Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
Discussion Groups
General
General TopicsGSMBluetooth
Providers
AlltelATT WirelessCingularFidoNextelSprint PCST-MobileVerizon
Manufacturers
EricssonNokiaMotorola
Country Specific
Australian GroupUK Group
Related Topics
PocketPCPalmMore Topics ...

Cellular Phone Forum / Providers / Verizon / February 2008

Tip: Looking for answers? Try searching our database.

Text blocking preferences and Amber alerts

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
RBM - 02 Feb 2008 20:44 GMT
After lots of back and forth with Customer service, I finally found that a
phone's ability to send and receive text messages can be turned off by VZW.
I also found that via "my account" on their website, you can register each
phone with "text.vzw.com" and set "preferences" for texting.  Under the
heading of "text blocking" you can control the following:

Keep unwanted messages from being sent to your handset from specific e-mail
addresses, domain names and websites.

Message Blocking Preferences:
Block all messages sent from e-mail?  Yes  No Block all messages sent from
the web?  Yes  No Allow messages sent to my Nickname@vtext.com only.  Yes
No

The issue I and others have, is that we wanted to be sure that setting these
preferences to "yes" would not prevent subscribed to "alerts" such as "Amber
alerts" from reaching our phones.
Sadly and pathetically, VZW customer service is clueless. This is not to say
that they can't answer this question, but that each rep gives a different
answer, usually completely contradicting each other. They also say there is
no way to test this system. In my opinion, there should be no reason that I
can't subscribe to text alerts and still set preferences to deny unwanted
web and email based texts from being sent to my phone. As a text I
subscribed to weather alerts, while having my preferences set to deny web
and email based texts from being sent to my phone. They worked just fine. My
guess is that all subscribed to text alerts will work regardless of the text
preference settings, including Amber alerts. Anyone with any additional
information on this would be welcome to share it.

RBM
Larry - 03 Feb 2008 00:28 GMT
> Sadly and pathetically, VZW customer service is clueless.

Hey, watch it!  This is a NEWSgroup.  This statement isn't news....(c;

We already knew that....(c;
P.Schuman - 19 Feb 2008 12:57 GMT
and how exactly do you suggest that the "filter" know that your so called
"alert"
is actually valid.... it's only an "alert" to you, for the rest of the
world, it's just an email.

So - you would have to be able to say NO to email, and YES to specific email
address exceptions.
RBM - 19 Feb 2008 23:37 GMT
> and how exactly do you suggest that the "filter" know that your so called
> "alert"
[quoted text clipped - 3 lines]
> So - you would have to be able to say NO to email, and YES to specific
> email address exceptions.

It seems to be that you're denying any email or web based texts that are not
requested via VZW, by signing up for them
D. Stussy - 21 Feb 2008 01:14 GMT
> and how exactly do you suggest that the "filter" know that your so called
"alert"
> is actually valid.... it's only an "alert" to you, for the rest of the
world, it's just an email.

We know (and they know) because "amber alerts" are sent from a single [telco
wireless] location - Short code "1112".  I see no reason why they couldn't
exempt it.
 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2008 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.