Cellular Phone Forum / Providers / Verizon / November 2003
preferred roam list
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Steve Painter - 26 Nov 2003 18:14 GMT I know that this subject has probably been discussed before, but does anyone know where can I find, or get access to Verizon's preferred roam list, as mentioned on their America's choice brochure?
It's interesting to note that I bought the 4400 & tried it for two weeks before returning it because I could not get an answer from "customer care". I liked the phone & my plan, even though the area I'm in is on analog (Cellular One), I spent over an hour one night with the rep. trying to determine whether I was or was not being charged for roaming!! They simply could not give me an answer! This is amazing. The phone itself said I was roaming (solid triangle) I had to wait until I got my bill (several days after I sent the phone back) to determine that I was NOT billed for roaming, even though the 4400 showed I was! Verizon just told me that they had "escalated support, when such a solution is not found" I would've asked for it had I known then. Can anyone help out here.
BTW, when I emailed Verizon's cust. support all I got was a sarcastic: "Regards, Verizon Wireless Customer Service."
tnx. steve
Not Me - 26 Nov 2003 19:47 GMT | I know that this subject has probably been discussed before, but does anyone | know where can I find, or get access to Verizon's preferred roam list, as | mentioned on their America's choice brochure? <snip> Verizon just told me that they had
| "escalated support, when such a solution is not found" I would've asked for | it had I known then. Can anyone help out here. | | BTW, when I emailed Verizon's cust. support all I got was a sarcastic: | "Regards, Verizon Wireless Customer Service." My impression of 'escalated support' is no return phone calls. After months of calling CS and being sent to the web interface and receiving web interface instructions to call CS on the phone I sent a letter to VZN. Response a form letter telling me to contact VZN web support or call CS on the 800 number.
Diamond Dave - 26 Nov 2003 21:09 GMT Its mentioned here quite a bit off and on.
For an unofficial interepetation, go to
http://www.justalurker.com
Look at the PRL for 50113 - the current PRL for America's Choice
Dave
>I know that this subject has probably been discussed before, but does anyone >know where can I find, or get access to Verizon's preferred roam list, as [quoted text clipped - 17 lines] >tnx. >steve Steve Painter - 27 Nov 2003 01:12 GMT Thanks Dave, this website is quite comprehensive, however there is no information on my area or on Cellular One. Any other ideas out there?
> Its mentioned here quite a bit off and on. > [quoted text clipped - 27 lines] > >tnx. > >steve Aboutdakota - 27 Nov 2003 03:09 GMT > Thanks Dave, this website is quite comprehensive, however there is no > information on my area or on Cellular One. Any other ideas out there? What market do you live in? One thing you have to realize is that Cellular One is not a company. That's a common misconception. Cellular One is a brand name. There are 47 companies "doing business as" Cellular One. It's sort of like a franchise. However, there doesn't appear to be any reqirement to be a Cellular One company. Western Wireless uses CDMA with AMPS as a backup. Dobson used TDMA/AMPS, and is converting to GSM. If you have a contract with "Cellular One" and you move to an area that is served by another "Cellular One" company, you CANNOT transfer your contract over to that area. Western Wireless, not only the largest C1 company, uses CDMA, and also owns the Cellular One group, or in other words, it owns the Cellular One name.
Some C1 companies have been sold to Verizon, some have been sold to Alltel, some were the C1 companies owned by SBC and BellSouth that were strangled for the birth of Cingular. Cingular used to own some (I think it was most of the C1 rights) that it sold to WW after converting all its native C1 to Cingular.
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Steve Painter - 27 Nov 2003 03:27 GMT Thanks for all the info, but there must be some simple way to denote if you are, or are not incurring roaming charges. Even though the roaming indicator (triangle) is on steady.......at least here in northern Idaho, does not mean you are paying roaming charges. That's my big beef about the whole situation. You have to wait until you're billed to determine that!! steve
> > Thanks Dave, this website is quite comprehensive, however there is no > > information on my area or on Cellular One. Any other ideas out there? [quoted text clipped - 18 lines] > > AD Aboutdakota - 27 Nov 2003 09:34 GMT > Thanks for all the info, but there must be some simple way to denote if you > are, or are not incurring roaming charges. Even though the roaming > indicator (triangle) is on steady.......at least here in northern Idaho, > does not mean you are paying roaming charges. That's my big beef about the > whole situation. You have to wait until you're billed to determine that!! > steve Read the terms of service. "The accuracy of theroamind indicator on your phone cannot be guaranteed."
I would dump 'em and try Cingular's Nation Plan. It's got a large coverage area, and I have so far found several areas where I can roam that Verizon customers cannot. I haven't found an area where Verizon customers can roam that Cingular customers cannot. With a GAIT phone, you are not limited to carriers of a certain protocol. In one area, you may have a choice between T-Mobile (GSM), AT&T (GSM, TDMA, or AMPS), Verizon (AMPS), Cingular (GSM, TDMA, or AMPS), or some smaller carrier that runs GSM, TDMA, or AMPS (most CDMA carriers also run AMPS systems). I have found that even in my home area of Orlando, FL, I would occasionally roam on AT&T Wireless with my TDMA phone (free roam, of course).
Great plan. With the ability to access more service providers than Verizon could, coverage is [generally] better where you find signal. It's also a lot cheaper than Verizon. And better coverage than any Cellular One company.
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Richard Ness - 27 Nov 2003 18:24 GMT He would be INSANE to go with Cingular out west. They are BY FAR the absolute worst carrier out here.
> > Thanks for all the info, but there must be some simple way to denote if you > > are, or are not incurring roaming charges. Even though the roaming [quoted text clipped - 24 lines] > > AD Aboutdakota - 27 Nov 2003 20:43 GMT > He would be INSANE to go with Cingular out west. > They are BY FAR the absolute worst carrier out here. However, with the GAIT plan, you have comprehensive coverage. It's not limited to a GSM 1900 system, it will roam on AMPS 800, TDMA 800, TDMA 1900, GSM 850, or GSM 1900. You have to factor the added ability to use TDMA and AMPS into the equation. I would never go with T-Mobile right now because of the lack of coverage (although a phone that would have AMPS fall back would be nice, even if AMPS roaming did cost like $5.00/minute).
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Isaiah Beard - 30 Nov 2003 15:49 GMT > What market do you live in? One thing you have to realize is that > Cellular One is not a company. That's a common misconception. Cellular > One is a brand name. There are 47 companies "doing business as" > Cellular One. It's sort of like a franchise. However, there doesn't > appear to be any reqirement to be a Cellular One company. Well, I think the only requirement these days is that you have AMPS. CellularOne is an anachronism now. The CellularOne group was set up in the days when there was just analog cellular provided by only local and regional cell companies, and it was intended to give people a cheaper (but not exactly cheap) way to automatically roam without having to use a credit card. It consisted mostly of A-Side carriers, while most B-side carriers were part of a different, less-heavily-marketed group with a similar purpose, the North American Cellular Network (NACN) which provided "Follow-Me Roaming."
Of course nowadays, if someone travels such that they need to "roam" a lot they can just get on a national carrier, and not even bother with the likes of Cell1.
 Signature E-mail fudged to thwart spammers. Transpose the c's and a's in my e-mail address to reply.
Aboutdakota - 30 Nov 2003 21:46 GMT >> What market do you live in? One thing you have to realize is that >> Cellular One is not a company. That's a common misconception. [quoted text clipped - 15 lines] > lot they can just get on a national carrier, and not even bother with > the likes of Cell1. I agree. Cell1 companies can be TDMA, CDMA, or GSM. Western Wireless accidentally advertised that you could use your phone in "All Cellular One Areas", however there is apparently a Cellular One company that now only operates GSM, therefore "All...Areas" was false advertising (probably on the error of a human being).
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Michael Notforyou - 27 Nov 2003 04:47 GMT > Its mentioned here quite a bit off and on. > [quoted text clipped - 5 lines] > > Dave I just got a new LG VX-4400B (still waiting for port completion). S/W ver. TE4VZV10 PRL ver. PRL 50113 ERI ver. ERI 50018 Browser ver. 4.1.26L Get It Now ver. 1.1.5.8
What's an ERI? "Enhanced Roaming Indicator" I know, but why does it require a separate list?
Also, according to http://www.justalurker.com/prl-list.html, Employees get their own PRLs. Why and what's different about it?
*Michael Notforyou*
Aboutdakota - 27 Nov 2003 09:38 GMT > I just got a new LG VX-4400B (still waiting for port completion). > S/W ver. TE4VZV10 [quoted text clipped - 5 lines] > What's an ERI? "Enhanced Roaming Indicator" I know, but why does it > require a separate list? ERI phones will also have an ERI version, 50018 50019 or 50020, depending on what words are displayed for each roaming indication. For example, the messages in ERI 50019 are shorter than those in ERI 50018 to fit the width of the phone. The ERI version does not need to match the PRL version number.
> Also, according to http://www.justalurker.com/prl-list.html, Employees > get their own PRLs. Why and what's different about it? No answer there.
> *Michael Notforyou* Isaiah Beard - 30 Nov 2003 15:55 GMT >> Also, according to http://www.justalurker.com/prl-list.html, Employees >> get their own PRLs. Why and what's different about it? > > No answer there. If I were to speculate, either the employees are given these PRLS to have the opportunity to test out service on carriers where VZW has just struck new roaming agreements, or maybe VZW is willing to pay a little more for some expanded coverage for employees. Gotta give them the best service possible so they can boast about how good VZW is, even if non-VZW employees would benefit from the same enhancements. :)
 Signature E-mail fudged to thwart spammers. Transpose the c's and a's in my e-mail address to reply.
Bill Radio - 27 Nov 2003 06:20 GMT Steve, If you were roaming on "Cellular One" in Idaho, you were using the Western Wireless network. Verizon and WW have been slowly adding areas where each of them allow the other's customers to roam on their network at a favorable rate. Over the past year, Verizon has added certain WW areas to the Preferred Roaming List, the most recent addition was the WW network in NE UT.
Before any of these areas are added to the PRL, they are fully-functioning in the billing computer. When these areas are finally added to the PRL, the billing computer may have allowed roaming in this area without extra charge for as much as a year! Your situation just may be in that period where they don't charge for roaming and haven't yet added it to the PRL, which is common.
If you can determine the SID of the network you were roaming on, you indeed might find it in the PRL, based in a completely different area, but common to ID. WW uses SID 1165 in parts of ID.
The AC plan is often better than it appears, but you may have been wise to cancel until they can assure you of no roaming charges when your indicator shows otherwise. The fact that you weren't charged is a good sign in your area. I would expect the PRL to reflect that very soon.
We try to keep on top of those PRL changes at:
http://www.mountainwireless.com/prl.htm
Bill Radio Click for Western U.S. Wireless Reviews at: http://www.mountainwireless.com
> I know that this subject has probably been discussed before, but does anyone > know where can I find, or get access to Verizon's preferred roam list, as [quoted text clipped - 11 lines] > "escalated support, when such a solution is not found" I would've asked for > it had I known then. Can anyone help out here.
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