have a 2 year contract which is
> up(thank God) in March 2008) I have had to replace this phone 3 times.
[quoted text clipped - 9 lines]
> this shitty phone with. I only use the phone for calling and a pic if
> necessary.

Not a speck of trouble with mine in nearly 3 years service.  Limited to
stock on hand now since it has been discontinued.  I kept it while waiting
for the Razr2, but the more I read about it the more I am convinced it is
going to be Verizonized.  What a shame.
Carl - 20 Jul 2007 16:55 GMT
> Does this phone suck or what! I have a 2 year contract which is
> up(thank God) in March 2008) I have had to replace this phone 3 times.
[quoted text clipped - 9 lines]
> this shitty phone with. I only use the phone for calling and a pic if
> necessary.

I think part of your problem lies with what I consider the bogus insurance
plan. You may have had trouble with your original phone. That happens
sometimes. But the way the insurance works is that they usually send a
refurb, which means you get someone else's headache. They're supposed to
refurbish them to specs, but I have experienced them having missed a problem
or two, as they usually only address the problem that the phone was
reportedly sent back for.

I will add, though, that my son just replaced his phone under the plan and
the replacement is perfect.

I guess what I'm saying is that it's probably not productive to categorize
the phone as being 'bad'. Unfortunately you've been thrown into a system
that has many potential deficit areas.
GolfGod - 21 Jul 2007 14:53 GMT
> Does this phone suck or what! What camera phone should I eventually
> replace this shitty phone with.

No this phone is great. You should replace this phone with one from another
carrier.
Key - 21 Jul 2007 16:36 GMT
>Does this phone suck or what! I have a 2 year contract which is
>up(thank God) in March 2008) I have had to replace this phone 3 times.
[quoted text clipped - 9 lines]
>this shitty phone with. I only use the phone for calling and a pic if
>necessary.

I don't know if the network has gotten bad or it was never as great as
Verizon would like you to think it is.

I know there are PLENTY of places where I can say...
"Can you hear me now?"  
And nobody answers...
--  --
XS11E - 21 Jul 2007 17:21 GMT
> I don't know if the network has gotten bad or it was never as
> great as Verizon would like you to think it is.
>
> I know there are PLENTY of places where I can say...
> "Can you hear me now?"  
> And nobody answers...

I've had Verizon for many years, ever since it was AirTouch.  I've
travelled quite a bit in the western US and a fair amount in the mid-
west and east.

My total number of dropped calls so far = 0.

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Ness_net - 21 Jul 2007 18:42 GMT
I won't go as far as saying "0" dropped calls... but
I CAN say that my daily experiences, in many VZW markets around
the country are 99.9% positive. A dropped call is rare. A drop or sometimes
garbled call can happen, but I can almost always attribute this to a factor such
as a tunnel, closing elevator door, underground parking, etc, etc.

>> I don't know if the network has gotten bad or it was never as
>> great as Verizon would like you to think it is.
[quoted text clipped - 8 lines]
>
> My total number of dropped calls so far = 0.
balsofsteele@gmail.com - 21 Jul 2007 23:40 GMT
>> I don't know if the network has gotten bad or it was never as
>> great as Verizon would like you to think it is.
[quoted text clipped - 8 lines]
>
> My total number of dropped calls so far = 0.

Eh.  I can leave my house, drive 2.5 miles, and drop no matter what
carrier I have...  I could also say "my total number of dropped calls is
zero" but I certainly make sure to get the hell off the phone when
driving through low spots....

I can give you an outrageous quantity of area that Verizon does not
cover in New Mexico...
XS11E - 22 Jul 2007 06:39 GMT
>> I've had Verizon for many years, ever since it was AirTouch.
>> I've travelled quite a bit in the western US and a fair amount in
[quoted text clipped - 9 lines]
> I can give you an outrageous quantity of area that Verizon does
> not cover in New Mexico...

I've not used mine a whole lot in New Mexico but I have used it some
and always had a good signal.  I guess it depends where you are....

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zwerl1@yahoo.com - 21 Jul 2007 20:04 GMT
> Does this phone suck or what!

Have to strongly disagree.  Best current Verizon phone I've tried is
the VX8300; it's a great phone, but my 2 yr old E815 gets better
reception.

I don't think Verizon has offered a phone with better reception since
the E815 was first offered.
 
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