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Cellular Phone Forum / Providers / Verizon / September 2003

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weird loss of service

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Brian - 27 Sep 2003 05:42 GMT
I was sitting here in my dorm room chatting with full bars. Suddenly I get
no bars and I lose my service. It's clear skies here. Whats up? I was
gabbing fine for 30 minutes then suddenly it drops off. I was stationary
too.

Never happened before, I always have full bars. even if i walk all over
where i always have full bars I am still stuck in no service.

Is this a verizon problem? I do have the samsung a530, an all digital phone.
p lane - 27 Sep 2003 06:16 GMT
What size town are you in, and how many towers are close to you--Just a
guess, but our small county in a hilly area has only two close
towers--although I notice it more late at night, but it can happen any
time, there is either no digital signal, or no signal (no bars) at
all--may last a few minutes,but I have seen it last for half a day-- I
am assuming some type of either maintenance or problem with the tower.

i would think this less likely is a larger more populous area, where
there are more redundant towers.

"Brian" <no.sp.id4rox@stny.rr.com.am.no> wrote in article
<2z8db.4137$pe7.3096@twister.nyroc.rr.com>:
> I was sitting here in my dorm room chatting with full bars. Suddenly I get
> no bars and I lose my service. It's clear skies here. Whats up? I was
[quoted text clipped - 5 lines]
>
> Is this a verizon problem? I do have the samsung a530, an all digital phone.
Brian - 27 Sep 2003 06:20 GMT
Its a decent sized city - 60-70K people... I couldn't even call out from my
dorm since I rely 100% on my cell I didn't take down my land line PIN number
:) I had a friend call my dorm line, then he did a 3way to connect me to
verizon. They said there is a technical problem in my area grr.. hopefully
it'll be fixed by morning.

darn!!!! this stinks!

> What size town are you in, and how many towers are close to you--Just a
> guess, but our small county in a hilly area has only two close
[quoted text clipped - 19 lines]
>
> [posted via phonescoop.com]
Larry W4CSC - 27 Sep 2003 13:49 GMT
>i would think this less likely is a larger more populous area, where
>there are more redundant towers.

"Redundant towers"....ha ha...hee hee...ho
ho...(chortle)....ROFLMAO...Oh, Stop, please!....ha ha...Oh, it hurts
to laugh this hard!  "redundant towers"....Oh, that's a HOT ONE!....

I gotta remember to send that one to some friends!  It's hilarious!

Larry W4CSC

3600 planes with transponders are burning 8-10 million
gallons of kerosene per hour over the USA.  R-12 car air
conditioners are responsible for the ozone hole, right?
p lane - 27 Sep 2003 16:00 GMT
Even here in a rather rural area, I have at least 4 towers with verizon
service, now one of them is within 3-4 miles on 2300 ft mtn, another 10
or so miles on mtn (south), another 7-8 miles(north) on elevated ridge,
another 12-13 west, and possibly others. When the closest tower is out
of service, I can get service, but bars are much less, and may have to
go outside--and I have seen the nearest tower out for as long as 24
hours----and I have seen the trucks traveling-up the mounain road, I
imagine to fix the thing( most commonly after a storm)   I really hadn't
received any official details of this from from VErizon until your
timely and informative posting but since you speak with such  authority
on this subject, I obviously must be wrong on this.  But the one area on
which we will agree, when the nearest tower goes out ( or whatever you
think happens) I will need my 3 watt analog phone for any of this to
work.

Also, in a nearby metro area where I work, I know of at least 3 towers (
they have been there for years) along a rather densely populated
business area, thru which an interstate passes.  Now I know you are very
knowledgeable about many subjects, more so than I, but at least in my
area, you may not totally correct.  

Thanks

nospam@home.com (Larry W4CSC) wrote in article
<3f7586d6.261935318@news.knology.net>:

> >i would think this less likely is a larger more populous area, where
> >there are more redundant towers.
[quoted text clipped - 10 lines]
> gallons of kerosene per hour over the USA.  R-12 car air
> conditioners are responsible for the ozone hole, right?
Al Klein - 27 Sep 2003 18:50 GMT
>"Redundant towers"....ha ha...hee hee...ho
>ho...(chortle)....ROFLMAO...Oh, Stop, please!....ha ha...Oh, it hurts
>to laugh this hard!  "redundant towers"....Oh, that's a HOT ONE!....

>I gotta remember to send that one to some friends!  It's hilarious!

Hey, in the middle of mid-town NYC, Larry, there's more than one cell
accessible.  Now, for the rest of the people in the country ...
Larry W4CSC - 28 Sep 2003 03:02 GMT
>>"Redundant towers"....ha ha...hee hee...ho
>>ho...(chortle)....ROFLMAO...Oh, Stop, please!....ha ha...Oh, it hurts
[quoted text clipped - 4 lines]
>Hey, in the middle of mid-town NYC, Larry, there's more than one cell
>accessible.  Now, for the rest of the people in the country ...

In the middle of midtown Manhattan, I'd think "system overload" is
more of an issue than redundancy....(c;

Larry W4CSC

3600 planes with transponders are burning 8-10 million
gallons of kerosene per hour over the USA.  R-12 car air
conditioners are responsible for the ozone hole, right?
p lane - 28 Sep 2003 04:01 GMT
Yea, you are right again; in my example of interstate coverage, even in
a relatively small town, there are time, say 5-6pm  sometime takes a few
seconds to get a call to connect--

also, I may be wrong, but in the cdma system, actually the phones may
actually take signals from multiple towers, when avaiable, or
necessary--is this not right--so, in my ordinal response, a lot depends
on where you are---and every area is different and unique, and will have
it's own little problems; unless of course, I happen to be in that
particular area, and then of course, it then become a big problem.

thanks for the input, later.

nospam@home.com (Larry W4CSC) wrote in article
<3f764101.309601558@news.knology.net>:

> >>"Redundant towers"....ha ha...hee hee...ho
> >>ho...(chortle)....ROFLMAO...Oh, Stop, please!....ha ha...Oh, it hurts
[quoted text clipped - 13 lines]
> gallons of kerosene per hour over the USA.  R-12 car air
> conditioners are responsible for the ozone hole, right?
Larry W4CSC - 28 Sep 2003 12:58 GMT
I suspect many of CDMA's features and technology go unused because
you're seldom in RANGE of several-cells-at-once unless you're standing
on Times Square in front of Howard Johnson's restaurant.  Out where
most of us live, we're just lucky if it'll stay connected to one
sector antenna.

>Yea, you are right again; in my example of interstate coverage, even in
>a relatively small town, there are time, say 5-6pm  sometime takes a few
[quoted text clipped - 31 lines]
>
>[posted via phonescoop.com]

Larry W4CSC

3600 planes with transponders are burning 8-10 million
gallons of kerosene per hour over the USA.  R-12 car air
conditioners are responsible for the ozone hole, right?
Al Klein - 28 Sep 2003 21:37 GMT
>I suspect many of CDMA's features and technology go unused because
>you're seldom in RANGE of several-cells-at-once unless you're standing
>on Times Square in front of Howard Johnson's restaurant.  Out where
>most of us live, we're just lucky if it'll stay connected to one
>sector antenna.

I can stand on the north shore of Long Island and use a Connecticut
tower - over 20 miles away.  How far do they space the towers in your
neck of the woods?
Larry W4CSC - 29 Sep 2003 03:16 GMT
>I can stand on the north shore of Long Island and use a Connecticut
>tower - over 20 miles away.  How far do they space the towers in your
>neck of the woods?

Excellent!  Now, can you use that same tower behind a pine tree or
pine forest?  I doubt it.  Path loss over water is very low,
especially salt water which is a good conductor and RF reflector.

Offshore sailing my 3W bagphone in the Atlantic has a good 50-60 mile
range just sitting it on top of the cockpit hardtop.  I can extend
that another 15-20 miles by hauling my 11 element beam antenna up the
mast on a halyard pointed towards the coast at 50 ft and about 24
watts ERP.  It's really nice to have a cellphone that works out there,
where few cells have gone before...(c;

Larry W4CSC

3600 planes with transponders are burning 8-10 million
gallons of kerosene per hour over the USA.  R-12 car air
conditioners are responsible for the ozone hole, right?
Real Estate Agent - 29 Sep 2003 11:14 GMT
"Larry W4CSC"

> Offshore sailing my 3W bagphone in the Atlantic has a good 50-60 mile
> range just sitting it on top of the cockpit hardtop.  I can extend
> that another 15-20 miles by hauling my 11 element beam antenna up the
> mast on a halyard pointed towards the coast at 50 ft and about 24
> watts ERP.

Hey, Gang!
We made it to the tenth response before the infamous Marine Bag Phone made
an appearance. The new med's are working....  [grin]

Meanwhile:
Our market has an east-west horizontal band running just south of NC-42 near
I-40 where you have to stop and hold the phone perfectly still to make a
call. It is a region where two carriers overlap. The phone hops from Digital
Roam to Analog Roam, back and forth. And it often drops calls in the
process.  No single tower dominates, apparently.  The solution is to hook up
the Motorola Brick to the 3db mag mount antenna. Or else drive a couple of
miles north or south to make a call.

-Paul-
Isaiah Beard - 29 Sep 2003 21:16 GMT
> also, I may be wrong, but in the cdma system, actually the phones may
> actually take signals from multiple towers, when avaiable, or
> necessary--is this not right--so,

You're correct.  If the network is sufficiently built out, then it's
been "sectorized" where anywhere up to three towers serve a particular
triangular sector (rather than one tower serving a more circular area).
 A CDMA phone will lock onto as many towers as it can find, up to three.

This is also how soft handoff works.  If all goes well, you're supposed
to be able to switch cells without suffering a momentary loss of signal.

however, I doubt many rural areas are set up in such a way to optimize
this sort of thing.
p lane - 30 Sep 2003 00:39 GMT
Yes, that's why I asked how large the area was---and again, it don't
always work like it's suppose to, and as you know stuff happens.
Honestly, I am surprised that it works as well as it does, for the
price, aren't you?

Isaiah Beard <scaredpoet@scaredpoet.n.o.s.p.a.m.com> wrote in article
<3f78931b$1@rutgers.edu>:

> > also, I may be wrong, but in the cdma system, actually the phones may
> > actually take signals from multiple towers, when avaiable, or
[quoted text clipped - 10 lines]
> however, I doubt many rural areas are set up in such a way to optimize
> this sort of thing.
Booger - 28 Sep 2003 04:17 GMT
> Larry W4CSC
>
> 3600 planes with transponders are burning 8-10 million
> gallons of kerosene per hour over the USA.  R-12 car air
> conditioners are responsible for the ozone hole, right?

I burn 6600 pounds per night and love it!
Al Klein - 28 Sep 2003 21:34 GMT
>>>"Redundant towers"....ha ha...hee hee...ho
>>>ho...(chortle)....ROFLMAO...Oh, Stop, please!....ha ha...Oh, it hurts
[quoted text clipped - 7 lines]
>In the middle of midtown Manhattan, I'd think "system overload" is
>more of an issue than redundancy....(c;

Not even usually at 5:15 PM.  On 9/11/01 there was a problem.  During
a good snowstorm there might be.  But not usually.

And you don't build out to account for one day a year.
Larry W4CSC - 27 Sep 2003 13:46 GMT
Your switch blew a fuse, power supply trouble, AC line went dead and
the UPS batteries finally gave up the ghost.

Cellular equipment is just like any other complex electronics.
Luckily for us technicians, ALL electronics loses its "magic smoke"
once in a while.  Once the "magic smoke" leaks out of any component,
the gear goes down and they have to print technician paychecks to put
it back in and seal it up.

It's just "Natural Selection" at work......and that damned fuse.

>I was sitting here in my dorm room chatting with full bars. Suddenly I get
>no bars and I lose my service. It's clear skies here. Whats up? I was
[quoted text clipped - 5 lines]
>
>Is this a verizon problem? I do have the samsung a530, an all digital phone.

Larry W4CSC

3600 planes with transponders are burning 8-10 million
gallons of kerosene per hour over the USA.  R-12 car air
conditioners are responsible for the ozone hole, right?
Real Estate Agent - 29 Sep 2003 11:26 GMT
"Larry W4CSC" ...
> Your switch blew a fuse, power supply trouble, AC line went dead and
> the UPS batteries finally gave up the ghost.

From Brian:
Larry is correct. Sometimes, Verizon is not aware of the problem, so if the
condition persists, call them.

Once, last year, everyone in my office was complaining about poor battery
life over the previous few days.  I checked the phones and noticed that all
were in the analog mode. I called VZW tech support and told them that a
switch had lost its digital voice. I gave them the street address of the
cell site (which is located on the communications tower of a fire station).

The tech guy said they'd get right on it. And they did.

-Paul-

_____________________________
He who dies with the most toys,
still dies. Be ready.
_____________________________
Alex Mikey - 27 Sep 2003 15:18 GMT
It's a wireless phone, aka, a phone with no wire, think of trying to use
a remote control 5 miles, your lucky you haven't had any problems this
long.
 
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