Cellular Phone Forum / Providers / Verizon / September 2003
How the "Do Not Call" Situation SHOULD have been handled.........
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Blaster - 26 Sep 2003 19:08 GMT I Hate Telemarketing calls, & signed up for the list as soon as it became available.. But... I think the judge was essentially right. Giving this kind of power, to non-elected bureacrats in in a government agency (FTC), is a little scary. I do belive ( & hope) our ELECTED officials can instate a legal version FAST, but I'm not willing to erode our due process & freedoms either.
Why didn't the FREE MARKET come up with a solution long ago?? How's This for an Idea: *** For example, caller ID boxes cost almost nothing. Imagine a similar caller ID box with a "Block Telemarketer" button. If you pick up the phone & it's a telemarketing call, you hit the button, & any future calls from that # would be "recognized & intercepted" by the box, & your phone wouldn't ring. The only "law" needed (if it ain't already so), would be that telemarketers must transmit their caller ID. There isn't any reason why this feature couldn't be incorpoated into Phones & cellphones too. Free downloadable files would surely appear all over the 'net, with "bad number lists" that you could download into your "box" (similar to Spyware/Virus updates), that would essentially give people access to the latest telemarketers phone #'s, & all this WITHOUT any "law", "regulations" or goverment interference! These boxes would also be able to "catch" the telemarketers that are exempt from the current proposed FTC list, & the bad ones that would ignore the list anyway. Best of all, these type devices would create a New industry, new sales & possible boost for the economy! <Idea is mine - All Rights Reserved 9/26/2003> !!
The Ghost of General Lee - 26 Sep 2003 20:13 GMT >x-no-archive:yes > [quoted text clipped - 9 lines] > How's This for an Idea: > *** For example, caller ID boxes cost almost nothing. While true of the boxes, the same cannot be universally said about subscribing to the service.
>Imagine a >similar caller ID box with a "Block Telemarketer" button. If you pick >up the phone & it's a telemarketing call, you hit the button, & any >future calls from that # would be "recognized & intercepted" by the >box, & your phone wouldn't ring. There's already something along those lines available. It's called call block service. Yet another subscription paid to the phone company, and most have a limit of 6 numbers you can block.
>The only "law" needed (if it ain't >already so), would be that telemarketers must transmit their caller >ID. There isn't any reason why this feature couldn't be incorpoated >into Phones & cellphones too. It wouldn't have to be at the phone level. IIRC, there are flags that get transmitted along with the CID info. Require telemarketers (and the like) to transmit a special flag, the cell companies see that flag and stop the call dead at the switch.
> Free downloadable files would surely appear all over the 'net, with >"bad number lists" that you could download into your "box" (similar to [quoted text clipped - 5 lines] > Best of all, these type devices would create a New industry, new >sales & possible boost for the economy! And yank even more money out of our pockets to defeat something we shouldn't even have to be fighting. You are thinking along the right lines, it just needs some fine tuning.
Signal Strength - 26 Sep 2003 20:49 GMT x-no-archive:yes From: The Ghost of General Lee ghost@general.lee Date: 9/26/2003 3:13 PM Eastern:
A- "...It wouldn't have to be at the phone level. IIRC, there are flags that get transmitted along with the CID info. Require telemarketers (and the like) to transmit a special flag, the cell companies see that flag and stop the call dead at the switch...."
### - I think you missed the point. It doesn't "have" to be at the phone level, but it definatley "Should" be at the phone level, where WE have the all the control, & don't need to rely on big corporations, phone companies, laws, regs, courts & lobbyists, as would be the case if we tried to require all the various phone companies to "flag" the calls to be at the switch" & Require telemarketers to send special "flags". _____________________________
B - ".... .And yank even more money out of our pockets to defeat something we shouldn't even have to be fighting. You are thinking along the right lines, it just needs some fine tuning...."
I would suspect most people would rather spend $29.99-59.99 on one of these "blocker boxes/phones" right now, rather than wait for a call list full of loopholes & exemptions, that telemarketers only have to check once every 90 days, & that that "boiler room operations" will soon learn how to close up shop & re- open under a different name every 90 days to get around anyway.
The Ghost of General Lee - 26 Sep 2003 21:44 GMT >x-no-archive:yes From: The Ghost of General Lee ghost@general.lee Date: >9/26/2003 3:13 PM Eastern: [quoted text clipped - 10 lines] >various phone companies to "flag" the calls to be at the switch" & Require >telemarketers to send special "flags". Name one phone that would have the memory necessary to hold such a black list. You would need a mini hard drive in each phone, and would have to update it on a daily basis. The solution suggested presumes requiring telemarketers to send out correct CID info, so it wouldn't be much of a step further to have them send out a flag.
>B - ".... .And yank even more money out of our pockets to defeat something we >shouldn't even have to be fighting. You are thinking along the right lines, it [quoted text clipped - 5 lines] >days, & that that "boiler room operations" will soon learn how to close up >shop & re- open under a different name every 90 days to get around anyway. It's more than just the boxes. The solution proposed would basically require everyone to subscribe to CID service in order for it to work. Are you willing to tell the elderly on fixed incomes that they must spend $4-$8/month (plus the cost of these magic boxes) for CID service just to put an end to harassment by telemarketers? Or are you going to require all phone companies to provide CID service as part of basic service?
In a perfect world, you have the telemarketers (and pollsters and survey takers and charities and politicians) all sending their special flags, and your local phone company is responsible for honoring your blocking requests. You wouldn't even need to subscribe to CID service for this to work. But as I said, that's in a perfect world, which will never exist.
Signal Strength - 26 Sep 2003 22:48 GMT x-no-archive:yes From: The Ghost of General Lee ghost@general.lee Date: 9/26/2003 4:44 PM Eastern Standard Time: """"....Name one phone that would have the memory necessary to hold such a black list. You would need a mini hard drive in each phone, and would have to update it on a daily basis....."
Seems like an exaggeration. I think a few thousand # memory would block more calls than "the List". Remember, Most major Telemarketers are placing calls on behalf of hundreds of clients, so there are far less than you may think. The "box" mentioned would have no problem. As far as cellphones (& Land Phones)... I currently have a Thin handheld Police scanner receiver, ( Alinco DJ-X2000T), that has Two Thousand channels capacity, & in addition to storing up to 9 digits in each memory, It can hold a full Alphanumeric Name, 4 digit Pl code, & numerous other Parameters, in each of its' 2,000 slots, bringing the effective storage up to perhaps 10 times the 2,000. Based on other similar receivers, the the cost of it's memory is probably not even 1/20th of it's retail price. It doesn't have a "hard drive" & has been on the market for years, & i'm sure today could have even 10x that, or more, if there was a market for it!..... As far as "update it daily?? Why?? . Once loaded with the current info database, I doubt it would become obsolete overnight. & besides, "You" can control the addition of numbers at Your will, on a per call basis, or once every 90 days (like the current list proposal), or whatever.
"""".... The solution proposed would basically require everyone to subscribe to CID service in order for it to work...."
All cellphone lines essentially already have Caller ID. "Many" landlines already do. As far as "the elderly" ect... I think that this box concept could lead to a "minimal" CID offshoot service, with a Senior discount & phone Co owned box, for perhaps $1/mnth. Besides, to quote you " Require the Flag & Require the Phone companies to catch it at the switch"-- Who the heck do you think is going to pay for all of that?? The equipment, software, manpower & database & upkeep "required" at the phone company??? They are going to be "required" to keep track of everone who does & doesn;t want the calls, set up this whole capture system, have additional complaints & cust service calls.... unlike the do-able "box" Your "soulution is a unattainable fantasy. Telco's don't want the headache of having to modifying their sys to "flag", setting up cust databases ect, & would all band togeather, with the Telemarketers, to defeat such a proposal. I agree that the box isn't a 100% perfect world idea, but it seems way better than anything else out there.
Peter Pan - 27 Sep 2003 00:05 GMT > """".... The solution proposed would basically require everyone to subscribe > to CID service in order for it to work...." <snipped>
> I agree that the box isn't a 100% perfect world idea, but it seems way better > than anything else out there. The problems I see are A) People have to spend MONEY on a device to stop the a*holes B) or People have to spend MONEY on an upgrade to phone service to pay for the flag C) People that have lifeline service MUST SPEND MORE MONEY just to stop the a*holes from calling D) the database may be unmaintainable or at least will cost more MONEY
I heard a proposed idea that was actually free, know how they have hunting seasons on certain animals at certain times? Make the open season on telemarketers 364 days (can't shoot em on Christmas). Know how they have pictures of missing kids on milk cartons? Put pix of Telemarketers on beer cans. That way only people with guns have to spend MONEY on bullets, and if you really want to thin them out quickly, put a bounty on em! (Use the money saved by replacing shot up traffic signs to pay the bounties).
The Ghost of General Lee - 27 Sep 2003 03:33 GMT >x-no-archive:yes From: The Ghost of General Lee ghost@general.lee Date: >9/26/2003 4:44 PM Eastern Standard Time: [quoted text clipped - 20 lines] >on a per call basis, or once every 90 days (like the current list proposal), >or whatever. This would require every cell user to replace their phone, and those who have just signed up for a two year contract would have to wait two years before they would become "protected" from telemarketers. The list would become obsolete the very instant a new telemarketer gets a new phone line (IOW, every day), because it would be cost advantageous for them to have their numbers changed on a regular basis to defeat your system. And the thought of having to add each new number to your personal list is preposterous. That gives telemarketers a free call to every cell phone from every phone line they have. Then they'll take a page out of the spammer's handbook, change their numbers after a month, and hit every phone again. And it would still penalize prepaid customers, as they would have to foot the bill for every call so their phone could reject them. I thought the point of all of this was to prevent telemarketers from hitting your phone, not dealing with the issue (and paying for the calls) after they did it.
> """".... The solution proposed would basically require everyone to subscribe >to CID service in order for it to work...." [quoted text clipped - 3 lines] >lead to a "minimal" CID offshoot service, with a Senior discount & phone Co >owned box, for perhaps $1/mnth. So you are now injecting a means test into the equation, where the phone company has to create a new bureaucracy to check the ages of their customers, or their financial resources to see if they qualify for the discount. And now you suggest the phone company would own these boxes, which they would have to maintain, creating even more ongoing costs for them.
Requiring 300 million people to go out and purchase a box and subscribe to a service just to put an end to this annoyance is an undue burden. And it still wouldn't deal with issues like forwarded calls or lines being tied up by the box rejecting a call when the customer tries to use the line for an emergency call. And if a business wants to opt into this system, you'll run into incompatibility issues with some PBX systems and the like.
> Besides, to quote you " Require the Flag & Require the Phone companies to >catch it at the switch"-- Who the heck do you think is going to pay for all of >that?? The equipment, software, manpower & database & upkeep "required" at the >phone company??? They are going to be "required" to keep track of everone who >does & doesn;t want the calls, set up this whole capture system, have >additional complaints & cust service calls.... It's really not much different than 900 blocking service they offer now, just in reverse. It won't require any new hardware, just minor reprogramming of their switches. Flags are already being sent. A "P" flag indicates a private call, and most phone company software is already written to reject those calls upon customer demand. The switches can intercept that flag, whether or not the call recipient has CID service. I know this to be a fact because I once had a second line at home (pre-DSL days). Instead of paying extra for CID, I had call return service and anonymous call reject (yes, you can order ACR service from BellSouth *without* having CID), so if I wanted to know who had just called, I just dialed *69 and got the number read back to me.
There won't be a separate database, just an added field in the customer record. When a business gets a new phone line that will be used for telemarketing purposes, that line is marked as such during the ordering process, so there would be no need for any other manpower or upkeep. You seem concerned about who is going to pay for this option, but don't seem to mind forcing everyone to get new cell phones and buy these magic boxes for their land lines and pay extra for a monthly service. I don't follow the logic here.
> unlike the do-able "box" Your "soulution is a unattainable fantasy. Your system is beyond fantasy. The software to stop calls based upon CID flags exists today. See above.
> Telco's don't want the headache of having to modifying their sys to "flag", >setting up cust databases ect, & would all band togeather, with the >Telemarketers, to defeat such a proposal. > I agree that the box isn't a 100% perfect world idea, but it seems way better >than anything else out there. > Phone companies have several things in their favor now. They control both the entry and termination points of the calls. They already have some limited control of telemarketing activities via tarrifs, and using the carrot approach of tax breaks from the government would make them more willing to implement an effective blocking system.
Mark Allread - 26 Sep 2003 22:13 GMT I think the judge was essentially right. Giving this kind of
> power, to non-elected bureacrats in in a government agency (FTC), is a > little scary. In exactly what way? The "list" is a collection of numbers which THE PEOPLE WHO PAY FOR THE PHONE LINES enter their own numbers into. There is absolutely no "power" given to the FTC except that freely given by those people.
Consider it a vote.
BTW, I'd like to know exactly why the telemarketing industry wants to contact people who clearly don't want to be contacted. I refuse to deal with telemarketers and spammers, so the only reason for them to call me is to piss me off. They should be actively supporting the list, since the remaining "callable" numbers can be considered much more likely to be interested in whatever they're pitching, and they wouldn't be wasting money calling disinterested parties.
 Signature Mark
Philip K - 27 Sep 2003 06:40 GMT My land phone rings every 30 minutes from 9 am to 9pm every day with "Private Caller" or "Outside Area" displayed on CID box, i.e. telemarketing computer switches. Verizon sold me their "Caller Intercept" service for a monthly fee and I tried it, but my employer's phone switch sends a zeroed-out CID signal, so those (important) calls would go into the Caller Intercept menu. Since I can't ask them to record their name every time they try to reach me at home, and giving out a PIN to every one at works seems pointless, I stopped the Caller Intercept service.
I have actually begun disconnecting the phone cord on my home phone during certain hours, in frustration. I leave the cell on for emergencies. Free speech is great, sure, but this is just madness, plain and simple.
Phil
Samauri - 30 Sep 2003 13:41 GMT >> My land phone rings every 30 minutes from 9 am to 9pm every day with "Private Caller" >> or "Outside Area" displayed on CID box, i.e. telemarketing computer switches. Verizon [quoted text clipped - 9 lines] >> >> Phil Why not just have your important work calls go to your cellphone?
Chuck Forsberg WA7KGX - 28 Sep 2003 19:28 GMT If the courts decide the no call list is unconstitutional because it discriminates between types of speech, then:
a. modify the list to allow the victim to specify which types of unsolicited calls to refuse
or b. allow paying phone customers to place their name on a list offering for fee answering of calls and provide the means for those called to collect these fees. This is the "Private Citizen" model, and it does not infringe anyone's free speech.
or c. Force telcos to allow calling party pays as an option for phone service at an affordable cost.
Chuck Forsberg caf@omen.com www.omen.com 503-614-0430 Developer of Industrial ZMODEM(Tm) for Embedded Applications Omen Technology Inc "The High Reliability Software" 10255 NW Old Cornelius Pass Portland OR 97231 FAX 629-0665
Al Klein - 28 Sep 2003 21:55 GMT >If the courts decide the no call list is unconstitutional >because it discriminates between types of speech, then: [quoted text clipped - 12 lines] > >Chuck Forsberg Hiya Chuck. Never did thank you for ZMODEM, so thanks.
How about just make telemarketing calls caller pays? If you want to do business you pay for it.
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